Willet Construction Inc

Not good. I believe our concrete slopes toward our house as opposed to away from our house and Willnow Concrete is unwilling to stand behind their work.

LOVED having them do the work.  Always considerate, on time, follow their schedule and cleaned up every day!  The work is awesome.  A little pricier than other quotes we had, but the work, the time and the professionalism of all workers was worth it!

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This is a difficult review for me. So let me explain. First it was family members that recommended Willet to us as we had bought an older home that needed some improvements in the kitchen and adding crown molding in the dining and living rooms and the bedroom.

The PLUSES. Our designer Deb Brown was frankly....AMAZING! My wife and I told her what we wanted in terms of improvements and not too long after we approved her design drawings and the quote for service. Deb was very accomadating as over time we asked for changes. She never hesitated to listen to our views and always made us feel like we were in charge. She was prompt answering emails and submitting quality yet price friendly options to fit our budget.

The kitchen remodel went off without issue and the woodworking guys were outstanding. I felt they were working like they were on their own homes! You can't beat that. They were like Magicians as they problem-solved issues to achieve the perfect solution.

My dissatisfaction concerns the point where the crown molding was going in the rooms. Now I was present when the designer and the project foreman met us and they made exacting measurements of the exact lengths of the molding needed plus the overall linear footage needed. They checked and double-checked and we felt confident that what was needed was going to be ordered.

That is where the problem started. It is quite clear at the time this happened they lacked the quality assurance person or process in place to ensure what is ordered is indeed what they get. So not only was the molding that was delivered not in the correct lengths nor was the molding consistently stained in the correct color. Some molding was light and dark in the same color.

So the installers assume that what they get delivered to our house is what they have to install. Well they start to install the molding and they start to splice pieces together thinking that is what they were suppose to do. But when they do that they find that the wood is stained different shades (light-dark) so that the spliced segments don't match. That's when I'm told something is wrong.

When I call the foreman he tells me he can't check it out until later in the day. I finally tell the installers to stand down and stop where they are. Now the foreman does come by about a hour after calling him and realizes that there is an indeed a problem. What bothered me is that he acknowledges the problems of improper lengths and poor staining of the crown molding.But then he asks me if I can and quot;live with itand quot;! That was easy...I said no.

So they then took down all the molding and re-ordered and then installed the correct lengths and stain. So that was done.

Now after that mishap...the overall remodeling project turned out FANTASTIC. That's my dilemma.

Deb Brown our designer is SECOND to NONE! She took our vision and made it a REALITY! A+

The hired construction guys that work for Willet...A+. Amazing problem solvers that make you feel they are working for you!

Project foreman overseeing the construction...D. Nice guy but asking me if and quot; I can live with it?and quot; That's not right. Again a decent guy but isn't on top of things in my opinion. Probably spread too thin.

Quality Control/Assurance. F. Quite clear that no one inspected our materials before bringing them to the job site to ensure correct lengths and stains ordered matched what they received.

The subcontractors Willet uses to do the various specialty work like plumbers and electricians....A+. They are now my go to companies for service. You sure can't beat that!

Overall...the final results were fantastic! I just wish we didn't have to go through the issues listed above. So this is where I'm torn in making a recommendation. So I will just say, read through my comments and make your decision. The final outcome was amazing and we are VERY SATISFIED.

If they can solve their lack of QA of materials before they reach the customer's home then I will easily recommend Willet. Deb Brown and the full time workers are amazing. You can't beat those skills and talents! I hope this helps.

unknown

It has gone fairly well so far. Rick has been out to the house (outside of town) 3 times in gathering details for the renovation. I was somewhat disappointed that he felt I should get an architect involved due to the age of the house (113 years old) and the time he would have needed to do drawings for the work to be done in order to secure the required permits. That turned out to be a good decision, as there were isses in the roof and floor joist existing construction that were successfully addressed at Building and Safety by the architect.
The second disappointment has been in scheduling the work. I understand that it is a busy time, and that is good for his business. But having first contacted Rick in June and being told at that time they were scheduling in August, I had hoped for a start in October after getting the drawings from my architect. It turns out they are looking at the first or second week of November, and that could be a problem due to family issues requiring a trip to Florida in November.
The work was started in November and the weather was cooperative. Opening up the northwest corner of the house was a little scary that time of year, but work went quickly and Jeremy Carpenter (I know ... Carpenter the carpenter) was extremely cognizant of the possible problems and took all precautions. He and his apprentice, Kevin, were very careful to try and keep things square and plumb when connecting to this 114-year old house. It took about 2 weeks to accomplish this part of the project, but for family reasons, the renovation of the second floor was postponed until spring. They successfully sealed up the
unfinished deck above our living room and it was free of leaks during the rest of the winter during several snows and a couple heavy rains.
So we began the next phase in April (rainy season?), I had removed all plaster, lathe and tongue and groove flooring from the second floor. As the superstructure of the old hip roof and knee walls was taken away, it became apparent the it had provided some support for the floor and that without that support, the floor would need to be stiffened up - basically rebuilt with doubled up 2x6s. That was a pretty major additional expense, but as I said, you never know what will pop up when you start fooling with these ancient houses. The floor was reinforced and they started opening up the roof to recieve a new ridge beam and 2x6s replacing the 2x4s of the hip roof. Gaping holes in the roof are a little scary in the month of showers, but Jeremy and Kevin were careful to make sure every thing was buttoned up with heavy plastic when they left for the day.
This part of the project took about a month and when Willet was done, I had an entire new roof applied by White Castle Roofing.
As with any old house, this is a Work In Progress, but I fully intend to have Willet help me with it whenever I deem it necessary.

