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ADT Security Services

Smart Home System Install or Service, Alarm or Security System Installation, Alarm or Security System Repair,

About us

ADT is a leading provider of security and automation solutions for homes and businesses in the United States and Canada, people on-the-go and their networks. Making security more accessible than ever before, and backed by 24/7 customer support, ADT is committed to providing superior customer service with a focus on speed and quality of responsiveness, helping customers feel more safe and empowered.

Business highlights

151 years of experience

Services we offer

ADT PulseĀ® Solutions, Gold Standard Custom Home Solutions, Home Automation, Home Health, Home Security

Accepted Payment Methods

  • CreditCard
Reviews
4.687 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
82%
4
8%
3
6%
2
2%
1
2%
Showing 1-25 of 87 reviews
Kimberly C.
Jun 2014
5.0
Yes, I recommend this pro
$400
Professional, kind and helpful

Dee N.
Feb 2014
5.0
Yes, I recommend this pro
$200
Took advantage of coupon for savings.  Recommend highly.

Steve S.
Jan 2014
5.0
Yes, I recommend this pro
Installed security system throughout house.

Jane H.
Mar 2013
5.0
Yes, I recommend this pro
$1,500
Well

Steve N.
Aug 2012
5.0
Yes, I recommend this pro
$35
We've been using them for about 1 1/2 years. They are okay. We have no complaints. We pay $35 or $40 a month for the service.

Jennifer H.
Jun 2012
5.0
Yes, I recommend this pro
We have used ADT for about 18 months. They came and put it in. They were very professional. We had no problems what so ever. We haven't had to have them come back, because we haven't had any problems. They are worth it, I feel safe.

Chad H.
Jan 2008
4.0
Yes, I recommend this pro
$125
Was a bit rocky of a start in the beginning. Original estimator with whom I scheduled an appointment with never showed up. When I called the company they could not help me because their computers were down. When everything was straightened out, they sales person came out and took care of us. They gave us a discount for the hassles that we went through.

ALLEN M.
Apr 2007
5.0
Yes, I recommend this pro
$32
We feel very secure knowing the people from Brinks are watching over our home. The customer service department there is exceptional and we have never had a problem with the alarm system they monitor. We are also very happy with the price they give us per month.

JOHN M.
Apr 2007
5.0
Yes, I recommend this pro
$35
The service is exceptional as we have never had a problem with it failing and we really like the customer service department. They call anytime there is a breach in the alarm system and the price we have with them is ideal for our budget.

Homeowner
Sep 2006
5.0
Yes, I recommend this pro
$175
We decided to go with them because they are a well known home monitoring security service. The system and the installation was free due to the special they were running at the time. The special was that if you put their signs up in your yard and get two other people to sing up for their services the installation was free. They offer a monthly price depending on what package you choose. I got a huge discount by paying once a year at a rate of only about $175 per year. I have never had any problems or malfunctions with using their services. Having ADT really allows us to sleep well at night.

ROBERT S.
Sep 2006
2.0
Yes, I recommend this pro
$38
We have lost confidence completely in the system, and I would like to change monitoring providers. We have had false alarms, and sometimes they would respond, and sometimes they wouldn t. One person told us that our service connection was broken for months, and another person told us that wasn t the case. If we could depend on their services, the price would be well worth it.

PAUL S.
Sep 2006
5.0
Yes, I recommend this pro
$40
So far, we have really liked ADT. They are reliable and responsible from what we can tell. Their employees have all seemed to be very personable and we feel like satisfied customers with this company.

Homeowner
Sep 2006
5.0
Yes, I recommend this pro
$30
We have had their service for years and have not had any problems with them. We knew that their reputation was very good. That is why we chose them. We are pleased with them. They make us feel safe in our home.

Homeowner
Sep 2006
5.0
Yes, I recommend this pro
$40
They came to the house and spent a small amount of time here. They were in and out in no time. They did a very good job and they have really good services. They were all very respectful and polite.

Homeowner
Sep 2006
5.0
Yes, I recommend this pro
$50
We have never had a problem with ADT. They just kind of do their thing. They are always respectful, considerate and knowledgeable. I can't ask for more than that! I really would recommend their services to anyone else who may have alarm needs because I have been so pleased with their services on all levels.

Homeowner
Sep 2006
5.0
Yes, I recommend this pro
$22
They did a wonderful job on the alarm system and they were very prompt and respectful when they came out. They did the work and left us an owner s manual on how to run the system. The monitoring works great and I have set off the motion on accident and they responded immediately.

Homeowner
Sep 2006
5.0
Yes, I recommend this pro
$35
ADT did a very good job installing our system and the monthly charge includes the installation. A realtor set off the alarm once since we were thinking of selling our home and the police department came instantly.

Homeowner
Sep 2006
5.0
Yes, I recommend this pro
$32
They were very professional while installing the system and I trust them. They have never given me a reason not to. Just knowing they are monitoring my home while I am home alone, sleeping at night or even when we are away from home makes me feel comfortable.

Homeowner
Sep 2006
5.0
Yes, I recommend this pro
$50
We have never had any problems with ADT at all. They are easy to work with, they communicate effectively with us as customers and I feel that they are a company with morals, values, and ethics. We have never had any difficulties with their employees. I feel that the employees represent the company in a manner that they would appreciate and we feel that their prices are fair.

Scott S.
Sep 2006
5.0
Yes, I recommend this pro
$35
This company's name speaks for itself. We would not want any other company looking after our best interest. They were very quick to respond to a triggered alarm. We feel very safe and comfortable at home or away from home. They do a great job monitoring our home.

Bla B.
Sep 2006
5.0
Yes, I recommend this pro
$30
We've used ADT for the past four years now and are very happy with their service. My husband set the alarm off once or twice, and they responded instantly. They also do checks to make sure that our system is working properly.

Homeowner
Sep 2006
5.0
Yes, I recommend this pro
$30
We have had them for years without any problems, not even a false alarm. The only thing we had done was the basic system checks, which have always turned out fine. We have been satisfied with their service.

Homeowner
Sep 2006
5.0
Yes, I recommend this pro
$55
We have never had a false alarm or anything. ADT is also linked to all of our local emergency departments directly for fast response. This service helps my family feel very safe. ADT does a great job of monitoring our home alarm system.

SARAH B.
Sep 2006
5.0
Yes, I recommend this pro
$35
They made sure we knew where everything was installed and we knew how it worked. They were very friendly and they have always come out right away if there was a problem with our system. They really knew their systems and they were careful when they were around my home.

DONNA B.
Sep 2006
5.0
Yes, I recommend this pro
$40
When I did use ADT I thought they were really good. I did not have a single complaint with them at all. The only reason I did switch companies was because they did not offer some of the stuff that I had wanted. When using them, I did feel safe and I probably would hire them again for one of my other homes. They are not a bad company at all.
Showing 1-25 of 87

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

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FAQ

ADT Security Services is currently rated 4.6 overall out of 5.

ADT Security Services accepts the following forms of payment: CreditCard

No, ADT Security Services does not offer free project estimates.

No, ADT Security Services does not offer eco-friendly accreditations.

No, ADT Security Services does not offer a senior discount.

No, ADT Security Services does not offer emergency services.

No, ADT Security Services does not offer warranties.