Approved Pro
Herd's Heating & Air Conditioning LLC
Thermostat Installation and Replacement, Thermostat Service, Central A/C Service or Repair,
About us
Herd's Heating & Air Conditioning is committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers interests, and make their concerns the basis of our business.
Business highlights
5 years of experience
Services we offer
A/C Repairs, Furnace Repairs, Heat Pumps
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.521 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 86% | ||
| 5% | ||
| 0% | ||
| 0% | ||
| 10% |
Filter reviews by service
Showing 1-21 of 21 reviews
Cecilia W.
Feb 2024
Central A/C Service or Repair
He was one time, up front about costs and honest.
Anne C.
Feb 2024
Central A/C Service or Repair
I recommend this company to everyone I know.
Emmanuel O.
Feb 2024
Thermostat Installation and Replacement
Tech is timely and accommodating. I needed the install on a dime and he worked his schedule to squeeze me in on short notice. The installation was clean and professional. I will hire this company for regular maintenance of my HVAC systems.
Rick B.
Nov 2023
Gas Furnace / Forced Air Heating System Repair Service
Sean Herd saw my inquiry about my not functioning heater. He responded to me right away. It was sorta surprising but very well received. He came out and determined the issue then went to check on the needed parts. Once he had that info he called and shared right away. I approved it and he went after the parts. He made it back to my house and stayed into the evening to see that the heater worked to help us not got thru another cold night. He is a good guy and very sharp at his job. I thank him very much Rick Brown
Karen H.
Aug 2023
Central A/C Service or Repair
Sean from Herdâ s Plumbing and A/C is very professional. He call us right away and set up a date and time to work on our A/C unit. He has a great knowledge of A/C units. He had our unit up and running in no time. Sean gave us great recommendations. He follow up with a phone call to make sure the unit was working to our satisfaction
Response from Herd's Heating & Air Conditioning LLC
"Thank you for the 5-star review, Karen. We are happy to hear that you were pleased with your service with our technician. We appreciate the opportunity to service your home. - Sean Herd (Owner)"
Charles R.
Aug 2023
Central A/C Service or Repair
Quick service, diagnosed and repaired within few hiurs
Response from Herd's Heating & Air Conditioning LLC
"Thank you for your 4-star rating, Charles!! We appreciate your support. ~ Sean Herd (Owner)"
Lexy D.
May 2023
Electric Furnace or Forced Air Heating System Repair Service
They lost my trust.
Response from Herd's Heating & Air Conditioning LLC
"We are sorry to hear you had a less than great experience with us. We are dedicated to serving our customers and will work to resolve all concerns that are presented to us. Please reach out to us with any comments or concerns. - Sean Herd (Owner)"
Paul B.
Nov 2022
Heat Pump Repair or Service
Owner showed up late. Then charged me more than the original quote by adding a service call. Now will not send me a paid invoice. I have owned homes for over 25 years and this is one of the worst experiences I have had. Home advisor referral fail!!!
Response from Herd's Heating & Air Conditioning LLC
"We strive to provide the highest level of customer service. I do apologize you are not satisfied. If you would like to talk to us about your concern further you can reach out. - Sean Herd (Owner)"
Justin W.
Sep 2022
Central A/C Service or Repair
Sean is extreme knowledgeable and transparent. I really appreciated the time he took to answer my questions and explain the rational behind any recommendations and parts needing repair.
Response from Herd's Heating & Air Conditioning LLC
"Thank you, Justin!! We appreciate your kind words and are grateful. Our team is dedicated to providing honest and professional service. Were here for you whenever you need us. - Sean Herd (Owner)"
Kaitie Y.
Jan 2022
Gas Furnace / Forced Air Heating System Repair Service
We got lucky with a quick turnaround from Sean on replacing our HVAC since it failed in the first cold snap last fall. Everything was more expensive because of where we are in the pandemic and supply chain issues, but he was knowledgeable and helpful in finding the best possible value within that. Only negative of the whole process was that we hadn’t discussed form of payment ahead of time (and realized when the time came that we had misplaced the checkbook in a recent move), so were caught by some additional processing fees when we had to use a card.
Response from Herd's Heating & Air Conditioning LLC
"Thank you, Kaitie!! We appreciate your feedback and are glad to hear that we were able to provide you with fast and efficient service. We truly appreciate your support. ~ Sean Herd - Owner"
Thomas E.
Nov 2021
Central A/C Service or Repair
Great service, setup for Spring as well
Response from Herd's Heating & Air Conditioning LLC
"Thank you for the 5-star rating! We appreciate the opportunity to service your home. ~ Sean Herd - Owner"
Joyce A.
