Caniglia's Shoe Repair
About us
Located in Omaha, Neb., Caniglia's Shoe Repair has been providing shoe and boot repairs for many years. Shoes and boots are an investment. Protect your investment by having them repaired. We believe in delivering timely and comprehensive service to our customers. We pride ourselves on being a company where customer service means timeliness, quality work and a friendly attitude. Our personnel are trained and can handle your requirements with maximum efficiency and professionalism. Our services include: • Shoes • Handbags • Luggage * Leather & Specialty Work * Restorations-Cleaning Services Visit us today or visit our website for more information.
Services we offer
Caniglia's Shoe Repair
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
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86% | ||
0% | ||
5% | ||
5% | ||
5% |
job. Both pair are exactly what I wanted. I put them in on January 18th and
they took one week........which is exactly what I was told. In fact, I took another
pair up and they will be ready tomorrow. I could not find leather soles in the
shoe stores and all the shoes with small heels have material that
prevents you from slipping.
They were a little tough to find the first time, but I called them in the car and they walked me through finding the place.
"First of all, I am sorry to hear that anyone is unhappy with their experience at our shop, we strive to be as accommidating as possible. It seems the complaint is not with the repair work, but with external factors. We are in a handicap accessible plaza where ramps are installed and maintained by the property managers, but I will look into having them address those concerns. We are a very busy shop and the job in question was not just a quick fix, so it was set up on our normal pick up schedule (that all our customers get) of 3 to 4 days with prepayment for the work only. We were contacted on the day before the work was done and asked to ship the item to the customer's home. Unfortunately there was a delay of a few days to ship due to the Fourth of July holiday. We called the customer to confirm that COD shipping was ok without having pre-arranged payment for mailing. The customer responded irrationally to the idea that she would have to pay for shipping on top of paying for the work done. The Post Office requires $8 to $13 usually to mail shoes (even in town) and we only received $10 for the job. The customer, in a rude and confusing manner, refused the COD or to pay any shipping expense and that is how the conversation ended. A total of 8 business days after the item was dropped off, a gentleman came in and picked up her order with no problems. I apologise for any delay or misunderstanding on our part."
Licensing
State Contractor License Requirements
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