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ADT Security Services

Smart Home System Install or Service, Alarm or Security System Installation, Alarm or Security System Repair,

About us

ADT is a leading provider of security and automation solutions for homes and businesses in the United States and Canada, people on-the-go and their networks. Making security more accessible than ever before, and backed by 24/7 customer support, ADT is committed to providing superior customer service with a focus on speed and quality of responsiveness, helping customers feel more safe and empowered.

Business highlights

151 years of experience

Services we offer

ADT Pulse® Solutions, Gold Standard Custom Home Solutions, Home Automation, Home Health, Home Security

Accepted Payment Methods

  • CreditCard
Reviews
4.687 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
82%
4
8%
3
6%
2
2%
1
2%
Showing 1-25 of 87 reviews
Kimberly C.
Jun 2014
5.0
Yes, I recommend this pro
$400
Professional, kind and helpful

Dee N.
Feb 2014
5.0
Yes, I recommend this pro
$200
Took advantage of coupon for savings.  Recommend highly.

Steve S.
Jan 2014
5.0
Yes, I recommend this pro
Installed security system throughout house.

Jane H.
Mar 2013
5.0
Yes, I recommend this pro
$1,500
Well

Steve N.
Aug 2012
5.0
Yes, I recommend this pro
$35
We've been using them for about 1 1/2 years. They are okay. We have no complaints. We pay $35 or $40 a month for the service.

Jennifer H.
Jun 2012
5.0
Yes, I recommend this pro
We have used ADT for about 18 months. They came and put it in. They were very professional. We had no problems what so ever. We haven't had to have them come back, because we haven't had any problems. They are worth it, I feel safe.

Chad H.
Jan 2008
4.0
Yes, I recommend this pro
$125
Was a bit rocky of a start in the beginning. Original estimator with whom I scheduled an appointment with never showed up. When I called the company they could not help me because their computers were down. When everything was straightened out, they sales person came out and took care of us. They gave us a discount for the hassles that we went through.

ALLEN M.
Apr 2007
5.0
Yes, I recommend this pro
$32
We feel very secure knowing the people from Brinks are watching over our home. The customer service department there is exceptional and we have never had a problem with the alarm system they monitor. We are also very happy with the price they give us per month.

JOHN M.
Apr 2007
5.0
Yes, I recommend this pro
$35
The service is exceptional as we have never had a problem with it failing and we really like the customer service department. They call anytime there is a breach in the alarm system and the price we have with them is ideal for our budget.

Homeowner
Sep 2006
5.0
Yes, I recommend this pro
$30
We have had this system since moving in our home 4 years ago. We haven t had any problems or complaints with the services. We test it occasionally and it always checks out.

Homeowner
Sep 2006
5.0
Yes, I recommend this pro
$32
They were very professional while installing the system and I trust them. They have never given me a reason not to. Just knowing they are monitoring my home while I am home alone, sleeping at night or even when we are away from home makes me feel comfortable.

DONNA B.
Sep 2006
5.0
Yes, I recommend this pro
$40
When I did use ADT I thought they were really good. I did not have a single complaint with them at all. The only reason I did switch companies was because they did not offer some of the stuff that I had wanted. When using them, I did feel safe and I probably would hire them again for one of my other homes. They are not a bad company at all.

Homeowner
Sep 2006
3.0
Yes, I recommend this pro
$45
To be perfectly frank, I have not been pleased with ADT, and the only reason we are continuing to use their service is because they do offer a military discount to our family. Aside from that, they are not very responsive at all. Our alarm just recently was going off, and it was fifteen minutes before ADT even bothered to call our house to find out what was going on. If there had been an actual emergency, we all could have expired by that point in time. I don't find them to be overly responsive to their customers and if it was not for that discount because my husband is in the military, I would take my business elsewhere.

Homeowner
Sep 2006
5.0
Yes, I recommend this pro
$30
We haven't had any problems with their services. They were professional and very responsive to anything that went on. We have used their services for quite some time now and have always been satisfied with their performance.

Homeowner
Sep 2006
5.0
Yes, I recommend this pro
$35
ADT did a very good job installing our system and the monthly charge includes the installation. A realtor set off the alarm once since we were thinking of selling our home and the police department came instantly.

Scott S.
Sep 2006
5.0
Yes, I recommend this pro
$35
This company's name speaks for itself. We would not want any other company looking after our best interest. They were very quick to respond to a triggered alarm. We feel very safe and comfortable at home or away from home. They do a great job monitoring our home.

Homeowner
Sep 2006
3.0
Yes, I recommend this pro
$30
We haven't had to use their services as of yet, so I am not really sure on their response times. We feel safe and secure with them monitoring my system. I would recommend them, I guess.

Homeowner
Sep 2006
5.0
Yes, I recommend this pro
$30
We have had their service for years and have not had any problems with them. We knew that their reputation was very good. That is why we chose them. We are pleased with them. They make us feel safe in our home.

NATALIE P.
Sep 2006
5.0
Yes, I recommend this pro
$50
ADT does a really nice job of keeping on top of the alarm system. They have never had to come out to our home to do any work on the system, and it is easy to use. ADT is linked to all of our local emergency departments, such as the fire and police.

Homeowner
Sep 2006
5.0
Yes, I recommend this pro
$75
We had this service installed based on their reputation. We compared them to other services and we feel secure with it as we have had them for years without any complaints. We have never even needed them for false alarms.

Homeowner
Sep 2006
5.0
Yes, I recommend this pro
$55
We have never had a false alarm or anything. ADT is also linked to all of our local emergency departments directly for fast response. This service helps my family feel very safe. ADT does a great job of monitoring our home alarm system.

Homeowner
Sep 2006
5.0
Yes, I recommend this pro
$50
We have never had a problem with ADT. They just kind of do their thing. They are always respectful, considerate and knowledgeable. I can't ask for more than that! I really would recommend their services to anyone else who may have alarm needs because I have been so pleased with their services on all levels.

Homeowner
Sep 2006
5.0
Yes, I recommend this pro
$175
We decided to go with them because they are a well known home monitoring security service. The system and the installation was free due to the special they were running at the time. The special was that if you put their signs up in your yard and get two other people to sing up for their services the installation was free. They offer a monthly price depending on what package you choose. I got a huge discount by paying once a year at a rate of only about $175 per year. I have never had any problems or malfunctions with using their services. Having ADT really allows us to sleep well at night.

PAUL S.
Sep 2006
5.0
Yes, I recommend this pro
$40
So far, we have really liked ADT. They are reliable and responsible from what we can tell. Their employees have all seemed to be very personable and we feel like satisfied customers with this company.

Homeowner
Sep 2006
5.0
Yes, I recommend this pro
$30
We have had them for years without any problems, not even a false alarm. The only thing we had done was the basic system checks, which have always turned out fine. We have been satisfied with their service.
Showing 1-25 of 87

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

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FAQ

ADT Security Services is currently rated 4.6 overall out of 5.

ADT Security Services accepts the following forms of payment: CreditCard

No, ADT Security Services does not offer free project estimates.

No, ADT Security Services does not offer eco-friendly accreditations.

No, ADT Security Services does not offer a senior discount.

No, ADT Security Services does not offer emergency services.

No, ADT Security Services does not offer warranties.