McElroy Service Experts

Phil & Bryan did a great job! They were professional and friendly. I was impressed with the fact that they covered our wood floor to protect it and cleaned the floors when they were done they showed us the new panel & answered our questions.

Michael was our salesman and he steered us toward the most cost effective unit. He let us know what pieces we would and wouldn't need so we didn't pay more than we had to. Bryan and Phil removed the old unit and installed the new, working efficiently and in a way that we didn't even know they were there. Final product looks great and is well installed. 

Everything turned out excellent. Quality was excellent. I would absolutely use them in the future.

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• Excellent installation, workers were timely and well trained.   
  

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From the first call to the company we had prompt and courteous service. We made a call wanting to check out furnaces and they came out the same day. Consulted with us for a good while. Didn't rush or push us in to purchasing a furnace. Loan went through really fast and the very next day they came and installed. Very fast and very prompt installation. Bryan, Brian and Phil were excellent as was Michael. They had the job done in half the time that they thought it would take. Michael came out the next day to follow up to see if we were satisfied and also brought us a gift basket. Very , very nice and professional .

During a routine inspection, McElroy Service found an issue with my 30 year old furnace with regards to carbon monoxide readings within but not yet outside the furnace. McElroy Sales Consultant Michael Wadsley met with me and we discussed prices and benefits of replacing not only the furnace but an aging outside central air unit. I was very happy with the price quotes and deal that we made plus the fact they were able to get a crew over to start the very next day for day 1 of 2. Brian and Bryan arrived at about 7:15 AM and immediately laid down sheets/cloths to cover the area inside the house and stairs to the basement to catch any dirt or debris which my wife and I were both impressed with. Both guys were very nice and friendly, got right to work and the next thing I noticed was how particular they were as to work ethic plus wanting things to look good. They left about 4 PM and made sure we had heat but did not leave until they cleaned up after themselves and put things away. The new A/C unit had also been placed outside on a new pad and the old concrete one removed. Again, I was impressed by the consideration and respect they had for my home. The second day Phil and one of the "Brians/Bryan" arrived at around 8:30 AM (both days they showed up and left when they said they were going to) laid down the cloths/sheets again and went to work finishing up on the furnace, gas lines, duct work and lines for the AC unit. Because it is December, someone will be back in April or May to hook up the AC unit and I knew all of this prior. Before the guys left, Phil wnet over a few things with me in regards to the furnace filter and the thermostat. Before they left they did a thorough inspection of everything and again picked up after themselves and probably left my furnace area cleaner than before they started. Very, very happy with this experience. It was a pleasure doing business with people who are courteous, polite, friendly, particular and professional.

Very professional and on time.  Best part was no high pressure sales.  When our furnace went out all I could afford, without financing, was just the furnace didn't want to replace air.  Mike went over all my options and I choice what worked best with my budget.  It turned out that my furnace cost less then I was expecting after talking to others about what they had paid.  Would recommend to family and friends

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He showed up at 7:20am and handed me a business card and introduced himself. The minute he stepped into the house he put covers over his shoes. He got right to work layin down cardboard and sheets to not scratch my hardwood floors. Another tech showed up and started tearing out the old unit. They got the old unit out and the new unit in like a hot knife through butter; occassionally stopping to allow my children to use the restroom. ;o)  They didnt even stop for a lunch break. They cleaned up after themselves when they were done, sweeping and vaccuuming and even taking out their trash. Overall satisfaction with them is 100000%!!! Definetly would recommend them to friends and family. They were a little more pricey than the others we had do estimates for us but they proved they were worth it.

They were quick to come out and fix our problem.  Great service provider we are happy with the Furnace and AC we purchased from them.

.They always do a 100% job and we never expect anything less.

The sales rep was a bit confusing but, overall it went well.  I have had them service my HVAC on a regular basis for about 18 years. They have installed 2 furnaces, one A/C unit, one central humidifier and a high tech air filtration system.   The techs are knowledgeable and honest. They take the time to determine what the true problem is, not just add Freon and go to the next call.  Dan is great.  Angie, who works in the office and sets appts is very good.  The owner Mike McElroy is very honest and will return a phone call.

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They are prompt.  Their service is good but we have also felt that over the years it is quite expensive.  I might use them again because they know our system and they put the system in.  However, it is old and when it’s gone, we won’t use them again.

They are a great company. From my experience I wouldn't use anyone else in town and I recommend them to all.