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Kleen-Way Carpet Cleaners
With Angi since October 2010
Business Details
Phone Number
Address
2001 36 1/2 Court S
Fargo, ND 58104
Description
Cleaning and restoration of upholstery, carpet, air duct, dryer vent, tile/grout, carpet re-stretching and minor repairs, deodorization & stain removal, water removal & drying, water restoration & drying equipment rental.
Verified Reviews
A few reviews for this pro...
Marcia H.
06/26/2017
George L.
04/15/2016
Peggy S.
06/18/2015
Fantastic. If you have stubborn stains use these guys.
Description of Work
They were able to remove stains such as red fingernail polish that had been there for years. We had several spots other cleaners couldn't remove. Highly recommend.
Category
carpet cleaners
Service Provider Response
Stains are our specialty… happy you were satisfied with the results! Be sure to call us again when you are in need of any of our services.Leslie T.
05/07/2015
Carissa H.
03/04/2015
Kristen F.
10/15/2014
gerald L.
10/01/2014
unknown
Description of Work
They cleaned the carpets in an apartment I own. The main man in the crew was quite upset because the equipment was not working quite right and this was the second truck/carpet cleaning equipment they had gotten that day (this was 10:30 -11am). I didn't know what the problem was but thought I had done something that might have upset him/them in some way. This is the second time the crew has seemed to be not be happy. In the past I have always been happy with them, but am beginning to think it is time to try a new carpet cleaning business.
Category
carpet cleaners, carpet installation
Service Provider Response
Thank your for your feedback. I feel bad that you somehow felt that my bad day was your fault. Having an issue with my new equipment so early in one of the busiest days of the year can be stressful. I can honestly tell you, without reservation, that it was unaware and unintentional to make you feel this way. I'm sure my concern was correcting the problem with my machine so as to fullfill my obligations to all the jobs scheduled after you. I do appreciate the positive feedback on the work we did. Sincere apologies.. Kleen-Way.Joycelyn W.
09/24/2014
unknown
Description of Work
Cleaned bedroom, basement and staircase carpets. They were able to get out the pet stains from previous owners, saving us the expense of replacing the carpets.
Category
carpet cleaners
Service Provider Response
Glad we can help. Pet stains can be problematic. Hope you will use us for your next carpet cleaning!Marcia S.
08/03/2014
Kurt was right on time and did a great job cleaning the carpets as requested. He was able to schedule our appointment at the time we requested. While the carpet just had normal daily use dirt, it was cleaned not only to our satisfaction, but also to the satisfaction of the landlord.
Description of Work
Kleen Way professionally cleaned our daughter's apartment as required by the landlord.
Category
carpet cleaners
Service Provider Response
Your response is appreciated. We have been cleaning apartments in the FM area for 17 years. Keep us in mind for all your future cleaning needs!Pam W.
07/08/2014
I'm moving into an existing home.The carpets were cleaned by another "green" company just a week ago, but at least 50 stains remained. The previous cleaner used a "dry" method that was really nothing more than vaccuming. I was certain I would have to have all the carpets replaced.I was referred to Kleen-Way by someone who had worked with them for several years. They came to re-clean the carpets in less than 3 days, and I really couldn't believe how great the carpets looked after Kleen-Way cleaned them. Nearly every stain had disappeared. The carpet had a whole new life. They saved me thousands in carpet replacement. They were very professional, and explained why "dry" cleaning is not best for every situation. They were fast and left the job site very clean. They are very reasonable priced for the professional service they provide. When you hire Kleen-Way, you are hiring someone who really cares about getting your carpets clean, not just the "appearance" of cleaning your carpets. I really can't give them enough praise. Best carpet cleaning service I have EVER recieved.
Description of Work
They cleaned both upstairs and downstairs carpets
Category
carpet cleaners
Service Provider Response
Thank you for your positive review. I vividly remember this job as this carpet was peppered with a variety of stains. This was definitely a challenge I was up for (glad it wasn't the last day of the month). This was a job I was able to showcase my stain removal skills. Vey glad your were happy with the results!Jade V.
06/30/2014
unknown
Description of Work
I needed a last minute carpet cleaning job on a new house. Kleen-Way was the first company would could do it in about 3 days notice. (maybe I just got lucky) There was a nasty stain in the middle of the room (paint stain) They were able to get this stain out about 90% and it is hardly noticeable now. The carpets looked and felt very clean and soft. They were up front with everything they did and gave me realistic expectations of what they think they could do with the stain. I did not feel pressured to get any add-on packages, even though they were offered.
Category
carpet cleaners
Service Provider Response
Thank you for your feedback! We try hard to accommodate all our customers and give them the best service that Kleen-Way has to offer. Glad you are happy with the results and will consider us next time you need this or any of the other services we offer.s P.
