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Kleen-Way Carpet Cleaners

5.0(
2
)
Carpets or Rugs - Clean at Home, Tile: Ceramic and Porcelain - Install, Dryer Vents - Clean - For Business,

About us

Cleaning and restoration of upholstery, carpet, air duct, dryer vent, tile/grout, carpet re-stretching and minor repairs, deodorization & stain removal, water removal & drying, water restoration & drying equipment rental.

Business highlights

Emergency services offered

Amenities

Emergency Services

Yes

Free Estimates

Yes

Reviews
5.02 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%
Write a review
Showing 1-2 of 2 reviews
Marcia H.
Jun 2017
5.0
Yes, I recommend this pro
Very well. Corey returned phone calls promptly, communicated well. He was running late the day he was coming to our house but called to let me know ahead of time.
George L.
Apr 2016
5.0
Yes, I recommend this pro
$25,000
unknown
Peggy S.
Jun 2015
5.0
Yes, I recommend this pro
$16,000
Fantastic. If you have stubborn stains use these guys.
Response from

"Stains are our specialty… happy you were satisfied with the results! Be sure to call us again when you are in need of any of our services."

Leslie T.
May 2015
5.0
Yes, I recommend this pro
$16,500
unknown
Response from

"Thanks for the "A" rating! We appreciate your business and happy you were satisfied with our work. Hopefully you will think of us next time you need any of the services we offer."

Carissa H.
Mar 2015
4.0
Yes, I recommend this pro
$9,500
unknown
Response from

"Glad you were happy with our work. Rememee us next time you need carpet cleaning service!"

Kristen F.
Oct 2014
5.0
Yes, I recommend this pro
$7,500
Very well! Fast, clean and efficient.
Response from

"Appreciate the positive feedback! We work had to bring you the best service. When you need something again, we are here for you."

Gerald L.
Oct 2014
2.0
$15,000
unknown
Response from

"Thank your for your feedback. I feel bad that you somehow felt that my bad day was your fault. Having an issue with my new equipment so early in one of the busiest days of the year can be stressful. I can honestly tell you, without reservation, that it was unaware and unintentional to make you feel this way. I'm sure my concern was correcting the problem with my machine so as to fullfill my obligations to all the jobs scheduled after you. I do appreciate the positive feedback on the work we did. Sincere apologies.. Kleen-Way."

Joycelyn W.
Sep 2014
5.0
Yes, I recommend this pro
$30,000
unknown
Response from

"Glad we can help. Pet stains can be problematic. Hope you will use us for your next carpet cleaning!"

Marcia S.
Aug 2014
5.0
Yes, I recommend this pro
$7,500
Kurt was right on time and did a great job cleaning the carpets as requested. He was able to schedule our appointment at the time we requested. While the carpet just had normal daily use dirt, it was cleaned not only to our satisfaction, but also to the satisfaction of the landlord.
Response from

"Your response is appreciated. We have been cleaning apartments in the FM area for 17 years. Keep us in mind for all your future cleaning needs!"

Pam W.
Jul 2014
5.0
Yes, I recommend this pro
$25,000

I'm moving into an existing home.The carpets were cleaned by another "green" company just a week ago, but at least 50 stains remained. The previous cleaner used a "dry" method that was really nothing more than vaccuming. I was certain I would have to have all the carpets replaced.I was referred to Kleen-Way by someone who had worked with them for several years. They came to re-clean the carpets in less than 3 days, and I really couldn't believe how great the carpets looked after Kleen-Way cleaned them. Nearly every stain had disappeared. The carpet had a whole new life. They saved me thousands in carpet replacement. They were very professional, and explained why "dry" cleaning is not best for every situation. They were fast and left the job site very clean. They are very reasonable priced for the professional service they provide. When you hire Kleen-Way, you are hiring someone who really cares about getting your carpets clean, not just the "appearance" of cleaning your carpets.


