A Better Way Construction LLC
About us
Better Way Construction & Roofing is a family-owned local roofing contractor in Lincoln, Nebraska who have been installing new roofing systems in Lincoln and surrounding areas for over 40 years and can help you find the best solutions for all your roofing needs. We are a family-owned and operated certified roofing and consulting firm and can design any custom roofing system using asphalt shingles, hail impact-resistant shingles and metal roofing. You can find us on our website: https://abetterwayconstructionandroofing.com or email us at [email protected]
Business highlights
Se habla espanol
Emergency services offered
44 years of experience
Services we offer
Decks and Drywall, Framing, Roofing, attic vent, concrete, fascia, gutters, painting, remolding, roof & ground snow removal, siding, soffit
Amenities
Emergency Services
Yes
Free Estimates
Yes
Reviews
3.77 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 57% | ||
| 0% | ||
| 0% | ||
| 43% | ||
| 0% |
Showing 1-7 of 7 reviews
Ann K.
Jul 2019
The new gutters were put into place over fascia and soffit areas that required repair. When we arrived home, we were told that a couple of spots of fascia had been replaced. We were uncertain as to why any area that required the replacement were not tended to. Apparently, because this was not included within the estimate, it was decided that they would ignore the need. Problem with handling things in this manner is, the estimate should have included such areas requiring repair. ALONG with the poor decision to place new gutters and roofing onto areas that require replacement/repair. Following up on the job, an attempt to contact Sue May was made regarding a bid for the repair work and painting. No reply was ever received back.
Nicole M.
May 2015
unknown
Response from A Better Way Construction LLC
"I am responding to the complaint from a project done a very long time ago. Am happy to say the home is still shingled and for its age it looks pretty good. The owner no longer lives in the home she has moved. There was a problem with the roof the customer was very upset. She had purchased shingles and did not like the color, the blue was varied in shades. It was not a defect and the quality of the shingles was good. Our company installed the shingles we can not return customers products. She did not complain about the color till we finished and a tear off and re-shingle was offered. Customer did not understand about the quality of shingles and she was positive we stole the 60 or so squares of shingles. You see the shingles were 3 tab and there are 3 bundles per square of a total amount of 90. We used 30 squares or 90 bundles of shingles. She misunderstood bundles and squares. The house she purchased had an old roof that had been leaking in the past and we noted the old yellowed areas. Our company will not cover past damage to homes. Work to her damaged plaster areas could have been repaired at an additional cost. We strive to do quality work unfortunate our customer was very unset about the shingles she purchased and she was unfamiliar with the quality and coverage of the products. Our company prefers to buy all products to prevent this kind of situation from happening . After this happened we changed our policy and practice of using customer products as we can not warranty the quality of customer purchases. It is sometimes helpful to discover cases like this and we can target it and prevent it from reoccurring again."
Grant F.
Dec 2014
unknown
Response from A Better Way Construction LLC
"Thank-you [Member name removed]! Was so nice to work for you. I love the 50 year GAF Timberline HD Weather Wood shingles on the home."
John R.
Mar 2012
We were real pleased with them. Their price was reasonable; we took estimates from other companies but their price was the best. They did a super job. We liked the product and everything. We would use them again in the future if needed.
Response from A Better Way Construction LLC
"Thank-you for the pleasent reveiw! We enjoyed working for you and I love the new roof shingles you chose. Please call if you ever need any work in the future. Enjoy the the wonderful spring weather. Regards Rocky and Sue"
Raymond M.
Apr 2011
Took a total of 2 1/2 days with just 2 people. Very good results. Looks good, works good.
Response from A Better Way Construction LLC
"Thank-you for the great reveiw! We enjoy working with people to improve their homes! Regards Rocky &Sue May"
Dean S.
Jun 2010
I have a large, very steep roof and I got numerous bids over a 6 month period. A Better Way was 10% lower than the next lowest bid. I was a little concerned when they were slow returning calls after we signed the contract, they did start the project within the time frame originally proposed. They used only two, very experienced roofers and they did an excellent job. I am very pleased. They did a first rate job at a price I could afford.
