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Custom Fireplace Authority

Deck or Porch - Build or Replace, Chimney or Fireplace Service, Brick or Stone Fireplace Installation,

About us

Family owned and operated servicing the greater Omaha community. Over 17 years of fireplace experience. I pride myself on quality custom work & service and customer satisfaction.

Business highlights

24 years of experience

Services we offer

Direct Vent and Gas Log service. Roof Repairs. Pergolas built. Gasline installation. Firepits & custom burners. BBQ Gas Grill repairs. SPECIFIC FIREPLACE & CHIMNEY WORK: Wood & gas fireplace installs. New damper upgrades and installation. Chimney caps and Waterproofing. Solutions to chimney down drafts and leaks of all kinds. Chimney lining. Firebox upgrades. High efficiency Gas Logs sold and installed. Convert propane to natural gas (LP to NG) for gas appliances and grills., Gas Fireplace

Amenities

Free Estimates

Yes

Reviews
4.934 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
91%
4
9%
3
0%
2
0%
1
0%
Showing 1-25 of 34 reviews
Kelly D.
Jan 2018
5.0
Yes, I recommend this pro
$200
Ryan was very professional and knowledgeable. He serviced both fireplaces and got them back into great shape. Both work perfectly now!

Corrine M.
Jan 2018
5.0
Yes, I recommend this pro
Ryan did an excellent job. He braced the stack an he is very much of a perfectionist. Very friendly an respectable. The materials he used were top of the line. I know I can depend on this chimney for years to come.

James B.
Jan 2018
5.0
Yes, I recommend this pro
$4,300
Now when we did the bid's it was warm and by the time we had several companies FINALLY sent us bid's. Everyone is a month out on the work, it's now after Thanksgiving. But Ryan said he could still get it accomplished and of course the warm Thanksgiving turned into a COLD December. But Ryan came and did his thing. He had advised to remove the old style chimney and update it with a more modern stack for the fireplace and another smaller one for the water heater vent. Ryan to myself and my wife is a very self conscience laborer of doing things for the long term and the Right Way! O' he does have a chimney sweep license card. He worked some very long days working till as late as 8:30 pm sometimes with his headlight flashlight. He works at his own speed to make sure it is to his personal satisfaction of the project. We would definitely have Ryan work on other projects, which Chimney's is not just his only profession. It is just after Christmas 2017 and of course Spring will determine any leaks. But I had asked him for pictures and those look really nice on the roof and inside the attic. Thank you Ryan the finished project looks wonderfurl.

Katie S.
Dec 2016
5.0
Yes, I recommend this pro
$80
Everything looked great just needed a little caulking

Stan M.
Dec 2014
5.0
Yes, I recommend this pro
unknown

Katie C.
Oct 2014
5.0
Yes, I recommend this pro
$1,200
unknown

Gerald H.
Aug 2014
5.0
Yes, I recommend this pro
He was very professional and responsive. He did a good job of trying to make sure he cleaned up. He was very careful in making sure that working in the fireplace would not be a big mess. He was right on his time estimates. I would probably use him in the future.

Donna C.
Aug 2014
5.0
Yes, I recommend this pro
$1,700
If you want project done fast Ryan is not your guy BUT if you want it done right then call Ryan. He is slow meticulous takes pride in his workmanship and makes sure project is done right and to the customer satisfaction. Ryan knows what he is doing even if he is slow. Will need a little patience in dealing with Ryan just because he takes his time. My fireplace went from an ugly outdated unit to a stunning and beautiful addition to my living room. I highly recommend Custom Authority.

Gloria N.
Jun 2014
5.0
Yes, I recommend this pro
$400
The job ended up being a little more than we had originally expected because there were issues with the wiring on the fireplace.  However, the tech was very efficient and professional.  Explained what needed to be done and was able to get the job done in a reasonable amount of time.  Cleaned up after he was done and the fireplace worked great all winter.

Kimberly N.
Jun 2014
5.0
Yes, I recommend this pro
$640
unknown

Amy L.
May 2014
4.0
Yes, I recommend this pro
$100

Customs Fireplace Authority knows what they are doing, but were a little flaky. It was around the holidays though so maybe that's why. The man who did the service is friendly, but maybe a little bit too much. I will consider calling him back for another service.

