Aqua Doc Pool & Spa

This was a devastating experience. Brent Hendrickson and his associate Benni Howell claimed they would replace our pool liner. They removed the old liner, caused severe damage to the pool's plumbing system, and never delivered the new liner—even though we paid upfront. For weeks, they fed us excuse after excuse, including fabricated delays and false updates about liner shipments that were never placed. After confronting them, they became evasive and defensive. They took our money, left the job incomplete, and left us with thousands in damages and no liner at all. What’s worse: Brent used a false name when we first engaged him, and we later found numerous reviews from other customers reporting similar behavior. This wasn’t poor service—it was calculated deception. I would never trust them again.