We are committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade, combined with ability, is what makes us true professionals. Above all, we are watchful of our customers' interests, and make their concerns the basis of our business.
We requested some landscape work to be redone. Said in our original request back on April 23rd that we would like it done in the next 2 weeks. This person was to start on may 5th. We received a message saying he was not going to be able to start until May 12th. His attendance was spotty at best and very inconsistent. Working only between 4-6 hours when he did show up. Would work 2 hours be gone for 4 then back for an 1.5 hrs. Very inconsistent. This has gone on for the past 3 weeks. He contracted with us for 64 hours, at the rate we are going it will be the end of June before he finishes. We have tried talking with him a couple of different times regarding these issues, with no result. He left our garage door open when we left him working one Friday morning, told him we were heading out of town for a graduation, to just close the door when he was done working. My daughter drove by at noon and found our door open, he was nowhere to be found so she closed it. There was never any communication unless we were the ones to initiate it. Asked him several times for an agenda, as to when and for how long we could expect him on any given day. He rarely followed through on what he told us. It felt as if our job was not the priority. That he would fit us in here and there for an hour or two. The quality of his work was good, however, his communication, consistency, the lack of ability to get the job done in a timely fashion (the two week period that was requested in the initial request) his attitude, demeanor and disrespectful way he yelled at my husband and myself was atrocious!!!! Telling us we should of had it done in March, it was never done correctly in the first place, he even was cursing at us, because we told him he could work till he fulfilled his 64 hours. That we would be done at that point, even if the job was not completed. He told us he was doing a hell of a job for us and we didn't respect him. We had high hopes for this person and we were happy to give him the work. He just never really behaved as if he actually wanted the work. You get to a point where you just have to stop the bleeding and we were there with him.
Rating Category
Rating out of 5
quality
0.5
value
0.5
responsiveness
0.5
Contact information
4070 Dack Ave, Grand Island, NE 68803
Service hours
Monday:
Closed
Tuesday:
Closed
Wednesday:
Closed
Thursday:
Closed
Friday:
Closed
Saturday:
Closed
Sunday:
Closed
Service Categories
junk removal,
fencing contractor,
deck cleaner,
leaf removal service
FAQ
Monday: Closed
Tuesday: Closed
Wednesday: Closed
Thursday: Closed
Friday: Closed
Saturday: Closed
Sunday: Closed
Yes, Halsey Home Service offers free project estimates.
No, Halsey Home Service does not offer eco-friendly accreditations.
No, Halsey Home Service does not offer a senior discount.
No, Halsey Home Service does not offer emergency services.
No, Halsey Home Service does not offer warranties.