Response from A Better Way Construction LLC
"Thanks (removed member name)! The house is so pretty it reminds me of a castle with a beautiful blue roof."
Kent S.
Nov 2009
We were happy with their quality of work. But it took some proding to get them to come out to the house. They had finished most of the work and we were going to install a new furnace as well. They said they would wait until the furnace was installed to finish the roofing around the vent and install two other vents we had requested. Unfortunately, my spouse had paid them all but $200.00 of the contract. After she paid them, we have not been able to get them back to finish the work stated in the contract. Update as 6/23/2010: After I submitted this review, they contacted Angie's List and asked them to verify the report, saying that they did not know us as a customer. The letter she claimed in her response to have sent asking us to remove this "bogus review" was actually sent to us via an attorney in January 2010. The letter stated their side of the story and claimed that our review was wrong and threatened possible law suit if it was not removed from Angie's List. They went from not remembering us as a customer to knowing all sorts of details about the contract. We responded to their attorney with the facts, as we know them, and a copy of their estimate of construction that clearly shows that we asked for the whole house vent and exhaust vents to be installed. We have not heard from their attorney since our response. The original estimate did not show any work around furnace installers as she states. But I asked Rocky to help us work around the new furnace install. In the end, nothing needed to be done because of the furnace, so I asked Rocky to come back and install the vents per the contract. Everything that was in the estimate was there because I had asked for it. I work in the construction industry and I knew what we needed for our roof. We did not pay the bill in full, because Rocky requested that we pay "all but a couple hundred bucks" which he would get when the contract was finished. They did not finish the contract, so we did not pay them the balance owed. If you decide to work with this company, they will ask for a deposit. (At least they did for us.) I would suggest that, after paying the deposit, you do not pay them anymore money until the work is 100% complete and done to your satisfaction.
Response from A Better Way Construction LLC
"The roof was done for the member 5 years ago. The job was done July 1 2005 in a timely workman like manner. The customer was satisfied and happy with the completed job. When we were done the customer informed us he would like to install a new furnace. He would like us to cut up the new roof and install a furnace boot for the new furnace he wanted to put in later.It is customary to install furnace boots or any roof protrusions before you install a new roof. This was not part of our contract.The customer did not have a new furnace so the work was simply not done. About 2 months later the customer did call and request we come over and install a furnace hood and re-shingle around the hood because he had installed a new furnace now. It was not possible that we come over at that time it was our busy season and had jobs schedule. There was no proposal or contract and this job was not scheduled to be done. We could not come do any additional work at that time. I have never heard from them again. At the time of the proposal we offered to install a exhaust hoods for the kitchen and bath. This allow for proper venting in homes and it is offered as a extra to our clients. This extra would cost $150.00 in addition to the proposal if excepted. The kitchen did not have a kitchen vent installed so it could not be done and the customer did not approve the bath vent to be done. These hood are to be done when we are at the job installing the roof. The hoods were not approved and no hoods were installed. The customer did short his payment by $200.00. We have never prodded to collect the balance due. I am surprised to here from this customer there has never been any request for more services or any contact for the past 5 years. This is the first time I have heard from them and I see a complaint on Angie's List. I would think it better to simply give us a call on the phone or write a letter by mail. I can not install furnace hoods if there is no furnaces. I must have a contract or proposal to do work. Work is done on a schedule. I would like come out right away but it is not possible or fair to the people who are scheduled. I looked up the original customer signed proposal for this job dated June 8, 2005. There is no mention of installing any furnace hood. There has never been any other proposal or contracts for any extra work to be done. There was no extra fund collected for extra services in fact the customer did not pay the balance due. I have requested by mail that she remove this bogus complaint."
Licensing
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FAQ
A Better Way Construction LLC is currently rated 3.7 overall out of 5.
Yes, A Better Way Construction LLC offers free project estimates.
No, A Better Way Construction LLC does not offer eco-friendly accreditations.
No, A Better Way Construction LLC does not offer a senior discount.
Yes, A Better Way Construction LLC offers emergency services.
No, A Better Way Construction LLC does not offer warranties.