About us
We are a full service Retialer of Flooring, Cabinets, Countertops and Window Treatments. We also offer full design and coordination services for our clients. We are a Carpet One Store!! Carpet One is the largest Co-op Group of Specialty Flooring Retailers in the country. All of our Stores are locally owned and we collaborate with over 1100 other independent owners to buy product at a price that will compete with any competitor. We are the only store that offers our customers the Beautiful Guarantee. If you purchase qualified flooring from us and do not like it for any reason we will replace it at no charge. We are also the only Flooring Store that offers the Healthier Living Installation. Come and see us and see the tremdous selection that we have to offer.
Business highlights
Services we offer
We can advise in all facets of the project. We assist with color selections, plumbing, electic and the overall project design. These services are provided at no charge. We have interior designers on staff, professional cabinet designers on staff, all of them trained to assist in project coordination. Our goal is to provide these services free of charge while trying to sell the customer our core products of Flooring, Cabinets, Countertops and Window Treatments
Services we don't offer
We do not sell epoxy or poured type flooring. And we do not refinish wood flooring.
Amenities
Emergency Services
Yes
Free Estimates
Yes
Warranties
Yes
Accepted Payment Methods
- American Express
- Financing Available
- Check
- Visa
- Discover
- MasterCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 0% | ||
| 0% | ||
| 0% | ||
| 100% | ||
| 0% |
Filter reviews by service
In the end, the person doing the area measurements incorrectly measured the room by over a foot! This resulted in too little material being ordered/delivered to our home - something not caught by anyone at the sales end of things (the original estimates by the sales person compared to those from the actual estimator measurements prior to material being ordered confirmed the discrepancy). In the end, the 3 day job wound up taking almost a month from start to finish.
As a result, the installer told us during the final day of installation that he was short of material and would need to get more and then come back at a later time (about 2 weeks later as it turned out). We called the salesman and complained about their measurement errors and discrepancies - they told us it was not their problem and we should have confirmed their measurements before they put in the order for tile! That was not possible as they did not provide to or offer to share their measurements with us ahead of time. We felt we were paying for their professional services, but what we received was certainly unprofessional and shoddy. The salesman said he was sorry for the error but did not want to make any adjustments to the contract for our inconveniences. A complaint to the manager of the company was essentially ignored, other than a demand for payment (we paid >50% down).
If you choose to deal with these people, please be sure to insist on the following:
1. recheck any measurements and estimates provided by their sales people - PRIOR to material being ordered/delivered;
2. insist on a performance penalty clause in the contract - do not trust their word that they will make good on any problems of their own making.
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.