About us
Are you looking to add privacy and security to your property or enhance the beauty and value of your home? Let Advantage Fencing of Omaha help. Whether you want something traditional such as a wood or vinyl fence or a unique product to accentuate the landscaping and motif of your home or business such as a wrought iron or ornamental fence, we offer the right fencing solutions at competitive prices .
Business highlights
Services we offer
Superior customer service, impeccable quality at competitive prices. Advantage Fencing specializes in wood, chain link, ornamental steel & vinyl fencing
Services we don't offer
Ask for details.
Amenities
Free Estimates
Yes
Warranties
Yes
Accepted Payment Methods
- Check
- Visa
- Discover
- MasterCard
- 28
Assorted photos uploaded by Advantage Fencing
Number of Stars | Image of Distribution | Number of Ratings |
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Filter reviews by service
"Thanks, [Member Name Removed]! It was great working with you! If we can do anything for you in the future just let us know."
"Thank you so much! We are happy to have helped!"
"So happy to hear that Brennan got you taken care of! Please let us know if there is anything we can do for you in the future."
"Thanks, [Member Name Removed]! We appreciate you taking the time to review our work! Please let us know if there'[Member Information Removed] anything we can do for you in the future."
I would have them back to do work again and would highly recommend them.
During that time, apparently the company changed ownership. There was an initial delay because no boundary survey had been done yet, though we had ordered one. Once that was done, work started promptly, and so did the problems.
The work crew was polite and diligent, but it seemed that none of them spoke English as a first language. That's no problem in itself, but they had some questions about the plan. Troy had originally drawn up the plan when a hedge existed between our house and the neighboring house. With the neighbor's consent, we removed that hedge so the fence could be built. However, the boundary survey, once it was finally done, showed that the planned fence was going to be over the property line. We consulted with Mike, via phone (he didn't come to the property). He said we'd need our neighbor's permission to build it anyway. We got that permission, but then the workers showed us some further problems with the design; essentially there wasn't enough room for a gate.
So we wanted to scrap the idea of having the fence between the houses, and just have it around our back yard instead. We talked to Mike (again on the phone only) and gave the workers the new instructions. They agreed, and that was that - a couple of days later, the fence was done.
There were just two problems. The first problem was that the new fence was crooked on one side. It started in the back corner of the property and ran up to the rear of the house - but the workers put in a five-foot-wide gate there, while the property line is only four feet from the side of the house. So they made the back yard into a weird trapezoid, and also needlessly put some of the fence onto the neighbor's property.
The second problem was a crooked section of fence around another gate in the back yard. I won't go into detail, because it got fixed to our satisfaction.
I called Mike about the problems, and he visited and said he'd fix the second problem - and a crew returned and did fix it very soon after. So that was good. But the first problem, the entire side of the yard being crooked, he shrugged off. I asked why they used a 5' gate when a 4' gate was obviously the right choice, and he said it was because the original plan had it. He agreed that a 4' gate would have been better, and then there was an awkward silence. I realize it would probably cost a fair amount of money to have a crew remove the entire side of the fence, re-set the posts, etc., but he made absolutely no effort to address or fix the problem. We're pretty much stuck with it.
So there were three seemingly minor breakdowns in the service, and fixing any one of them would have prevented us from being stuck with a fence we don't like. First, the boundary survey wasn't done until the day before construction started. If we had known where the property lines were right away, we would never have removed all that hedge and would have had the right design from the start. Second, Mike (or another fence expert) should have come to the property when we needed to change the plan, and should have drawn an entirely new plan. I think if he had seen what we were dealing with, he would have easily identified that we would want a 4' gate instead of a 5' one. Third, the language barrier made it difficult to speak with the work crew. Perhaps they would have identified the same problem if we had been better able to communicate.
Overall, the fence is nice, and we do appreciate that they promptly fixed one of the problems with it. We can live with the major problem (the one side that's crooked), but it's extremely disappointing that Mike made no effort to explore any possible solutions, and some basic efforts at communication/service could have prevented the whole problem. Instead, we can't recommend Advantage Fencing - there are probably plenty of companies that can build a good fence, but we learned the hard way that we really needed a company that will also communicate clearly and make sure we're satisfied at each stage of the process.
A few weeks passed (due to the Christmas and New Years holiday). During that next week, we had all of the utility companies out to mark the property. That next Monday, the Advantage Fencing team went to work around 10:00am taking out our old fence. I work from home and was a bit concerned about noise; I barely heard anything! My husband came home from work around 2pm and they had the old fence completely gone and the new posts set in the ground.
The cement needed to cure for a few days of course. The team came back on Wednesday and completed the fence.
A few things to note: the quality of the materials they used is outstanding! This fence is beautiful; even better than I expected. We are extremely happy with the fence but the level of service from this company puts it over the top. It is outstanding!
On a side note, I was so happy to see that they saved my Honeysuckle vines that I had on my old fence. They moved it away, installed the new fence and put it back up for me! This company is great!
I will have them back to finish the rest of the fence once we remove a few large bushes. So glad we found this company; they are great!
"We are so grateful for the time you've taken to review your experience with us! We really enjoyed working with you and look forward to helping with the rest of your project."
"I'm happy that you were pleased with the end product and pricing. I do believe we were completely upfront regarding time frame from the start though. We received your contract at the height of our season and at that time made you aware that we estimated beginning your install mid-late September, which you agreed to. We also made it clear, even in writing, that this is only an estimate and outside factors can effect this. We notified you on Sep 18th that we were doing our best to stay within that time frame, but were currently delayed by about 10-14 days because of the 21 days of rain we'd experienced. This was when you called irate about the fact that it was delayed. We both agreed in our next communication that the conversation had escalated needlessly and as indicated we went on to begin your project approximately 10-14 days from the originally estimated time frame. We always do our best to provide an accurate estimate regarding installation time frame. Unfortunately, factors beyond our control such as weather can effect this. Your project was still completed within a reasonable amount of time from the original estimate, especially considering the excessive rains. Regardless, we still chose to reimburse you with a check as a sign of goodwill even after you made your final payment. The service we provide our customers is our #1 priority, even after the job is completed and after we've received payment. I'm sorry if you didn't feel that way."
Once the install was completed the work site was cleaned up and the product was clean and looked good. The gates were operational and custom fit for each location (3).
"Thank you, [Member Name Removed]! Great working with you!"
Since we also had an easement that ran next to our house (corner lot) I made sure to purchase a survey of the area. While this ran about $250 dollars it basically gave us a guarantee that I wasn't going to be building on my neighbors land and the city couldn't come in and claim imminent domain promptly forcing us to rebuild our fence.
Once the bids were completed work began a couple weeks later. The posts went in and shortly thereafter our fence went up. Advantage was very forth coming with information and helped us lay out the best possible plot for the fence.
The only problem we encountered was cost. Advantage was slightly higher than the average bid for the job so we had to weigh quality of work vs up front costs. In the end, we may have paid slightly more but I'm very satisfied with the look and quality of the work.
"Thank you so much! We really appreciate you taking the time to review our work!"
"Thank you so much, [Member Name Removed]! It was a pleasure working with you!"
"Thanks so much for taking the time to review our work. We certainly appreciated your patience as we dealt with the excessive rains of the summer! If we can ever be of any further service to you please be sure to contact us!"
"Thanks, [removed name]! We appreciate you taking the time to review our services."
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