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Oler's Family Upholstery

Upholstering

Reviews

1.01 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
0%
3
0%
2
0%
1
100%


Rating CategoryRating out of 5
quality
2.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Showing 1-1 of 1 reviews

rebecca H.
03/2010
1.0
upholstery
  + -1 more
I contacted Oler's family Upholstery (now Oler's Family Upholstery and Supplies) in November of 2008. On Nov. 24th Bonnie and her brother came out and I picked out material. She required a check for the materials and I gave her a check for over $800. I called 3 weeks later when I hadn't heard from her and got no response. 2 months later I called again and this time she answered, told me the company wasn't responding to her order and I would have to pick another material. She came right out and I picked another material. This required another check for over $200. By this time I didn't want to pay more but she already had over $800 of mine. She finally came for the furniture with another brother in April. This is when I lost all contact with this "business". She wouldn't return call on her cell phone. She cancelled her land line and had a different address. After 5 months I had my husband call her from his cell phone and she called him back right away at which time proceeded to tell her we were coming for our furniture. She convinced us she would have the work done in 1 week. After that week she didn't call and didn't return our calls. We found her most recent business address. A warehouse with no posted business hours and the name written in magic marker on the door. We sat outside of it for 2 evenings until she finally showed up. I demanded to see my furniture. She let us in and they were only half done. She promised they would be done in a few days. On the promised day she called and we showed up with our own truck and took our furniture home in a rain storm. She over charged by by over $100 and had the audacity to say she gave me a discount.
Description of Work: Bonnie Oler and her brother were hired to re-upholster or 1940's couch, chair and footstool. The cushions are not cut right and the piping is crooked. The padding on the back is also crooked and the material keep shedding threads.

Rating CategoryRating out of 5
quality
2.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$1,650

    Contact information

    5330 Custer Cr Ste 4, Lincoln, NE 68507


    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Upholstering

    FAQ

    Oler's Family Upholstery is currently rated 1 overall out of 5.
    No, Oler's Family Upholstery does not offer free project estimates.
    No, Oler's Family Upholstery does not offer eco-friendly accreditations.
    No, Oler's Family Upholstery does not offer a senior discount.
    No, Oler's Family Upholstery does not offer emergency services.
    No, Oler's Family Upholstery does not offer warranties.

    Contact information

    5330 Custer Cr Ste 4, Lincoln, NE 68507