This provider was good until this year. We moved to a new location in Omaha and they had us take the bins with us. Then, they did not collect the trash at the new location nor our old location. When I called the company, I was told that they could only pick up yard waste and recycling at the new location, not trash. The company rep put me on hold while he checked it out, and then he hung up on me. I called again today since I needed to cancel the service and they want to charge another $25 for them to pick up the bins since we were leaving the company. This is after they had us move the bins to our new location which they could not service!
Description of Work: Collect garbage and recycling.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$35
Kimberly N.
05/2013
4.0
garbage collection
 + -1 more
I like that they have the big recycle bins. They give us rewards for the recyclables. I tinkered with the idea of moving away from that because they charge more for that. I don't think it really adds up to the amount that they charge extra for. So I've got it on my to do list to shop around a little bit. We've never had any real problem with them. As far as for the service that they give us, they always show up on time. They deliver emails when they have holiday breaks and stuff like that so we know when they're going to pick up and stuff.
Description of Work: I use Waste Management for garbage collection. They pick up my trash every week on Wednesdays. It's about $33 a month.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Garbage Collection
FAQ
WASTE MANAGEMENT is currently rated 2.5 overall out of 5.
No, WASTE MANAGEMENT does not offer free project estimates.
No, WASTE MANAGEMENT does not offer eco-friendly accreditations.
No, WASTE MANAGEMENT does not offer a senior discount.
No, WASTE MANAGEMENT does not offer emergency services.