Willet Construction and their employees could not have been more wonderful to work with. We worked with Deb Brown to help us come up with a design for the project, and Eric McMann was the construction manager on the job. From start to finish, they were very receptive to our needs and wants, and offered options - both creatively and financially - for the design we had in mind. Willet uses a program called Builder Trend, which allowed us to know what was going to be done and when it would be done, as well as providing me a way to contact them with any questions and concerns.
Deb was very creative in the solution she created to address the support beam in the middle of the rec room. She designed a concept for a raised bar that looks fabulous and that is the envy of everyone who has seen it. She is delightful to work with, and I appreciated the thoroughness with which she addressed all the details of our project.
Eric was on top of every aspect of the project and even apologized to me for having some of our items not properly covered when drywall was being installed, and he made sure they cleaned everything up. This was quite a contrast to our last remodeling experience (GoodeGuy Construction) where EVERYTHING in our house was covered with a quarter inch of dust and no attempt was made to cover things or clean it up after it was over. It is apparent that the folks at Willet care both about the quality of their work and their reputation in the community.
The subcontractors they use were friendly and professional, as well. All the people who were in the house were exceedingly pleasant and cared about doing a superior job.
I particularly like that Willet Construction warrantees its work for a year, and they will come back and fix things that may arise after the project is complete.
The only and quot;complaintand quot; I had during the job was that we had quite a bit of woodwork stained and the fumes were quite overpowering one night. However, when I contacted them, Rick Willet immediately responded to my concern and the issue was taken care of immediately. That was the ONLY issue I had, and it really was a minor one.
I would highly recommend Willet Construction to ANYONE who is considering having anything remodeled, and I know we will be calling them again...likely to fix some of the things that weren't done properly in our last remodel. Now that we have experienced this level of professionalism and quality, we won't settle for anything less. I would give them A+ across the board!

Deb- listened and understood my goals with the kitchen.  Came up with 3 design plans.  Excellent to work with.  Project manager and subs were all professional but friendly.  Timely.

After contacting many many contractors for removing solar panels from my roof I finally found Willet. I noticed that the flashing was lifting off the solar panels and worried about leakage. I contacted my insurance company to see if they would assist in the cost. Once the insurance company came and looked at the roof they said NO. I then received a letter stating I had 45 days to fix the roof or they would no longer carry me. I contacted 6 contractors for bids. I was told once the solar panels were removed they would have to rebuild the rafters and replace the roofing. In order to get the bids it took time and that meant my days were counting down. The bids were from 2400-5600 dollars. I contacted Willet and informed them of my time frame, by this time I had about 2 weeks left. Eric came and looked at the roof without getting on the roof he told me that wasn't part of my roof and the rafters would not have to be built. Eric e mailed me the contract and I signed and returned it quickly.
The crew arrived on time and completed the job in the same day! They found that the roof only needed to be repaired where the vents came through. The bottom line is this: Eric gave me a bid and it cost less than what was expected and they returned my check with a new bill that was way lower. How many times can you find an honest company that is going to refund you the difference? You will not find this often, if at all. I highly recommend this company due to their honesty and quality of work!
I then hired them again to replace my patio door lock and insulation around it. I knew it was going to take time to receive the parts since it was an original door. Eric went out of his way to speak with an Andersen door company and made sure the parts were correct. I can now lock my door, warmth is saved and the door functions perfectly.

Everyone involved was very professional and extremely good at what they did. A joy to work with from the beginning to the end. They were prompt and were there every day even when we had wind chills below 0 they showed up to work. Kept us up to speed on project and done in a timely manner.

I am in the middle of a 2-phase project on my 113-year-old house. Willet has completed the first phase which was framing and enclosing a 50 sq. ft. expansion of an existing bedroom, and creating a platform for a deck above that first floor addition. The second phase is removing the existing hip roof and replacing it with a gable roof sllowing access to the new deck and more space on the second floor. | |Eric, the project coordinator, estimated one week to complete phase 1, and Jeremy with his apprentice Kevin completed it in just over a week. The overage was mainly due to the surprises you always find when you open up a house of this age. Jeremy was very professional and knowlegable, and obviously enjoys working on older houses. It turns out he lives in a 1930s vintage house. | |I am looking forward to tackling phase 2 with Willet after returning from a trip to Florida.

