All-Terrain
About us
Additional DBAs - All-Terrain Grounds Maintenance
Business highlights
26 years of experience
Services we offer
Mowing, de-thatching, edging, fertilizer, irrigation, power raking, seeding, shrub pruning, snow removal., spring and fall clean-up, tree trimming, weed control
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.416 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 69% | ||
| 19% | ||
| 0% | ||
| 13% | ||
| 0% |
Showing 1-16 of 16 reviews
Kim P.
Aug 2017
They did a wonderful job. They trimmed the bushes on the side & trimmed everything by the back fence. Looks great.
Response from All-Terrain
"Thank you for your business!"
Val M.
Sep 2016
About two weeks ago they came and only sprayed the front yard. Called the office, they asked me if the gate was locked, I said no, it's never locked. They promised to send someone to finish the job, they never did. Called one more time, the same result. I see other people having the same experience. This is the second time this happens to me and I'm giving up on them.
Response from All-Terrain
"Customer refused to respond to the technicians' multiple calls/texts for permission to treat back yard. Gate was locked and nobody ever answered the door, even though we were promised somebody was home. We are not interested in doing work for this customer."
Tara K.
Nov 2015
unknown
Response from All-Terrain
"Thanks for the review, [Member Name Removed]!"
Yamaya S.
Oct 2015
We asked for weed control.
When we hired the service (during summer time) we asked for a text/call heads up 24 hrs before spraying such that we could open the back yard's fence to give them access and take our dog to daycare and not have to deal with 'potty' outings.
1st appliation=no heads up; only sprayed front yard because 'back was locked'. Called right away and complained, said they'd sent the people right back...never did.
2nd application=no heads up again! only sprayed front yard because 'back was locked'. Husband called and yelled at them for their lack of professionalism.
3rd application=called to give 24 hr notice and sprayed front and back yard...by this time it's fall and the weed in the back yard is almost unimportant because we've already spent the whole summer dealing with it.
Then I called and payed a bill of US$106.88 for this service. That's all
When we hired the service (during summer time) we asked for a text/call heads up 24 hrs before spraying such that we could open the back yard's fence to give them access and take our dog to daycare and not have to deal with 'potty' outings.
1st appliation=no heads up; only sprayed front yard because 'back was locked'. Called right away and complained, said they'd sent the people right back...never did.
2nd application=no heads up again! only sprayed front yard because 'back was locked'. Husband called and yelled at them for their lack of professionalism.
3rd application=called to give 24 hr notice and sprayed front and back yard...by this time it's fall and the weed in the back yard is almost unimportant because we've already spent the whole summer dealing with it.
Then I called and payed a bill of US$106.88 for this service. That's all
Response from All-Terrain
"The customer only signed up for two treatments, so we did provide the follow up as requested. Admittedly, we did miss the note to call ahead on the first treatment and its follow up, and we apologized for that. The fall treatment came at a great time for them (9/22), so we're confident that although we don't expect they'll sign with us again, their lawn will be prepared for a strong start to the spring. We're constantly striving to improve, and admittedly missed the mark on calling them ahead."
Barbara H.
May 2015
unknown
Lisa M.
Dec 2014
unknown
Kim P.
Nov 2014
I used All Terrain for Lawn services. They were able to do the work quickly. The job was well done and I was pleased with the work. I definitely plan to use them again.
David C.
Jun 2014
.
Response from All-Terrain
"Thank you for taking the time to let us know about your positive experiences with All-Terrain. We are very pleased to hear your comments and look forward to you giving us the opportunity to continue delivering top-notch service in the future. Thanks again!"
Terri F.
Jun 2014
I fired another firm that was doing my lawn, and All Terrain really stepped up. The only complaint I have is that sometimes they miss a little bit on the trimming.
Response from All-Terrain
"[member name removed]: Thank you for taking the time to provide us feedback. We pride ourselves in delivering quality service and we appreciate you taking the time to let us know how we are doing. Thank you!"
Nancy E.
Mar 2014
Other than a couple of misunderstandings in communication early on (likely as much my issue as theirs) they were prompt. Mostly they came and performed their work while I was gone but when I happened to see them they were very polite and professional. Hope to work with them again.
Response from All-Terrain
"[member name removed]: Your comments are very much appreciated and we are delighted to hear that you are pleased with our prompt, polite and professional work. Thank you for taking the time to let us know how we are doing. And thank you for choosing All-Terrain for your lawn care needs!"
Kathleen K.
Feb 2014
This service provider was able to do the work quickly. The job was well done and I was pleased with the work. The hourly fee they charged was in the same range as other services that I have used, however, I was charged for twice as much time the other services that I have used so the cost was double.
Jill Z.
Aug 2013
They were coming weekly and now they are coming every two weeks because it has been so hot and the grass is not growing. All-Terrain gave a quote the same day I called. Two other companies either did not give me an estimate or it took them a month even after I called to follow up. If a company is too busy they should just say so rather than string you along. I will be using All-Terrain through the end of the mowing season.
Jeffrey J.
Jun 2013
They are adequate, it is fine.
Glenn E.
Jan 2013
I have used All Terrain twice this past summer and fall to edge and aerate my lawn. The edging was done earlier in the summer but the owner of All Terrain recommended that the aeration be done in the spring or fall to get the most benefit from it. Any other company probably would have just done both at once. I elected to do the aeration in the fall.
The edging was done shortly after I called and the work was performed to my satisfaction. When finished, all grass and dirt was cleaned up and removed. When fall arrived, I received a call to confirm that I still wanted the lawn aerated and shortly thereafter, the crew came and left. Again I had no complaints on the job done.
I definately plan to use them again.
The edging was done shortly after I called and the work was performed to my satisfaction. When finished, all grass and dirt was cleaned up and removed. When fall arrived, I received a call to confirm that I still wanted the lawn aerated and shortly thereafter, the crew came and left. Again I had no complaints on the job done.
I definately plan to use them again.
Alycia G.
Aug 2012
Start to finish I found All Terrain to be great to work with. They showed up when scheduled and were happy to relocate a few additional sprinkler heads that I asked for on the day they were there. They did all of the preparations for me, including taking care of getting the utilities flagged before they came to dig. The estimate was significantly lower than my current lawn care company for the repair, and the service was so great that I plan to switch over to them for all of my lawn care needs.
Amy B.
May 2012
It's good. There is no problem.
Licensing
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FAQ
All-Terrain is currently rated 4.4 overall out of 5.
All-Terrain accepts the following forms of payment: CreditCard
Yes, All-Terrain offers free project estimates.
No, All-Terrain does not offer eco-friendly accreditations.
No, All-Terrain does not offer a senior discount.
No, All-Terrain does not offer emergency services.
No, All-Terrain does not offer warranties.