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About us
Locally owned and operated. Eden Tree Pros has been maintaining the finest trees in the Omaha/Lincoln area since September of 1997. Almost 20 years later Eden Tree Pros has become known as an industry leader in the Midwest serving thousands of satisfied clients. Award winning. Eden Tree Pros focus is "serving" the customer. Our dedication each day is to go the "extra mile" to make contact with Eden Tree Pros a positive memorable experience. We are a part of the Omaha community for you and your tree and shrub needs. PERSONAL PROFESSIONAL ARBORISTS
Business highlights
Emergency services offered
28 years of experience
Services we offer
EAB - Emerald Ash Borer Advice and Treatments, Insect and Disease control, Shrub pruning, Stump removal, Tree Planting, Tree Pruning, Tree and Shrub fertilization, Tree removal
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.8157 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 89% | ||
| 10% | ||
| 0% | ||
| 1% | ||
| 1% |
Showing 1-25 of 157 reviews
Jan M.
Nov 2017
They came and did the estimate when they said they would and did the work as scheduled. That was nice! Tree looks good. Price seemed a little high, but it is definitely not something I could have done myself and this being the first time, I have nothing to compare it to. Overall I am pleased.
Stan W.
Aug 2017
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Christopher L.
Jun 2017
This is the second time I have used them. Always great service. I have an old silver maple in my backyard that was losing a lot of limbs and had some bug issues. They came and cut back the tree, treated for bugs, and fertilized. Always professional and they clean up after their service.
Response from Eden Tree Pros
"Thank you for your complementary review. Our goal is to exceed our customer's expectations every time we visit a job site."
Michael H.
May 2017
They look very good now. The only concern was that a number of falling limbs fell on soft ground (it had rained two days before). Some holes were 4-6" deep, and treadmarks in the lawn were 15' long. I called and talked to Angie in the office and she had Casey come out to look again later that week, but they weren't filled or reseeded. I'm doing that myself - but again, the trees look very good!
Response from Eden Tree Pros
"I apologize that we were not able to get out to make the repairs to your lawn in a timely manner. Our goal is to have those repairs made with-in 1-2 business days; however, there are sometimes delays that are beyond our control. Thank you for bringing this issue to our attention so that we can review our process and make the necessary changes to better serve our customers."
Rebecca C.
May 2017
The survey people came out, and no one called me before they showed up, and I have dogs. If I hadn't been home they would have had to come back. I never received a call when they came to do the work. They did some of it left, and came back later in the day. They never came to my door to say this is who we are and what we will be doing.
Response from Eden Tree Pros
"Thank you for your helpful review; we are working to improve our communication and your comments let us know that we have a lot of work yet to do. Our goal is to make every interaction you have with Eden Tree Pros, from the person that answers the phone to the worker that is on the job site, a pleasant one."
Kristi M.
May 2017
They changed times, so I wasn't there when they did it, so I'm guessing it went smoothly. 4-5 deep "dents" in yard from when tree came down, up to a foot deep and 18-24". Also they took down an arched trellis and just set it off to the side. I think it would have been nice if they would have called or texted me to tell me of both of these, maybe suggest best way to fill the holes. I understand the arch was quite old, and they probably couldn't put it back up BUT a simple call would have been the way to go. They did do pretty good clean up though lots of bark left. The work was completed as expected but better communication would be important. Would hire again, but discuss price for services rendered a bit more.
Response from Eden Tree Pros
"Thank you for your constructive comments regarding our service. We are working to improve communication with our customers and your comments have helped us see that we have more work to do. Our crews make every effort to finish a job with no damage to property, but when this does happen a return trip is scheduled to make the needed repairs ."
James C.
Nov 2016
Very well. They had to return to trim one of my larger trees back a little further, but were very responsive.
Michelle R.
Aug 2016
unknown
Barb M.
Jun 2016
unknown
Margene C.
Mar 2016
Excellent work, very efficient & courteous. Excellent clean up.
Mark S.
