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Heating Oil questions, answered by experts

There are three main types of heat pumps. An air-source heat pump system is the most common and has two parts—an indoor air handler unit and an outdoor heat pump unit. A ductless heat pump system functions similarly to an air-source heat pump system but doesn’t need ductwork to distribute the air. A geothermal heat pump system pulls heat from the ground to help heat your home.

Yes, many providers offer organic or eco-friendly treatments. Confirm availability with your contractor.

If a geothermal heat pump is installed correctly, then you shouldn’t have to worry about having a backup heat source such as a furnace or oil boiler. However, there are geothermal systems installed that include a backup in case the heat pump fails due to extreme cold. This is simply a backup heat pump you’ll likely never need and not an alternative heat source.

DIY maintenance like filter cleaning is possible, but professional servicing ensures proper pressure, refrigerant levels, and loop performance.

Your HVAC manufacturer will give you instructions on how often you should service your system. Have your unit professionally serviced at least once a year when in doubt. 

Heat pump systems are different because they provide heating and cooling solutions for your home. In this case, you should have it serviced at least twice a year.

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