Approved Pro
MCC Flooring, LLC
Tile: Ceramic and Porcelain - Repair, Wood Flooring Repair or Partial Replacement, Wood Flooring - Refinish,
About us
Think about making some changes to your home? Here at MCC FLOORING we can make your vision a reality. Hardwood installation, Hardwood Refinish, Tile, Vinyl, and Carpet.
Services we offer
Baseboard and trim installation., Installation of Hardwood, Hardwood refinish, Laminate, Luxury Vinyl Planks, Vinyl, Luxury Vinyl Tile, ceramic Tile, Tile Backsplash, Carpet, Tile showers and Wood accent walls., Replacement of subfloors.
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.621 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 86% | ||
| 5% | ||
| 0% | ||
| 0% | ||
| 10% |
Showing 1-21 of 21 reviews
Emily H.
Dec 2024
Tornell and his partner were spectacular, hard workers. They were also some of the sweetest people I have ever met. They did an absolutely beautiful job installing our wood floors and we couldn’t be more pleased. We will absolutely hire them again in the future. We felt very comfortable having them in our home and were amazed by how kind they were. Thanks so much!!! We appreciate you guys!
Heather M.
Aug 2023
Quick easy and painless. The job took less time than he thought. I was updated about the project daily.
Franc H.
Aug 2022
Tornell was great to work with. Attentive and took the time to ensure the work was done right! Very courteous and friendly and cares about his work. I have other projects in line for him and his crew already!
Tom H.
Apr 2022
very disappointing and frustrating tile job. we can honestly say there was nothing done correctly. We had no choice but to rip everything out (including heated floor) and had to start over. issues experienced were: 1/2 grout lines (not sure who still does anything larger than 1/8 inch anymore). several loose floor tiles. grout crumbled and flaked 2 days after installation. water in shower base pooled and some flowed the wrong way (into bathroom rather than into drain). we requested 1/3 offset pattern (staggered by 8 inches on a 24 inch tile) but instead got a varied staggered pattern from 4 inches to 12 inches. shortcuts on waterproofing (rubber membrane was cut down). we reached out immediately only to find Tornell had blocked my number. Called and left a message from my wife's phone but have not heard anything at this time.
Response from MCC Flooring, LLC
"Hi [Member Name Removed]- We appreciate you taking time to leave a review as feedback is important to us. Thank you for bringing this to our attention. We apologize that your experience did not match expectations. We always aim to deliver a great experience, and we are gutted when we don’t meet expectations. We will use the feedback to make us better and to ensure this doesn’t happen again. If you'd like to discuss further, please don't hesitate to contact us at [email protected]. Thank you."
David S.
Apr 2022
Wanted final payment before the job was even halfway done. Floored over two vents and the tile work had to be completely removed for poor installation and redone by another professional. Still dealing with issues with the flooring to this day.
Response from MCC Flooring, LLC
"We're sorry to hear about your ongoing issues. Unfortunately, this was a job that we subbed out and when offered to come fix the issues, there was no response. We would not ask for final payment prior to project completion. We do always ask for a deposit, however our records indicate that some payment was returned. Again, we're sorry for this inconvenience. If you'd like to further connect, please contact us by phone or email so we could work to find a solution."
Tina F.
Apr 2022
I received an on site estimate within 24 hours of my listing. The project started on the date I was told it would. He was excellent at communicating what time Ricky would be there each day for a 3 day project. Ricky was polite, professional, and cleaned up the work space at the end of each day. The tile job was a 10/10! I would highly recommend.
Betsy M.
Mar 2022
Tornell and his assistant were prompt, communication was excellent. Work was well done and work space was cleaned up. We plan on using the flooring services again.
Eric S.
Mar 2022
Fantastic workmanship and communication. Tornell was quick, kept things simplistic so we could understand, worked with us and our budget to make our dreams and ideas a reality. His partner Mikey was quiet while working (had headphones ? in.) but when spoken to he was energetic and passionate about his work and hobbies. I would 100% recommended their work, business and craftsmanship to any one of my friends or family. 10/10 you will not think twice about going with these guys.
Laura B.
Dec 2021
Great. He was punctual, friendly and explained things well. Came in and worked and got the job done. His helper was also very nice.
Matt H.
Nov 2021
These guys did a good job and were clear in communication and had great attitudes. There were a couple very minor quality issues, but nothing that would keep me from highly recommending their services!
Rachel T.
Apr 2021
Tornell was great. He was very clear and up front about pricing, dates, etc and the backsplash looks great!
Jack V.
Apr 2021
They did a great job and accommodated our tight schedule. Good communication throughout the project.
Howard N.
Mar 2021
He did an excellent job, always had a wonderful attitude went over and above the job , always very friendly and willing to do what needed to be done an excellent person would hire again in less then a heart beat on a scale of 1 to 10 he'd be 1000
Howard N.
Mar 2021
It went very well he was a very good worker very courteous and very helpful he want above and beyond for doing things for us I really appreciated his service he's a great guy he does great work
Samuel M.
Jan 2021
The service was good. I would recommend them. They were very clean, everything was nice.
Michael C.
Jan 2021
Tornell did a outstanding job with the attention to detail that tied the project to completion,we would eagerly and confidently hire him for any projects in the future Mike&kristin Caradine
Lynn G.
Jan 2021
The service was really good. They were respectful and courteous. They were on time. I had a lot of work done for me before and I really appreciate the good quality. If I needed to do a flooring I would definitely hire them again.
Jake W.
Jan 2021
The work was professional and very responsive and the floor looks great.
Fernando S.
Jan 2021
Efficient, and affordable. Tornell was very helpful!
Sarah N.
Jan 2021
Showed up on time and got the work done in a timely manner. Would highly recommend.
Chaylyn F.
Jan 2021
Tornell did work for my husband and I. He laid flooring in our bathrooms and even helped us decide what flooring we should do. We loved the work he did that we also had him do flooring in our bedrooms and living room later on. He was very personable which is why we first decided to use him. He was time efficient, friendly and professional when in our home. When he had a question, he was quick to address it. One major thing that I really appreciated was that when he was done with the job, he was sure to clean up the work area.
Licensing
State Contractor License Requirements
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FAQ
MCC Flooring, LLC is currently rated 4.6 overall out of 5.
MCC Flooring, LLC accepts the following forms of payment: CreditCard
Yes, MCC Flooring, LLC offers free project estimates.
No, MCC Flooring, LLC does not offer eco-friendly accreditations.
No, MCC Flooring, LLC does not offer a senior discount.
No, MCC Flooring, LLC does not offer emergency services.
No, MCC Flooring, LLC does not offer warranties.