Response from Custom Fireplace Authority
"Hey, glad to have another satisfied customer with my workmanship. And glad to hear you'd be a repeat customer. Thanks for making me aware of an area where I may have room for improvement. I apologize, I have a large family and my wife and I enjoy making friends with all my customers, I understand, sometimes, not everyone feels the same. (I think, based on all my other reviews, most have enjoyed the relaxed atmosphere I try to convey.?.) Thanks again for taking the time to leave me the review."

Eric F.
Apr 2014
5.0
Yes, I recommend this pro
$300
It went great with Custom Fireplace Authority. The guy was really nice, quick, thorough and a good price. The job was great. They were personable and professional.

Dwyane P.
Apr 2014
5.0
Yes, I recommend this pro
$449
unknown

Sheila A.
Apr 2014
5.0
Yes, I recommend this pro
unknown

Jeffrey M.
Jan 2014
5.0
Yes, I recommend this pro
$1,670
Ryan was easy to work with and pretty responsive.   It took separate days to complete tthe job but he thoroughly explained that before we initiated the contract.   Despite the weather and other constraints he met the timeline he provided to me. (who wants to be on the roof at 10 degrees and 30 mph winds!) Ryan explained everything thoroughly and installed a very heave chase cover.  In fact he pointed out the original installers never installed storm collar that would have prevented any leakage even with the very FLIMSY chase cover that was installed when the house was built.  THe price was less than that I had previously gotten from a different roofer.  The fireplace and gas log set look great and the remote purchased with the stytem was an excellent add on.      The log set came in really handy during the following cold days!  Overall a great job and professionally done.  Overall I think a great value.   Thanks Ryan

Chris K.
Dec 2013
4.0
Yes, I recommend this pro
$125
Ryan was very detailed in his cleaning and he did an excellent job.  The only thing I downgraded him for is that it took 4 days for him to call me back on my initial message I left him, but once initial contact was made he was very responsive.  Also, once the appointment was made he was prompt. I would definitely use him again.

Gloria N.
Dec 2013
5.0
Yes, I recommend this pro
$450
Showed up on time, did a great job fixing our fireplace. Definitely worth what we paid.

Marley A.
Nov 2013
4.0
Yes, I recommend this pro
$400
The provider gave us an estimate and scheduled a follow up for two weeks out. The material had to be ordered, made and shipped to Omaha. Due to illness the provider was not able to keep the appointment though as soon as he recovered he contacted us to complete the work.
Thanks for your work Ryan.

Sandra K.
Oct 2013
5.0
Yes, I recommend this pro
$1,600
Ryan did a great job.  Phone calls were returned and questions were answered honestly.

Linda B.
Sep 2013
5.0
Yes, I recommend this pro
$450
We are about to have a new roof installed but wanted this chimney work completed before the roofers arrived.  I called Ryan and asked him to start our project despite the blistering heat we were enduring last week.  He came!  Today he finished up and I am ready for the roofers!  Wish all contractors were as accommodating!!!  Kudos for Ryan!!

Heather G.
Sep 2013
5.0
Yes, I recommend this pro
$475
Ryan came out the same day I called to do the evaluation. He was very thorough and gave us a reasonable estimate. He was about 45 minutes late when he came to do the work but we are very pleased with the result. He replaced the control modular to get it working again and then deep cleaned it, touched up paint, rearranged logs and added some glowing embers (which look awesome)! He also insulated the chimney cap top with silicone to hopefully diminish the sound when it rains.

Joseph G.
Jul 2013
5.0
Yes, I recommend this pro
$2,000
Quality workmanship

Karen R.
Apr 2013
5.0
Yes, I recommend this pro
$300
The technician came out and cleaned and reconditioned the fireplace gas logs , the burner, the igniter and the chimney. He did a very good job, was very knowledgable and on time.

Troy S.
Mar 2013
5.0
Yes, I recommend this pro
unknown

Christina C.
Feb 2013
5.0
Yes, I recommend this pro
$350
Provider was professional, polite, knowledgable, and hard-working. I recommend him highly and will use his services again in the future. Our fireplace works wonderfully now.
Showing 1-25 of 34

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

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FAQ

Custom Fireplace Authority is currently rated 4.9 overall out of 5.

Yes, Custom Fireplace Authority offers free project estimates.

No, Custom Fireplace Authority does not offer eco-friendly accreditations.

No, Custom Fireplace Authority does not offer a senior discount.

No, Custom Fireplace Authority does not offer emergency services.

No, Custom Fireplace Authority does not offer warranties.