Quality Block And Basement

Negligent and unresponsive. They installed new foundation walls improperly causing more damage to the home and the walls they installed are already cracking. They also removed our basement stairs as part of the work and never rebuilt them. They have stopped responding to us and we may need to pursue legal action to attempt to recover some of damages. We have to hire an alternative contractor to fix their mistakes.

From the very beginning, going with Quality Block and Basement was the right choice. It was an easy choice. Aaron and his crew are all knowledgeable, capable and approachable. I was caught completely off guard by the fact that the foundation was as bad as it was in my newly purchased 1910 house. I knew it needed work but was hoping for the best. Other contractors talked about partial replacement and putting bandaids on some walls that were obviously compromised. Aaron took the time explaining to me things that made perfect sense, that Epp's and Spohr's glazed over. They treated me like a mushroom and then came in at insanely high prices for only partial replacement or repair. Nope. After owning it only 3 weeks, I hadn't even moved in, I had to take out an emergency 2nd mortgage through the Dept of Urban Development. They are very familiar with Aaron and his quality of work so that was reassuring! I can't say enough good about Aaron and the guys! They work fast without sacrificing quality. Tom reassured me that he'd try not to tear out any more plants than were absolutely necessary while he was trenching around the foundation. I appreciated that. This was my first experience with this sort of thing. They all were very patient with me and all my questions, with special thanks to Tom. I tried not to be a pest. If Aaron didn't happen to be around then any of the guys could competently answer my questions. That, too, was reassuring. I didn't feel the need to be there everyday. They did what we discussed, they way we discussed, for the price we discussed, in the time frame we discussed. No surprises. At the end of the day I can honestly say that Aaron and the guys made this entire experience as pleasant as one can hope for. ⭐⭐⭐⭐⭐ Oh, and they didn't complain whenever I showed up with pizza. ? Thanks guys!