Mattice Lock & Safe

We ordered lock replacement online, but was unable to get broken part out.  Technician was very effective in removing old and installing new part, even though it is a brand not commonly used in this area.

Perfectly. Quick return of initial phone call. Prompt arrival. Excellent explanation of locks and costs. Flawless replacement of old locks. One year later there hasn't been any issues with the locks at all! I will not call anyone else than Mattice to handle my lock needs going forward here in Lincoln.

Perfect

I liked the frankness of the technician who came out. He did what he could do and said what he was not sure about. I will use them again in the future.

The gentlman arrived on time and was ready to go to work. He quickly began work and was finished in a reasonable amount of time. He then cut new keys and made sure each one worked. All in all, it was a very good experience.

It was a great experience, which wasn't too surprising, as we've had good service from Mattice in the past. In this case, he was able to come out on short notice, he was professional, polite, and friendly, and he made a couple suggestions for getting a better, energy-saving back door. (He didn't stand to gain financially from the suggestions and wasn't throwing business to anyone. The van was clean, he keep the area clean, and he was pretty fast. I plan to stick with Mattice when we need lockwork down the road.