Roman Painting LLC

"Exterior estimate 8-25-13, for $3,310. Exterior invoice date 5-1214 for $3,310 we were not abel to fit into the fall schedule of 13 due to workload and weather. Exterior painting two coats of chosen color and trin trim on front took two days to complete. [Member name removed] was happy with the work, he did call back for a touch-up on the front of the house by a exterior light and I took care of that promptly. [Member name removed] had no further complaints. Asked for deck staining in May of 2014. Bid was give on 5-18-14 for $975.00 power washing and staing of deck to his chosen color. Deck was completed in 7-14. for $975.00 Im Curiouse as to why he would have called for his deck to be done if he was not happy with his exterior painting, thus the F rating. In May of 2015 I received a call from [Member name removed] stating that he was concerned with how his deck looked. I went and made a visual inspection and did not see anthing out of the ordinary considering the type of wood, age of the wood, and the stain color choice he had made,It was a very light toner color and reported back to him. On 7-6-15 I recieved a email from [Member name removed] saying "I'm standing at my patio door SEETHING at how my patio looks". I repied back stating that I was sorry for that and said I had already looked at his deck and could not find anything wrong with it,as I had reported back to him in the spring. I then explained the procedure of application of the material we used and that appying too much stain would result in puddling and non-absorption which would result in peeling. He repied back attacking me rather harsly calling me unethical and insulting my integrity. Once the tone of the email turned dark I no longer replied. On July 7th his bad review shows up on Angies list one year later. November 10th 2015 I receive a phone call from [Member name removed] asking if me if I had a record of the color we painted his home, he had a new roof instaled and the roofers damaged the side of house and he needed touch- up paint. Itold him we always leave a gallon of paint behind for touch-up and the color would be on top of the can. He phoned me back saying he could not find the can, I did a little digging threw my paint store reciepts and found his color and phoned him back with it. I told him if he needed my help with the touch-up's to please call me. He thanked me for looking that up for him, he never mentioned his deck or not being happy with the result or the previouse emails."