BALDWIN'S FLOORING AMERICA

The carpet is beautiful. But.. first I was told I would be called when it arrived and instead I called them because I never got a call. They could not find my order. So then I got a call back and he said the carpet had been in for 5 days. And too busy to call. Then he wanted me to be able to drop everything and get off work in a moments notice to be available the next day for the job to be done. That was not possible. Then while the carpet was being laid, I happened to go out and get the mail. Only to notice they stacked the old carpet up against the garage door, instead of in their van. So now, my garage door is all scratched up. I asked why they would do that... they just looked at me. Then I was told... 'well, we expect to damage walls'. I said this is an outside garage door. This should not have happened. Nor should the inside. He stated he would be in contact with me to get it painted. Now it is Jan 2019 and that was Oct 2018. I have given them ample time to be back in contact with me.... and make it right. They were sloppy.,... and I certainly am not happy about the garage door. The door (and house) are only 2 years old... and they don't care what they do to anything the customer owns. I do not recommend them..... not at all. Never go to Baldwin Carpet. Oh.. one other thing. Their estimate is not broken down... so you are basically clueless as to what you are being charged for. You just get 1 total.... that is it. I should have stopped there.

Baldwin's did wonderful installing the tile. I have nothing to say that could possibly be wrong at all. The grout lines are even and they stay very clean as long as I use the stuff that they recommended to me. They as very helpful in given me pointers on how to take care of the floor. So far, everything is in working order with the tile. I do not have any complaints.