
Advanced Electrical Services
About us
When it comes to getting electrical work done for your home a reliable electrician is a must. Finding a trustworthy electrician, among the many out there, is a daunting task. Advanced Electrical Services makes the choice a simple one. As an experienced company, Advanced Electrical Services has served Omaha, NE and the surrounding area with top notch electrical work. We're the electricians your friends & neighbors trust & we're eager to help out with all your electrical needs. From wiring & repairs to generators and panel installations, Advanced Electrical Services does it all. Choosing some random electrician can result in faulty work & a more costly and prolonged project, so get the best electrical work the first time with the help of Advanced Electrical Services. Award Winning. Additional DBA - A.E.S. of the Midwest, Inc. Additional Web address - www.aesomaha.com
Business highlights
Services we offer
120/240 amp lines, 220 wiring, 3 phase wiring, additions, air conditioning, aluminum connections, appliances, attic, blown fuses, cable outlets, ceiling fans, circuit breakers, computer wiring, entertainment systems, exhaust fans, flickering lights, frayed wiring, fuses to circuit breakers, generators, hot tubs, knob, landscape lighting, light fixtures, meter boxes, phone, pools, power, renovations, security lights, sparking wires, spas, surge, switches & outlets., tube wiring
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
85% | ||
8% | ||
4% | ||
1% | ||
2% |
"[Member Name Removed], I reviewed our notes from the job and talked to Chris on the details. There is things that I will completely disagree on with this review. We did the job in August and never heard anything after that. i completely apologize that you did not have a perfect experience but the details are not correct. We did hang the heaters with 3/8 toggle bolts that were supplied in the heaters per manufacturer's recommendations. I think they could have been mounted better but we did not do 6lb anchors like said. They were supplied by manufacturer of heater so we followed the specs provided. The bulbs inside the heaters came in plastic and were installed using the plastic. I am unsure how that turned into a 800 dollar bill but again we used the methods as recommended by manufacturer. As far as the scheduling conflicts, I know we had to come back a few times and now that it can be frustrating. When you have multiple sub contractors all lined up on a tight time frame then it will domino if one set back occurs. With the amount of work being done setbacks can occur. I have been in business for 15 years and take pride in doing the best possible work for customers. Sometimes we fall short but we strive for excellent customer communication and service. This review does not reflect that and sounds more like another electrician that came in after the fact and bad mouthed our work. It is easy to say how another electrician would have done things different when they were not in the same situation. I am sorry for the bad experience but still hold firm that we did not sabotage this job or intentionally do bad work. We do not run a company like that. Thanks Tobias Sommer"
"Thanks!"
"[Member Name Removed], I first apologize that my technicians did not explain things well enough. If they did explain better you would understand that the lights you have had multiple issues. I want to go over the notes from the job to explain the timeline. 7-19 We took call and booked appointment. 7-20 The first trip was to diagnose the problem. We found the fixture needed a ballast that we replaced the ballast on the fixture and got voltage output from the ballast but the bulb was bad. You said you would get a new bulb and all was good. 7-21 You called and said that the bulb broke trying to install it and light did not work. 7-24 2nd trip We looked at light and now both the ballast and socket was not working and needed replaced. We ordered parts to complete. 8-1 3rd trip replaced parts and got light working. So I understand you frustration but not sure how we could have done in one trip or any less trips since this was multiple issues all together. It is possible to have 2 issues that are not associated. Example bad battery and bad motor. You have to fix one to find the second problem. Now I sympathize that you had a problem that you were not expecting to have to pay for but do we deserve C and D grades because you had to spend money or because we actually did a bad job. We had a B on professionalism which means we did our job professional. I think we don't deserve a C overall and this was an emotional response to spending money you didn't want to spend. I hope you understand this timeline better. Thanks Tobias Sommer"
"[Member Name Removed], I am sorry if you misunderstood me on the phone. We never quote over the phone because many things can change once we arrive. We first must diagnose the problem and then we give you a price to perform the work. If you did not want us to perform the work at that time, you could have opted not to perform work. We do our best to explain that before we start work so there is no surprises. Our tag line is "Fixed Right Every time, Fast with No Surprises". I extremely apologize for any misunderstanding but understand that phone quotes are impossible. We only give you a ballpark on phone and say that we will give you price before we start to let a technician time to properly diagnose a problem. Thanks Tobias Sommer Owner"
"Thanks [Member Name Removed], We appreciate the feedback !"
"Thanks [Member Name Removed], we appreciate the feedback!"
"[Member Name Removed], I am sorry you had a problem but you are not in our records at all for ever having service done. I have looked for any dispatch information by name or address and neither came up so I think you may have had someone else come out and not us. Please check the company name on the invoice or give us the information with invoice number so we can look up and get things straightened out if we did do something wrong. I think you may have given us this review by mistake. Sorry again you experienced a bad service but it was not by us at this address or name. Tobias Sommer"
Licensing
State Contractor License Requirements
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