Reviews
4.02 Reviews
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Showing 1-2 of 2 reviews
Phyllis T.
Feb 2015
Garbage Collection
unknown
Devan S.
Oct 2014
Garbage Collection
I decided to go with Roggenkamp Refuse because the previous home owner left the bin behind and after making a few phone calls, they were cheaper than the few other providers in the area. Bruce Roggenkamp is a very friendly guy and is a long-standing member of the community. The walk-up service is super convenient and they've only missed my trash can once.
On the other hand, their office communication isn't the best. The phone number provided ALWAYS goes straight to voicemail. Generally you'll get a call back in 3 or so days. However, I have had to call a second time a week after leaving a voicemail and have even been greeted with a full voicemail. At first, my bill would arrive in the mail just a few days before it was due. Eventually it got a little better, giving me 7-10 days to pay.
I ended up switching service because I found a cheaper provider that services city-wide. I mainly switched because I wanted yard waste collection, but $12 a month seemed a little steep! I also didn't warrant a twice a week pick-up.
On the other hand, their office communication isn't the best. The phone number provided ALWAYS goes straight to voicemail. Generally you'll get a call back in 3 or so days. However, I have had to call a second time a week after leaving a voicemail and have even been greeted with a full voicemail. At first, my bill would arrive in the mail just a few days before it was due. Eventually it got a little better, giving me 7-10 days to pay.
I ended up switching service because I found a cheaper provider that services city-wide. I mainly switched because I wanted yard waste collection, but $12 a month seemed a little steep! I also didn't warrant a twice a week pick-up.
Licensing
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FAQ
ROGGENKAMP REFUSE SVC INC is currently rated 4.0 overall out of 5.
No, ROGGENKAMP REFUSE SVC INC does not offer free project estimates.
No, ROGGENKAMP REFUSE SVC INC does not offer eco-friendly accreditations.
No, ROGGENKAMP REFUSE SVC INC does not offer a senior discount.
No, ROGGENKAMP REFUSE SVC INC does not offer emergency services.
No, ROGGENKAMP REFUSE SVC INC does not offer warranties.