07/15/2013
The provider was a little late, but did call ahead of time to forewarn he was running tardy. I was charged $150.00 to clean the rooms, when I had been quoted $130.00 for the exact same description of what needed to be done. The provider does not take credit cards, which I'm not used to, so I had to dig out a check book. That apparently is a local limitation, a lot of providers around here don't take them, so no fault of his. I was told that if I took the headboard off a bed, it would be moved so the entire carpet could be cleaned. I did that. When the carpets were dry and I moved the bed back, I saw there was an area under the bed that had not been cleaned. I called the provider the next day and he came back later that day and cleaned it. I would have preferred that he just admitted his error and cleaned it up with apologies, instead of justifying the fact that he missed that area. However, he did clean it, and reiterated that he wanted to assure customer satisfaction (which I interpret to mean wanted to make sure I didn't leave bad feedback, as I had told him I got his name off Angie's List.) So in that sense, Angie's List works to assure a professional result, even if its not heartfelt. I don't have any complaints about the actual cleaning of the carpets, other than the missed area. They appear to have been cleaned appropriately.
Description of Work
Cleaned carpets in house.
Category
carpet cleaners
Service Provider Response
Thanks for your feedback. We ask a lot of questions when we talk to our customers on the phone to get as much information as we can to determine as accurate of a price as possible. Sometimes a room can be a different size than anticipated. I do however, always inform the customer of our price per sq ft for general cleaning. The price I intially quoted was based off information taken over the phone. I do appreciate the positive feedback on the carpet cleaning and do we strive to get positive feedback from all of our customers? Absolutely!larry H.
08/27/2012
Cheryl R.
05/31/2012
Found company on Angie's list, called on a Thursday and they came the following Monday (which was Memorial Day!). Job well done, person I spoke to very polite.
Description of Work
Two bedroom apartment carpet cleaning.
Category
carpet cleaners
Service Provider Response
Thanks for the positive feedback! We do our best to accommodate our customers and work with their schedule as best we can. Think of us the next time you need carpet cleaning... We are here to help!CLAUDIA E.
02/23/2012
We live in a house which is only a couple of years old and I had my carpets cleaned once. I was very happy with them. When it was done they wanted me to walk through the house and look at everything. They didn’t want to leave till I looked around and approved it and I was very impressed with that. I had the upstairs and 2 bedrooms done and I paid $55 and I thought it was reasonable. They had to do extra stain removal in the bedroom as I spilled a candle. Whatever they used to remove that was very good and it was wonderful. I haven’t had other cleaners so I don’t know about the price. Some of the places I called when I told them how much work I had, wouldn’t even come over. I was quite happy they didn’t have a problem with that. They were very good and responsive.
Description of Work
I used the services of Kleen-Way Carpet Cleaners to remove stains and carpet cleaning. They were here three months ago.
Category
carpet cleaners
Service Provider Response
Big or small we take care of all our customers. Hopefully you think of us next time you need carpet cleaning service.Other local Pros in your area
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Angi Certified
2022 Super Service Award
Business Highlights
Emergency Services OfferedService Categories
Licensing
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves.To find more licensing information for your state, visit our Find Licensing Requirements page.
General Information
Free Estimates
Yes
Eco-Friendly Accreditations
No
Payment Options
Check
Senior Discount
5%
Emergency Service
Yes
Warranties
No
Services Offered
Cleaning and restoration of upholstery, carpet, air duct, dryer vent, tile/grout, carpet re-stretching and minor repairs, deodorization & stain removal, water removal & drying, water restoration & drying equipment rental.
Services Not Offered
Ask for details
Frequently Asked Questions & Answers about Kleen-Way Carpet Cleaners
How is Kleen-Way Carpet Cleaners overall rated?
Kleen-Way Carpet Cleaners is currently rated 4.7 overall out of 5.
What days are Kleen-Way Carpet Cleaners open?
Kleen-Way Carpet Cleaners is open:
Sunday: Open All Day
Monday: Open All Day
Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
What payment options does Kleen-Way Carpet Cleaners provide
Kleen-Way Carpet Cleaners accepts the following forms of payment: Check
Does Kleen-Way Carpet Cleaners offer free estimates?
Yes, Kleen-Way Carpet Cleaners offers free project estimates.
Does Kleen-Way Carpet Cleaners offer eco-friendly accreditations?
No, Kleen-Way Carpet Cleaners does not offer eco-friendly accreditations.
Does Kleen-Way Carpet Cleaners offer a senior discount?
No, Kleen-Way Carpet Cleaners does not offer a senior discount.
Does Kleen-Way Carpet Cleaners offer emergency services?
Yes, Kleen-Way Carpet Cleaners offers emergency services.
Are warranties offered by Kleen-Way Carpet Cleaners?
No, Kleen-Way Carpet Cleaners does not offer warranties.
What services does Kleen-Way Carpet Cleaners offer?
Kleen-Way Carpet Cleaners offers the following services: Cleaning and restoration of upholstery, carpet, air duct, dryer vent, tile/grout, carpet re-stretching and minor repairs, deodorization & stain removal, water removal & drying, water restoration & drying equipment rental.