DIAMOND WINDOW CLEANING INC
About us
Omaha's Exclusive Residential Window Cleaner Since 1979.
Business highlights
Services we offer
RAIN-GUTTER CLEANING., Residential WINDOW CLEANING
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 50% | ||
| 10% | ||
| 20% | ||
| 10% | ||
| 10% |
When I came home from work I was miffed that they didn't put the screens back..(my college daughter who was there said they had told her I didn't want them to put the screens back, that I would do it!)
After I settle down I started to clean my windows from the inside (because I had only asked them to do exterior) and noticed streaks and drops of rain still on the exterior of the windows..
I called to complain (politely) in hopes they would be able to return to put my screens back at least; yet the only response I received was a claim of miscommunication and a and quot;I am sorryand quot;.
They left their squeegie hose attachment also..
I think...just trying to do too much too fast...and not enough listening and taking notes..
NO, I will not use them again.
They have not given me a clear estimate, just a price per window, but I am guessing around $250.00, we have big windows.
I wish I would have looked on Angie's List before I hired them...ahh well, lesson learned.
Started using this window cleaning service about 2 years ago. Quality of service has slowly degraded. Last time they were out looked like they had skipped numerous second story windows. When I called Joe told me he would check with crew foreman and get back to me. Never heard back till two months later with harassing and threatening emails. Almost felt like extortion. Joe has got a lot to learn about customer service. I will not do business with him again nor would I recommend them to anyone.
The second time, they didn't show up or call . When they did, they didn't clean the screens. I didn't want them removed again because I was afraid they would ruin them.
Licensing
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