PAT'S AUTO REPAIR & TOWING

Auto Service, Auto Transportation, Warranty Companies - Non-Home,

About us

Pat's Auto Repair & Towing has been in business for over 30 years. We are a family owned & operated business. We have 5 employees plus the owner. We work with all different kinds of extended warranty companies. You will be called with an estimate BEFORE any work is completed.

Business highlights

45 years of trusted experience
Emergency Services Offered

Services we offer

We can do everything from oil changes to engine repair/replacement to custom exhast to tune ups. Pretty much everything from the front of your vehicle to the very back.

Services we don't offer

We do not do any auto body work.

Amenities

Emergency Services
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Reviews

4.36 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
67%
4
17%
3
0%
2
17%
1
0%


Rating CategoryRating out of 5
quality
4.4
value
4.2
professionalism
4.6
responsiveness
5.0
punctuality
5.0
Showing 1-6 of 6 reviews

David M.
08/2015
5.0
auto repair
  + -1 more
They are always honest about what we need and what we don't.
Description of Work: General break work.
Rating CategoryRating out of 5
Yes, I recommend this pro
$300

Michael B.
02/2015
5.0
auto repair
  + -1 more
I had a alternator go out while working out of town. They got me fixed and on the road in a couple of hours. Great service at a fair price. I will definitely use them again.
Description of Work: Replace a alternator on my service van

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$420

dee W.
02/2014
5.0
auto repair
  + -1 more
Apparently it was covered under warranty yet, so there was a small labor cost.
Description of Work: They towed my car into their shop and found it had a bad battery.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$86

Kara T.
12/2012
5.0
auto repair
  + -1 more
My recent experience went very well. I have no complaints at all!
Description of Work: I have been a customer of Pat's Auto Repair & Towing for years! I wouldn't go elsewhere! When I call Pat's to schedule my appointment, I get to speak with the friendliest office help there is. They're always so pleasant. When I go in for my appointment, they talk to me instead of just sit there as if I'm not there. Some places you go to, the office help just goes about their business and won't speak to you. Another nice thing about Pat's... if I have ANY questions what-so-ever, he's always right there and available to answer them. His daughter Kara (the office manager) will even try and explain them if she can. I've had all kinds of repairs done at Pat's. Everything from getting my oil changed to having to have my transmission replaced. When I first started going to Pat's, I used to call around just to get prices from other places and Pat always came in below theirs. I'm the type of person that always gets a second opinion on everything, so after doing this for a couple of years I found that I ALWAYS come back to Pat. He's always been honest with me and treats me fairly. I trust him completely. Also, if I have to work and can't get my car down to them, they come get it and bring it back! NO CHARGE!! And most of the time, my bill is less than the estimate. THAT makes a person quite happy! So needless to say, I was very upset when I read the other review. I couldn't believe what I was reading! Pat has been in business for over 30 years. He would NEVER mislead or try and take advantage of anyone. Everyone makes mistakes and it could have been one of those situations that he wouldn't have known for sure until he actually got in to the job. It happens. NO ONE is perfect, but so far in my eyes... Pat's pretty close!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$258

Bud C.
12/2012
4.0
auto repair
  + -1 more
Good.
Description of Work: Have had an overall good relationship with this company. Mechanics are experienced and no-nonsense. Have used this company many times in the past with good results. In fact just dropped off another vehicle for repairs this morning.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Marilyn E.
02/2012
2.0
auto repair
  + -1 more
I think he tried to put me over code a couple of times. I am concerned about him not being accurate in his diagnosis. This has happened to me twice. He told me things that I needed and didn't actually need. I would say he is reasonably in pricing, but I think he is misdiagnosing. He is listed as the only AAA provider service is Hasting. I went in to request AAA services and he wouldn't give them to me. I don't think he actually fixes things.
Description of Work: I was having some warranty work done on my vehicle.

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0


Response from PAT'S AUTO REPAIR & TOWING
This customer has been to our business 3 more times since her claim dated May 2007. To our knowledge, she never had any complaints. She not once called us regarding this. We've been in business for 30 years and have done our best at making sure our customers are satisfied. If they're not, we want them to tell us so we can make it right. We are very sorry that she feels the way she does. If what she says is true, if we did misdiagnose her vehicles problem, she needs to realize that everyone makes mistakes. I know she has too. I'm pretty good at remembering our customers and I do remember her. Yes, we are Hastings' only AAA approved repair facility, which means we HAVE to have a 98% approval rating from our customers. If we get anything less than that, we lose that honor.

    Contact information

    305 S DENVER AVE, Hastings, NE 68901


    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    8:00 AM - 12:00 PM

    Licensing

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Auto Service,
    Auto Transportation,
    Warranty Companies - Non-Home,
    Taxi/Shuttle Service,
    Welding,
    Heating and Air Conditioning,
    Auto Transmission,
    Auto Towing,
    Auto Tires,
    Auto Mufflers

    FAQ

    PAT'S AUTO REPAIR & TOWING is currently rated 4.3 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Saturday: 8:00 AM - 12:00 PM

    PAT'S AUTO REPAIR & TOWING accepts the following forms of payment: Check,Discover,MasterCard,Visa
    No, PAT'S AUTO REPAIR & TOWING does not offer free project estimates.
    Yes, PAT'S AUTO REPAIR & TOWING offers eco-friendly accreditations.
    No, PAT'S AUTO REPAIR & TOWING does not offer a senior discount.
    Yes, PAT'S AUTO REPAIR & TOWING offers emergency services.
    No, PAT'S AUTO REPAIR & TOWING does not offer warranties.
    PAT'S AUTO REPAIR & TOWING offers the following services: We can do everything from oil changes to engine repair/replacement to custom exhast to tune ups. Pretty much everything from the front of your vehicle to the very back.
    We do not do any auto body work.

    Contact information

    305 S DENVER AVE, Hastings, NE 68901


    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    8:00 AM - 12:00 PM