I really can't give them enough praise. Best carpet cleaning service I have EVER recieved.
Response from

"Thank you for your positive review. I vividly remember this job as this carpet was peppered with a variety of stains. This was definitely a challenge I was up for (glad it wasn't the last day of the month). This was a job I was able to showcase my stain removal skills. Vey glad your were happy with the results!"

Jade V.
Jun 2014
5.0
Yes, I recommend this pro
$27,000
unknown
Response from

"Thank you for your feedback! We try hard to accommodate all our customers and give them the best service that Kleen-Way has to offer. Glad you are happy with the results and will consider us next time you need this or any of the other services we offer."

S P.
Jul 2013
4.0
$15,000
The provider was a little late, but did call ahead of time to forewarn he was running tardy.  I was charged $150.00 to clean the rooms, when I had been quoted $130.00 for the exact same description of what needed to be done. The provider does not take credit cards, which I'm not used to, so I had to dig out a check book.  That apparently is a local limitation, a lot of providers around here don't take them, so no fault of his.  I was told that if I took the headboard off a bed, it would be moved so the entire carpet could be cleaned. I did that. When the carpets were dry and I moved the bed back, I saw there was an area under the bed that had not been cleaned. I called the provider the next day and he came back later that day and cleaned it.  I would have preferred that he just admitted his error and cleaned it up with apologies, instead of justifying the fact that he missed that area. However, he did clean it, and reiterated that he wanted to assure customer satisfaction (which I interpret to mean wanted to make sure I didn't leave bad feedback, as I had told him I got his name off Angie's List.) So in that sense, Angie's List works to assure a professional result, even if its not heartfelt.  I don't have any complaints about the actual cleaning of the carpets, other than the missed area. They appear to have been cleaned appropriately.
Response from

"Thanks for your feedback. We ask a lot of questions when we talk to our customers on the phone to get as much information as we can to determine as accurate of a price as possible. Sometimes a room can be a different size than anticipated. I do however, always inform the customer of our price per sq ft for general cleaning. The price I intially quoted was based off information taken over the phone. I do appreciate the positive feedback on the carpet cleaning and do we strive to get positive feedback from all of our customers? Absolutely!"

Larry H.
Aug 2012
5.0
Yes, I recommend this pro
$10,000
fast, professional, excellent in every way
Response from

"Glad to hear you were happy with our service. Hope you will use again on any future cleanings!"

Cheryl R.
May 2012
5.0
Yes, I recommend this pro
$8,000
Found company on Angie's list, called on a Thursday and they came the following Monday (which was Memorial Day!). Job well done, person I spoke to very polite.
Response from

"Thanks for the positive feedback! We do our best to accommodate our customers and work with their schedule as best we can. Think of us the next time you need carpet cleaning... We are here to help!"

CLAUDIA E.
Feb 2012
5.0
Yes, I recommend this pro
$5,500
We live in a house which is only a couple of years old and I had my carpets cleaned once.  I was very happy with them.  When it was done they wanted me to walk through the house and look at everything.  They didn’t want to leave till I looked around and approved it and I was very impressed with that.  I had the upstairs and 2 bedrooms done and I paid $55 and I thought it was reasonable.  They had to do extra stain removal in the bedroom as I spilled a candle.  Whatever they used to remove that was very good and it was wonderful.  I haven’t had other cleaners so I don’t know about the price. Some of the places I called when I told them how much work I had, wouldn’t even come over. I was quite happy they didn’t have a problem with that.  They were very good and responsive.  
Response from

"Big or small we take care of all our customers. Hopefully you think of us next time you need carpet cleaning service."

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Kleen-Way Carpet Cleaners is currently rated 5.0 overall out of 5.
Yes, Kleen-Way Carpet Cleaners offers free project estimates.
No, Kleen-Way Carpet Cleaners does not offer eco-friendly accreditations.
No, Kleen-Way Carpet Cleaners does not offer a senior discount.
Yes, Kleen-Way Carpet Cleaners offers emergency services.
No, Kleen-Way Carpet Cleaners does not offer warranties.

Contact Information

2001 36 1/2 Court S, Fargo, ND 58104

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