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Rydell Chevrolet Buick GMC Cadillac

3.9(
9
)
Window Tinting Application or Replacement, Commercial Window Tinting Application or Replacement Service,

About us

Rydell Chevrolet was founded by Leonard Rydell (1913-2000) who started in the car business in the 1940's in Montgomery, Minnesota. In 1954, at Chevrolet's request, he moved to Grand Forks, North Dakota to operate the Chevrolet dealership. Leonard had many strongly held business and personal philosophies that served him well. These philosophies, known as "Leonardism's", help guide our group through our daily business and personal decisions. In 1976, Leonard sold the business to his son, Wes. Under Wes' direction, Rydell Chevrolet converted to the one price, no hassle, no haggle pricing policy that is followed today. In subsequent years, Rydell Chevrolet added Cadillac, Oldsmobile, GMC, Pontiac & Buick franchises to their lineup in Grand Forks. In 2005, we added the Saturn brand to our model lineup in Grand Forks. In 1980, Leonard and Wes helped one of their managers purchase a dealership in Mandan, North Dakota. Their goal was to help that manager to eventually own the dealership outright. The plan worked and Leonard and Wes have repeated the process with many other managers since then. The Rydell Group has now grown to 68 dealerships in 11 states and continues to grow to this day.

Services we offer

Auto Sales

Accepted Payment Methods

  • CreditCard
Reviews
3.99 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
33%
4
44%
3
11%
2
0%
1
11%
Write a review
Showing 1-9 of 9 reviews
Pearl C.
Jul 2016
1.0
$29
Took my van in for an oil change and a few days later noticed my windshield wipers weren't working. They check all aspects of a vehicle (and charge extra for that) and since they were the last ones to turn them on, and they were working before that, I wondered if they had damaged them but let it go, assuming it must have been a coincidence. A few months later, I took my car in for an oil change. Two months later, I left the lights on in the car and needed to jump the battery but found the hood release was broken. The last time the hood had been opened had been at Rydell's for the oil change. I spoke with them about it and first they said I should have towed it there for repair, then said it mattered how many miles had been put on the car (only 44 miles), then said they had to see the car (so I took it in), then said they needed the receipt for the oil change and the repair to the hood release(which I mailed to them) and then they said they would get back to me. That was weeks ago and after making me jump through all those hoops, they never got back to me. The technician who broke the hood release obviously knew he broke it but didn't tell me which could have been a huge problem if I had been out of town and had trouble with the car and found out the hood couldn't be opened. They're careless when working on cars for something as simple as an oil change, they're deceitful if they cause damage, and they don't have the courtesy to try and resolve problems. It would have gone a long way if they had simply said "We're sorry about your hood release and we'll try to do better" rather than making me go through all that and never even apologize or get back to me as promised.
Lisa E.
Jun 2015
5.0
Yes, I recommend this pro
.
Nancy K.
Jun 2014
4.0
Yes, I recommend this pro
$45
They sell everything, Rydell Chevrolet, Rydell Honda, Rydell Nissan. They're fine.
Response from Rydell Chevrolet Buick GMC Cadillac

"We thank you for writing such a great review about your experience at Rydell Chevrolet Buick GMC Cadillac. We hope you are continuing to enjoy your business with us. Before your next visit, be sure to check us out on Facebook and Twitter to take advantage of our exclusive monthly specials. Sincerely, Kathy Lind, Customer Service Manager"

James K.
Apr 2014
3.0
$225
unknown
Ken A.
Dec 2013
4.0
Yes, I recommend this pro
$29
They have previously changed oil using Mobil 1 that I provided. All my service on 2007 has been performed at Rydell because of the quality of work. I even replace by tires before they needed it because of the great deal they provided.
Response from Rydell Chevrolet Buick GMC Cadillac

"[removed members name], Thank you for taking the time to write this kind review. We are very pleased to know that our service department has taken care of you over the years, and we look forward to many more years to come. If you ever have questions prior to an appointment, do not hesitate to contact us directly! Sincerely, Kathy Lind, Customer Service Manager"

Kevin K.
Sep 2013
4.0
Yes, I recommend this pro
$50
good work, a very pleasant experience. They have good people working here and an extremely clean professional well equipped shop. The botique waiting area with free coffee, beverages, cookies and pastry, TV and WiFi doesn't hurt either. I love that they have extended hours (midnight) with drive up no appointment service. This is rare in ND.
Response from Rydell Chevrolet Buick GMC Cadillac