Willet Construction Inc. are prompt and I'm so satisfied with their work that we always called them. They give you a calendar of work schedule and they stick to it. Their workmanship is excellent. We still get compliments on the work they did.

Extremely happy with the outcome and experience. Rick Willet took great care and time to understand our needs. Provided an accurate quote with no surprises. The team was well trained, professional, and skilled. They took their time, several weeks, to do it right. The skilled workers displayed a very good eye for detail and took their time doing the intricate work. Also took great care not to damage the yard, deck, and landscaping. Not cheap but done to perfection as was our desire. Excellent experience.

This was the second time we hired Willet, and once again, we were extremely pleased. I just can't say enough about Eric and how great he is.
The windows that we were having removed were in both our bedroom as well as what we were preparing to be the nursery, and I was extremely nervous about the handling of the lead paint. Eric, the project manager, was wonderfully responsive to my concerns and went well above and beyond the call of duty to ensure that everything was handled safely and give me peace of mind.
Part of proper lead paint removal requires that the workers wear Tyvek suits, which Eric and crew did. It was painfully hot (100 degrees in the shade) and horribly humid when the work day came, and the poor guys were literally dripping with sweat in those suits, but I never heard them complain or utter a single word of frustration. They had a great attitude that made a very strong impression. They were absolutely professional the entire time.
They handled our project (and my nervousness about it) with respect, courtesy, and care and I am extremely grateful. These guys do everything by the book, they're a total class act. I look forward to working with them again on future projects.

This remodel job went very well. We converted a two-car garage space into a new master bedroom, bath and walk-in closet. Rick's team was excellent from start to finish. I worked closely with the designer and she made sure my needs and suggestions were incorporated into the design process. Changing orders were easily done and not costly as is usual with other contracters I've used. We needed to be sure the space was handicapped accessiable and the team was particularly attentive to details related to this need.
They started on time, and even with the weather being uncooperative for a week or so, the job was done as agreed including the and quot;punch-listand quot; finish process.

From my perspective this company did a very nice job of identifying and addressing some very critical issues. Each time a new issue was identified it was thoroughly explained to me to my complete satisfaction. Further they did a very nice job of addressing the problems completely and without shortcuts. I knew going into the project that we would run into issues given the age ( 65 yrs ) of the house.
The person who did the bidding for us (Deb) also has a bent toward design and we found a comfortable working relationship with her. We were able to find a design for the bathroom that is something that we are proud of.
From my perspective Willett brought four strengths to these projects:
1) excellent craftsmanship in bringing my home's structure up to par ( and beyond )2) good craftsmanship in common building tasks (tile, framing)3) reasonably organized project flow ( not a lot of down time during project )4) good at listening when a problem is identified
There was a lot of work on these projects and many contractors and hours were spent. Willett is certainly not perfect in everything that got done and occasionally I had to step in and point out issues. For me the important part of this is that once I pointed something out they listened and then came out and reviewed what I was talking about and in the end it got resolved.
If you have the money and want a job well done this is a good company to work with.