Nov 2021
Central A/C Service or Repair
Great experience! He arrived earlier than expected. The heating unit is working so that family would be warm doing the cold period this weekend. Other replacement parts will be ordered on Monday and he will return when parts arrive .
Response from Herd's Heating & Air Conditioning LLC
"Hello Joyce, Thank you for the 4 star review. We apologize that our service did not satisfy your expectations. Our records indicate we were at your home in November 2021. It is our mission to provide 100% total customer satisfaction. If you would like to discuss further, please reach out to us 919-671-9306 or [email protected]. Thanks! - Sean Herd"
Mahendra K.
Oct 2021
Gas Furnace / Forced Air Heating System Repair Service
Excellent work
Response from Herd's Heating & Air Conditioning LLC
"Hi Mahendra, Thank you for the 4 star review. We apologize that our service did not satisfy your expectations. Our records indicate we were at your home in November 2021. It is our mission to provide 100% total customer satisfaction. If you would like to discuss further, please reach out to us 919-671-9306 or [email protected]. Thanks! - Sean Herd"
Talia D.
Oct 2021
Central A/C Service or Repair
Sean is a professional with over 10 years of experience working in this industry. I was impressed with his work ethic and knowledge that he provided on my heating and cooling units. I also appreciated his recommendations on how to improve the efficiency on those units. You will not be disappointed in retaining his services. I would not hesitate to recommend his services.
Response from Herd's Heating & Air Conditioning LLC
"Hello Talia, thank you for the 5-star review. I am glad we provided a great customer experience for you. Thank you for allowing us to service your home. - Sean Herd"
Matt S.
Oct 2021
Central A/C Service or Repair
Sean did a great job in explaining everything that he did to keep my entire heating/cooling system running great.
Response from Herd's Heating & Air Conditioning LLC
"Hi Matt, thank you for the 5-star review. I am glad we provided a great customer experience for you. Thank you for allowing us to service your home. - Sean Herd"
Jon W.
Oct 2021
Gas Furnace / Forced Air Heating System Repair Service
Very courteous,very knowledgeable,very neat, Sean really cares about the quality of his work and is determined to make his customers repeat customers so he goes overboard to please us. I will definitely call on him again.
Response from Herd's Heating & Air Conditioning LLC
"Thank you for the 5-star review. We are so glad you were pleased with our service. - Sean Herd"
Lisa H.
Oct 2021
Gas Furnace / Forced Air Heating System Repair Service
Sean was prompt, polite, professional. He completed the assignment we hired him for, and gave us great reason for using him in the future. I will gladly recommend him to friends and neighbors.
Response from Herd's Heating & Air Conditioning LLC
"Thank you, Lisa, for the great review and for those kind words! We appreciate you taking the time to share your great experience with us. We appreciate your business and look forward to working with you in the future! - Sean H."
Luis V.
Oct 2021
Heat Pump Repair or Service
Sean was excellent. He kept me informed on the entire process from beginning to end. Highly recommend.
Response from Herd's Heating & Air Conditioning LLC
"Thank you, Luis, for the 5-star review. We are pleased you had a great experience and we appreciate your business. - Sean H."
Israel M.
Oct 2021
N/A
Response from Herd's Heating & Air Conditioning LLC
"Thank you for the 5-star review. We are so glad you were pleased with the service."
Isreal M.
Oct 2020
Heat Pump Repair or Service
Sean is a good guy and he does good work. He gets right to the point and tells you everything you need to know!
Response from Herd's Heating & Air Conditioning LLC
"Thank you, Isreal, Thank you for the 5-star review. We are very pleased to be able to provide the best solution for your home. Thank you for taking the time to share your experience and we appreciate your business."
Juan T.
Sep 2020
He showed up on time and his price was competitive. He did good and I am satisfied with his work!
Response from Herd's Heating & Air Conditioning LLC
"Thank you, Juan, Thank you for the 5-star review. We are so glad you were pleased with the service."
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Herd's Heating & Air Conditioning LLC is currently rated 4.5 overall out of 5.
Monday: Open All Day
Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
Sunday: Open All Day
Herd's Heating & Air Conditioning LLC accepts the following forms of payment: CreditCard
Yes, Herd's Heating & Air Conditioning LLC offers free project estimates.
No, Herd's Heating & Air Conditioning LLC does not offer eco-friendly accreditations.
No, Herd's Heating & Air Conditioning LLC does not offer a senior discount.
No, Herd's Heating & Air Conditioning LLC does not offer emergency services.
No, Herd's Heating & Air Conditioning LLC does not offer warranties.