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Luxury Bath Systems of Fargo
Bathtub Installation and Replacement, Shower Installation and Replacement, Commercial Bathtub Installation or Replacement,
About us
Luxury Bath of Fargo is way more than just your average bathtub or shower replacement contractor. We install the best acrylic material and our installer has done over 500 jobs. Luxury Bath exclusively provides Microban protected material to keep your tub/shower area as low maintenance as possible. Lifetime guaranteed. Let us build you the bathroom of your dreams!
Business highlights
15 years of experience
Services we offer
Accessible Options, Bathtub Replacement, Shower Replacement
Amenities
Free Estimates
Yes
Warranties
Yes
Accepted Payment Methods
- CreditCard
Reviews
3.98 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 75% | ||
| 0% | ||
| 0% | ||
| 0% | ||
| 25% |
Filter reviews by service
Showing 1-8 of 8 reviews
Janis A.
Feb 2024
I have disabilities and needed a new walk in shower. We decided to go with Luxury Bath. Customer service before the install was good but forget about any service after the install. While the finished project looks beautiful we have had several issues with our new walk in shower. But unfortunately they gave excuse after excuse for not fixing the issues. I called and was nearly in tears after slipping and sliding and needing more assistance after the installation of the walk in shower than in our old shower. I left a message with the receptionist as I said in tears and did I EVER receive a call back from them to try to rectify the situation?? Dream on, once they got their money which they demand on the same day as completion customer service is negligible at best and still have had NO resolution. Do yourself a favor and donâ t make the same mistake we did. GO ELSEWHERE. We just spent over $14000 on a shower I canâ t use and they donâ t seem to care.
Response from Luxury Bath Systems of Fargo
"Janis, our staff has talked talk to you and your husband many times. Our staff has been over to discuss concerns and your husband seemed fine and understood everything. When they left, they thought everything was good. Your call while you were in tears seemed to be clear that you didn't want anything to do with us. You called again and I spoke with you and your husband. We all agreed with the two resolutions we came up with which was getting another shelf so you could use it while sitting and putting in the non-slip coating on the base... both for free. Our Production Manager then spoke with your husband again since then. Not sure how you think that's not a resolution. 2/27 - just wanted to write and confirm that we took card of the 3 issues you were having."
Michelle J.
Feb 2022
Very disappointed in this company. Walls were left without sheetrock. Shower walls were out of plumb and bow in the center. The flooring that was installed did not line up in front of shower. Electrical outlets in wall were not level. Vanity was left propped up on shims even though it has adjustable feet. Components that were supposed to be installed in the shower did not get installed. Communication was extremely poor once the actual project began. I would not recommend this company.
Response from Luxury Bath Systems of Fargo
"We enjoyed working with your mom. Unfortunately, she did not raise the concerns during the installation and by the time we heard from you, you had already had the issues fixed and wouldn't let us come back to repair what you felt was wrong. We installed everything your mom wanted installed the day the installer was there. If she regretted not installing the grab bars, we could have happily put them in."
Diane B.
Jan 2022
Shower Installation and Replacement
Luxury bath was awesome. On time, on budget and great work
Lynette M.
Oct 2020
Bathtub Installation and Replacement
The installers were cordial and nice. Informative, kind and fun! I would recommend this team and this walkin tub for all!
Amy L.
Sep 2020
Bathtub Installation and Replacement
The whole team was professional, courteous and skilled. What a pleasure it is to have a new walk-in shower! An investment you will not regret!
Shelle P.
Feb 2020
Bathtub Installation and Replacement
Catol S.
Oct 2019
Shower Installation and Replacement
Fast, efficient, prompt and friendly service. Quality the best.
Cheryl V.
Sep 2019
Bathtub Installation and Replacement
My husband and I are so glad that we called you! Outstanding company! Everyone from the owners, installers and sub contractors. Friendly, professional, and knowledgeable. Communication was constant all the way to the start date. We were asked several times about our preference of modifications and was given advice when needed for issues that old homes have. To have a job of this size done in 2 days is a blessing. My husband feels much safer and I am less worried about him using the shower. It is beautiful and exactly what we were hoping for. We recommend anyone looking for a bathroom remodel to contact them for a fair price and great worksmanship. Thank you for a little bit of "Luxury" in our farm house
Licensing
State Contractor License Requirements
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FAQ
Luxury Bath Systems of Fargo is currently rated 3.9 overall out of 5.
Monday: 9:00 AM - 4:00 PM
Tuesday: 9:00 AM - 4:00 PM
Wednesday: 9:00 AM - 4:00 PM
Thursday: 9:00 AM - 4:00 PM
Friday: 9:00 AM - 1:00 PM
Saturday: Closed
Sunday: Closed
Luxury Bath Systems of Fargo accepts the following forms of payment: CreditCard
Yes, Luxury Bath Systems of Fargo offers free project estimates.
No, Luxury Bath Systems of Fargo does not offer eco-friendly accreditations.
No, Luxury Bath Systems of Fargo does not offer a senior discount.
No, Luxury Bath Systems of Fargo does not offer emergency services.
Yes, Luxury Bath Systems of Fargo offers warranties.