New member to Angie's list, but used this guy in the past, and thought I'd give my review. He was recommended by my boss as a real Christian who wouldn't steer me wrong, since I was a single woman. Because of this, I neglected to get any other bids, which I now know was stupid on my part. I had a 1912 home with an upstairs bedroom that had been converted to a bath at some point. The single fixture light would shock me when I touched it to try to use the the single electrical plug coming off of it, plus there was no shower, only an ancient cast-iron bath tub. I wanted to turn the bath into a bath/shower, and have the electrical redone. There was a window over the tub, so out of necessity, Rick suggested that I cover over the window and add a shower enclosure, using the existing tub, since it would be too expensive to remove it. I was leaning toward glass blocks, to keep some light in the room with the window gone, but he told me it would be far too expensive to do this, so they painted the window black and covered over it. Rick also suggested ripping out all the old plaster-and-lath, and refinishing the room with drywall, plus rewiring the electrical in the whole room, so I could at least have an electrical outlet that didn't shock me. I paid approximately $4k for an upstairs bathroom remodel, plus the cost of the fixtures (toilet, sink, medicine cabinet, vanity, and light fixture), plus my tile floor.I had planned to do as much as possible on my own, since money was a big issue. I was going to paint the walls myself and install the tile floor. Basically, what Rick and his crew did was redo the electric wiring, replace the plaster with drywall, cover the window and install a shower, plus install the toilet, the new sink and vanity I'd bought (which I finished myself, and which was not included in the bid.) At some point, Rick called me and said, and quot;Since you're doing your own painting, we need to schedule a day for you to paint, before we put up the medicine cabinet and fixtures.and quot; I had only been planning to paint after they were done, so I wouldn't be in their way. We arranged a day for me to paint that coincided with my day off, and I wrote the date he told me on my calendar. When that day arrived, the drywall and floating had been finished, and no one had been back to my house in over a week . Because Rick had specifically asked me to paint on that day, I did just that. The walls didn't appear to have been sanded, (and my contract didn't SAY that they would sand) so I did that part myself, using drywall sander screen and my Shop Vac, then I used the brush attachment to get the dust off, and started painting.Sometime in the early afternoon, the drywall guy arrived to sand the walls. When I told him I'd already started painting, he lividly cursed me out in the foulest language possible before he left, which I didn't find very Christian at all. He was mostly concerned about how and quot;his workand quot; was going to look when it was finished, because it was like his and quot;signatureand quot; on the wall. I actually took it all in stride, thinking, and quot;Well, Rick is the one who told me to paint on this specific day, and he'll set this guy straight that it wasn't my fault.and quot; No such luck. Instead, Rich played the whole thing like it was my fault, and I was some stupid woman who had messed up their work. He claimed to have no recollection whatsoever of the phone call he'd made when he told me what day to paint. He said came right over to inspect the job, and told me that they could possibly fix the damage I'd done, but it was going to cost me hundreds extra, so I declined. ( In the end, I wallpapered the bath, and installed my first tile floor, which was beautiful. I'll try to upload a photo.)
From my perspective, I would say that Willet construction overcharged me, treated me like an idiot, and took no responsibility for their own errors.

Eric (the project manager) was awesome. He helped calm my nerves and was here at the beginning of the project to make sure everything got off to a good start.
After having called so many other contractors who didn't seem to take the possibility of lead paint seriously, I was relieved when I found Interior Systems and Willet. They were great! I would definitely recommend them both and would certainly hire again. :)

The project started quickly after contract signing and took only a week and a half to complete. There were no stoppages or interruptions in the work and all the people involved were friendly and professional. There were no surprises and communications during the project was very good. We always knew what was going on and what to expect. The work was completed according to plan and cost quotation. Every expectation for the project was met. We're very happy with whole the process and the result.

SO FAR EVERYTHING WE HAVE ASKED THEM TO DO HAS BEEN VERY SATISFACTORY.

Our kitchen/main bath remodel was an extensive project, but we are extremely pleased with the results. Willet worked with us from the very beginning to come up with about 3 possibilities for design and approx. cost, then we selected one to proceed on, and Rick worked out a detailed bid. That's one of the biggest positives we found in working with them compared to other contractors. Rick had us make all decisions up front and agree on a cost, so there were no obvious surprises. With a 90-year-old house, we knew to expect some unforeseen issues with tear out, etc. since one can't really predict exactly how it will go until things are torn out. Of course, they were open to change orders...we only had two rather small ones, but everything was bid and put in writing, and we had to sign it before the work was done. Willet excels at keeping customers informed and on the same page and being very up-front with all costs.

We applied under a state program that is applicable to homes in certified historic districts for this remodel project, which added complexity. Rick was skilled in working with the state program officer responsible for approving the scope of our project in accordance with their historic standards, while balancing requirements under our city's current building codes, and our budget.

All of Willet's workers were very skilled, knowledgeable, professional and very courteous. Eric, the project manager, was great to work with on scheduling. He worked with our family's needs, and we tried to work with their schedules too, realizing we weren't the only project they had going. He kept the subs and schedule moving, so it all went well and in a very reasonable time frame given the size and scope of our remodel project.

We are now working with Willet on a smaller tile project on our liv. room fireplace. I wouldn't hesitate to work with them again or recommend them, including their subs, who were great, except for one.

We only had issues with one of their subs, Demma Flooring. He installed new red oak hardwood flooring in the kitchen and half bath during that remodel and did the sanding/stain work. Compared with another hardwood floor refinisher we had worked with in the past, he was not as good, and I would not recommend using Demma. He did, however, get our kitchen floor to a reasonable level, but it was a long and somewhat painful process for us both. I gave up after that, realizing that he and his crew were just not as experienced as the other company who had done work for us in the past, and we just needed to move on at that point.

Their work was tremendous!

It has been a great experience working with Willet Construction. I use them about every year. Their workers are prompt. They clean up after themselves. They don't use any foul language. They finish the job right.

Rick Willet was very prompt with the bidding process and his crew supervisor was attentive to details we didn't even think about. Any delays were caused by carpet/flooring sub contractors and Willet Construction was responsible to do what they said they would. Their quality was excellent and it was an enjoyable experience for the three months that they were involved.