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Liberty Fence & Deck Co
Deck or Porch - Build or Replace, Barbed Wire Fence - Install, Barbed Wire Fence - Repair,
About us
We have 14 employees installing all types of fence and decks
Business highlights
25 years of experience
Services we offer
Installation of fences and decks for residential and commercial customers. All fence styles installed, aluminum, cedar, chain link, including PVC/Vinyl, vinyl coated chainlink. Decks available in cedar and maintenance free in many design options.
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.516 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 75% | ||
| 13% | ||
| 0% | ||
| 13% | ||
| 0% |
Showing 1-16 of 16 reviews
Dawn G.
Nov 2018
The crew working on my project obviously didn't get the message that the existing gate, which WAS in great shape, was going to be reinstalled and used with the new extended fence. They threw it in their trash pile & damaged it a little, but still used it. The new posted were installed way lower than the existing posts, so now the gate stands 6" or more higher than the post that it's attached to and it looks awful! I called the owner many, many times to have them come back and correct this. He kept saying they would make it right because he wanted happy customers, but it never happened. I meet with the owner 2-3 times at my house, to point out this obvious mistake his crew made and he said they would come back & fix it, but Never did!!! That was 2 years ago, and my gate not only looks awful next to the fence, but it's breaking every time I have to open & close it. This is because they also made the opening for the gate it small. The job they did with the original fence was great, and we had also hired Liberty Fence to put up a wood fence around a very large yard at our previous home and they did a great job, but after they just walked away from correcting their screw-ups on this job, I would never hire them again. In fact, right now I have to find & buy new gate since the current one doesn't open or close anymore!
Response from Liberty Fence & Deck Co
"I am very sorry to hear that you are not happy with our service. I do want to make this right for you. It is absolutely our first priority to make our customers happy. There are a couple of things that I would like to clarify. First, you have this listed as a $3,000 project. That is incorrect. You paid $595 to have your existing fence and gate relocated. After doing the work, and attempting to correct this and receive final payment, we finally had to write off the remaining balance as bad debt due to not being able to reach you for many months to resolve this. Yes, I did meet you onsite several times to correct this to your satisfaction, however, I also explained in our original meeting that the area that you have this gate in has a very steep grade, and there is a very limited area to allow for a gate with sufficient support. We were forced to hang the gate off of a single post, due to the size of the area, and we never recommend that for this exact reason. I did inform you of this before starting any work. The steep grade of the area is the reason for the gate having to "stair-step" and have a look that appears uneven. We do want you to be happy with your fence & gate. Initially you wanted to re-use your existing gate. That gate style does not have the ability to be custom fit to the grade of your yard. We have another gate style with the same look that does have the ability of being custom fit. If you would like, we will replace your gate with the custom gate. Please call our office at 218-233-9512 to set this up if you would like to move forward. Thank you."
Mike G.
Dec 2016
It did include two gates into the backyard. What stood out the most was the quality of the materials and the quality of the installation. The fence has been holding up good.
Jeff F.
Sep 2015
It went very well. They did exactly what they said they were going to do for a very fair price. If I had to complain about anything it was that they didn't clean up very well after they left... I had pieces of wood left in my lawn after the job was complete. If it were my business, I would want my crews to leave the work area in as good or better condition than when they arrived. Overall, a good job and I would use them again.
Mark S.
Aug 2014
unknown
Mark P.
Jul 2014
We had to wait almost two months for them to get to our place to actually put up the fence (partly due to an easement that needed to be removed by the city before they could begin) but once they got to it it didn't take long at all. The fence looks great and they put it up just like we asked.
The reasons I rated them a B was because of just one thing:
1. They had to take out a portion of brick along the side of my house to put in a fence post, which is fine. But in our walk-through this was never discussed. They didn't ask me, they just ripped the bricks up and threw them into the garden. (A raised bed that the bricks were surrounding) then when I asked them about it they said "don't worry, we'll put them back." They didn't put anything back when they left.
Jeff (the owner) was super easy to work with when I could get ahold of him but he wasn't great at returning my calls or emails. (Asking when we could expect the fence to get started on) His wife was very easy to work with in the office too. If we had to do it again I'd still go with liberty. The fence looks great and the price was right.
The reasons I rated them a B was because of just one thing:
1. They had to take out a portion of brick along the side of my house to put in a fence post, which is fine. But in our walk-through this was never discussed. They didn't ask me, they just ripped the bricks up and threw them into the garden. (A raised bed that the bricks were surrounding) then when I asked them about it they said "don't worry, we'll put them back." They didn't put anything back when they left.
Jeff (the owner) was super easy to work with when I could get ahold of him but he wasn't great at returning my calls or emails. (Asking when we could expect the fence to get started on) His wife was very easy to work with in the office too. If we had to do it again I'd still go with liberty. The fence looks great and the price was right.
Susan H.
Jun 2014
unknown
Nancy W.
Jun 2014
They did a great job were on time and the fence looks beautiful. They cleaned up after themselves and I would highly recommend them.
Robert E.
Nov 2013
They did a good job to make the gate look good and work good, that is not on a level surface. The job needed expertise to do it right.
David L.
Aug 2013
great
Keith K.
Jun 2013
Liberty Fence people did a very good job. They addressed issues when they came up and installed the fence exactly as we requested. They followed up promptly when the project was completed. Overall, we are very happy and would highly recommend Liberty Fence.
Kristal B.
Apr 2013
Would highly recommend!
Dawn K.
Apr 2013
We called to request a bid, very prompt and professional. We accepted his bid and set up the time to complete the fence. They were prompt, did a nice job, and cleaned up after they were done. We were very satisfied.
Robert M.
Nov 2012
Very good experience working with Jeff at Liberty Fence Co. Jeff was very responsive from the beginning with providing the quote the day after I called him for one. The quality of the product is very good and has stood the test of the wind storms that have since come through. There were a couple places where a few nails were missed, causing some loose boards, but nothing significant that caused damage or me to question the quality of the work.
Jeremy D.
Oct 2012
Everything went quite smoothly, and really not much of a story. Liberty came out and gave me a quote, cheaper than Dakota Fence (though not by much given my choice of steel posts and cedar planks) and I chose them for the work.
Everything went up great. Came out one week to set the steel posts, and a week late put up the rest of the fence in one sitting.
No fuss, good communication, good advice, no drama, pics attached.
Everything went up great. Came out one week to set the steel posts, and a week late put up the rest of the fence in one sitting.
No fuss, good communication, good advice, no drama, pics attached.
Lori D.
Jun 2012
A co-worker has had them put in a chain link fence at her place and she couldn't wait to tell me the same thing about the team work as well as the great customer service she received too. I'm not one to name drop, but this is one company I proudly give the name and who I worked with.
Lisa M.
Mar 2012
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Licensing
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FAQ
Liberty Fence & Deck Co is currently rated 4.5 overall out of 5.
Liberty Fence & Deck Co accepts the following forms of payment: CreditCard
Yes, Liberty Fence & Deck Co offers free project estimates.
No, Liberty Fence & Deck Co does not offer eco-friendly accreditations.
No, Liberty Fence & Deck Co does not offer a senior discount.
No, Liberty Fence & Deck Co does not offer emergency services.
No, Liberty Fence & Deck Co does not offer warranties.