Mar 2016
With no prior call, they came and removed tree, my pets were traumatized and fence damaged because of zero communication. I have limbs left they should have taken I sent them a note explaining this with payment, they have not responded, their look of professional is in ruins their good work.
Gary P.
Mar 2016
Bertha the salesperson and the arborist ware knowledgeable. The work was performed as agreed at the price quoted. Clean-up of yard and street appropriate.
Lowell Z.
Mar 2016
They were on time. Organized & very efficient & completed in less than 2 hrs. very pleased.
Kevin M.
Feb 2016
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Thomas H.
Feb 2016
Service was excellent, work was done in accord with detailed proposal and in professional manner.
Douglas L.
Feb 2016
Very well! They arrived, did the work very well. I inspected their request, very professional & friendly. All members A+! Even brought my newspaper in to me!
Christopher M.
Feb 2016
They did a great job and you had no idea they'd even been there that evening except for the absent tree.
James D.
Feb 2016
Talented crew – allowed time. For me to inspect them work and they removed additional branches per my request.
Janet T.
Feb 2016
Called us before coming and was on time. Removed tree & stump and cleaned everything up. Very professional.
Response from Eden Tree Pros
"Thank you for the A rating! Our crews work hard to provide you with excellent service in a timely manner. Everyone at Eden Tree Pros, from the office staff to the crew that completes your work, wants to be sure that every interaction you have with us is a pleasant one. Eden Tree Pros 402-332-2839 [email protected]"
Ed R.
Jan 2016
Called before coming out. On time, inspected after completion. Excellent from estimate to triming.
Response from Eden Tree Pros
"Thank you for the A rating. As your personal, professional arborists, our goal is to exceed your expectations from the start to the finish of every job. Eden Tree Pros 402-332-2839 [email protected]"
Joleen W.
Jan 2016
Went well. Trimmed trees & cut down another tree 12/22' came back & removed stamp 12/29/15.
Response from Eden Tree Pros
"Thank you for the A rating! Our crews work hard to provide you with excellent service in a timely manner. Everyone at Eden Tree Pros, from the office staff to the crew that completes your work, wants to be sure that every interaction you have with us is a pleasant one. Eden Tree Pros 402-332-2839 [email protected]"
Deborah M.
Jan 2016
unknown
Response from Eden Tree Pros
"Thank you for the A Rating! Our crews take pride in completing their work to your satisfaction. Their goal is to leave the job site cleaner that it was when they arrived. As your personal professional arborist we want to help you keep your trees and shrubs beautiful. Eden Tree Pros 402-332-2839 [email protected]"
Leslie B.
Jan 2016
Quick response for estimate. Cut the limb 1 week later. No damage to properties. Picked up all debris. Courteous & professional.
Response from Eden Tree Pros
"Thank you for the A rating and positive comments. Our crews take pride in their work. They attend a weekly Safety and Training Meeting to help ensure that they and your property free from injury and damage. We have Certified Arborists on our sales staff that provide free proposals. Eden Tree Pros 402-332-2839 [email protected]"
Steven L.
Dec 2015
unknown
Response from Eden Tree Pros
"Our goal at Eden Tree Pros is to exceed our customer's expectations. We are happy that you are pleased with our work and look forward to working with you in the future. Eden Tree Pros 402-332-2839 [email protected]"
Barbara S.
Dec 2015
On time. Worked steadily after consulting with homeowner. Cleaned up after job. Pleasant crew, polite.
Response from Eden Tree Pros
"Thank you for the good rating. Our crews work hard to ensure that every experience you have with Eden Tree Pros is a positive one. Eden Tree Pros 402-332-2839 [hyperlink removed]"
Licensing
State Contractor License Requirements
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FAQ
Eden Tree Pros is currently rated 4.8 overall out of 5.
Eden Tree Pros accepts the following forms of payment: CreditCard
Yes, Eden Tree Pros offers free project estimates.
No, Eden Tree Pros does not offer eco-friendly accreditations.
No, Eden Tree Pros does not offer a senior discount.
Yes, Eden Tree Pros offers emergency services.
No, Eden Tree Pros does not offer warranties.