"Dear [member name removed], We sincerely appreciate you taking the time to write this wonderful review! We are happy to provide comforts while people wait for their service to be completed, as we want our customers to be met with a professional and courteous environment. Continue to keep us up to date on your future experiences, and visit our Facebook and Twitter pages for ongoing information. Thank you again and have a great day! Sincerely, Kathy Lind, Customer Service Manager [email protected]"

Monica D.
Sep 2013
3.0
They were SUPER expensive! Where other shops were quoting me between $200 and $350, Rydell's was saying it was going to cost almost $900 I found myself thinking that water pump had better have been gold plated! I know that, had I chosen Rydell's, it would have been done right the first time, and I'd have walked away a happy, satisfied customer. But not at that price. They are the place to go if you want some peace of mind, knowing that things will be done right. Not the place to go if you want something a little easier on the pocketbook.
Response from Rydell Chevrolet Buick GMC Cadillac

"Dear [member name removed], Your concern with the price of service and parts is understandable, and we are appreciative of your feedback. Testimonials such as this let us see the full picture of how our customers react to the service they receive. We do choose the highest quality parts so that our customers can leave the dealership knowing they have received the utmost service possible. We hope that you continue to keep us in mind moving forward, as we appreciate your business. If you have any further concerns or questions, feel free to contact us directly. Sincerely, Kathy Lind, Customer Service Manager [email protected]"

CRYSTAL G.
Sep 2013
5.0
Yes, I recommend this pro
$30
Great, super fast
Response from Rydell Chevrolet Buick GMC Cadillac

"Dear (Member name removed), Thank you for providing us with your feedback. We seek to create a customer environment that is professional, courteous, and timely, and we are glad to hear that your recent experience was positive. Continue to keep us up to date in the future, and visit our Facebook and Twitter pages for ongoing information. Thanks again! Best, Kathy Lind, Customer Service Manager"

Matt C.
Sep 2013
4.0
Yes, I recommend this pro
$500
I would say for the most part the services performed went well. I was disappointed in the communication that the Service center had with me. I dropped off my car first thing Friday morning, the service rep said they would call me back when they found out what was going on. I called at about 3 in the afternoon (approx. 7 hours later) to get an update, I was transferred to voicemail, left a message, and was not contacted back. I called at approx. 4:30 and spoke to a different rep that said they were able to change my oil, but had not yet looked at the electronic system and would not be able to get to it until the next day. This would have been fine if I would have known that upfront.
Response from Rydell Chevrolet Buick GMC Cadillac

"Dear [member name removed], We appreciate you taking the time to provide us with your testimonial. It is unfortunate to hear that your recent experience was anything less than perfect, given the added time to your service appointment. It is hard to determine what will come up through the day when working on a vehicle, however, we try to perform all tasks in a timely manner and keep our customers up to date on any changes. Your review provides the constructive criticism for us to make positive adjustments and we hope this is reflected in your future experiences with our dealership. If you want to discuss the matter further, or you have additional concerns, contact us directly so that we may reach a positive and appropriate resolution. Sincerely, Kathy Lind, Customer Service Manager [email protected]"

Ben K.
Sep 2013
5.0
Yes, I recommend this pro
$60
Excellent quality and facility. They go above and beyond in their waiting room and extra services that come with your purchase
Response from Rydell Chevrolet Buick GMC Cadillac

"Dear [member name removed], Thank you for taking the time to share your thoughts on your experience with our dealership. Testimonials such as yours give us the knowledge that we are conducting ourselves in a manner that provides a professional and courteous customer environment. If you ever have any questions or need anything for your vehicle, feel free to get in contact and we will be happy to help. Let us know how everything is going through Facebook and Twitter, and thank you again for your kind words. Sincerely, Kathy Lind - [email protected] - 701.757.5886"

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Rydell Chevrolet Buick GMC Cadillac is currently rated 3.9 overall out of 5.
Rydell Chevrolet Buick GMC Cadillac accepts the following forms of payment: CreditCard
No, Rydell Chevrolet Buick GMC Cadillac does not offer free project estimates.
No, Rydell Chevrolet Buick GMC Cadillac does not offer eco-friendly accreditations.
No, Rydell Chevrolet Buick GMC Cadillac does not offer a senior discount.
No, Rydell Chevrolet Buick GMC Cadillac does not offer emergency services.
No, Rydell Chevrolet Buick GMC Cadillac does not offer warranties.

Contact Information

2700 S Washington St, Grand Forks, ND 58201

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