Crounse Construction

These guys came in because my insurance cheaped out on a siding repair. Crew of Hispanics. Drove a nail through a Freon line to my AC. Wavy siding, worst caulk job I ever seen and they “fixed” it three times. I’m 3 years down the road and siding fell off during the storm so redoing it myself. Don’t use these guys unless you want to have a lot or redo work later.

Crounse met the bid from the insurance appraiser (storm damage) where the others did not. Roof looks great; Class IV shingles, gutters are bigger than the old ones.

Brandon was very polite and professional, but the quality of work was horrible. First they forgot the last ten feet of ridge cap and if I wouldn't have noticed it, we'd have rain in our attic. They said they ran out and forgot to go back, but they got it finished right before the rain storm hit upon my prompting. They also sloped the gutters to the corners instead of the downspouts, which causes water to sit in them until it evaporates. I've contacted Brandon on multiple occasions to remedy the problem. He's always very polite and says he'll get it fixed right away, but doesn't come to fix it... then he stopped returning my calls. I'll now have to hire someone else to do the job right. They're very polite and professional, but their craftsmanship leaves much to be desired. I wouldn't recommend them to anyone. Hire someone else and have it done right the first time.

unknown

Very well. Owned the house (our first home) for only two years, so it was stressful to replace a roof. Crounse was very professional and helpful. We were lucky enough to take advantage of a deal they were offering; 50 year shingles for the price of the regular 25 year shingles. As a result our homeowners insurance decreased about 10%. Crounse also handled the interior work (water damage on the ceiling in the hall, living room and bathroom due to leakage from the roof), which made things much easier than looking for another contractor to work with. There was a little interior work that had to be re-done (although Brandon himself first noticed it and came back to do it himself) and a downspout was replaced due to minor dents from debris from ripping off the old roof. But these were very minor issues and done without prompting by us. Being new homeowners, we were grateful that Crounse was our roofer. I'd also note the people working on the roof were very polite and accomodating. Being at home with a three year old, I need to feel secure with the people in and around our home.

They provided an estimate and stuck with the estimate and performed work as asked. A large roof was replaced so they used a large crew to perform the work. Some of the work was left unfinished over the weekend, and we had to call them to complete it. They were slow in responding to phone calls at times. Overall we were satisfied with the completed work.