AVOID AT ALL COSTS - horrible customer service. I would avoid working with Brandy unless you have nowhere else to go. I had six trees around my home and called Brandy for a quote. She quoted just the cutting of the trees down to just shy of $4,000. That didn't include haul away costs. Because my family and I were very resourceful (we had our own chainsaws, were willing to do it ourselves if needed and had the offer of help from a neighbor), we decided to cut the trees down on our own and save the $4;000. We cut them down with ease and disposed of the trees at our own dump site. Fast forward to the day I'm posting this (June 16). We cut the trees down, but still have all of our stumps in the ground as we simply didn't have time to grind out all the stumps. I texted Brandy asking if she would quote us on just the stump removal, and she replied at first saying it would be a two-month wait. I replied saying I would still like a quote if possible and she replied: "Maybe you should have hired me to do it all when I has time. Quality counts." The rest of our text conversation unfortunately got more and more unprofessional as it went on from Brandy's end. She even claimed that she knew we went with another service and paid them, which is 100% false. Again, we cut the trees down ourselves. Unfortunately because we didn't buy the "full package" from her, it looks like she's willing to be unprofessional and make you feel guilty for not choosing her. Again, pick any other service in town if you can. Being respectful and tactful should matter and doing the opposite like this instance should also have ramifications.
Description of Work: I requested a quote to have stumps removed after initially deciding to not go with them to cut down 6 trees
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FAQ
BEST TREE SVC is currently rated 1 overall out of 5.
No, BEST TREE SVC does not offer free project estimates.
No, BEST TREE SVC does not offer eco-friendly accreditations.
No, BEST TREE SVC does not offer a senior discount.
No, BEST TREE SVC does not offer emergency services.