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Yeatts Carpet Cleaners, Inc.
Carpets or Rugs - Clean at Home, Carpet Repair, Refasten, or Stretch, Carpets or Rugs Clean Offsite,
About us
Additional DBA- Yeatts Carpet Cleaners Inc. Established in 1974. The premier carpet and rug cleaning and repair company. We offer a wide variety of cleaning and repair services to our valued customers, from residential cleaning to making custom rugs.
Business highlights
51 years of experience
Services we offer
Carpet cleaning, and cleaning chemicals and spotter sales., carpet repair, mattress cleaning, rug binding, rug cleaning, rug fringing and re-fringing, rug repair, rug serging, upholstery cleaning
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
5.042 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 98% | ||
| 2% | ||
| 0% | ||
| 0% | ||
| 0% |
Showing 1-25 of 42 reviews
Sharon L.
Feb 2018
Excellent We added another rug to the original order and requested that it be ready with the others as we were having company. They were able to make that happen for us despite their busy schedule. I felt Chris and Joe went above and beyond to make it happen for us. Very nice people who like what they are doing.
David L.
Feb 2018
There really isn't any other rug service like Yeatts' in the North Carolina Piedmont. They are professional in every way you need. They are also fully responsible for your property during the cleaning process. It takes a lot of trust to turn a very old, very expensive carpet over to anyone. Yeatts' can always be trusted and counted on to do the very best. If you have carpets that are in need of cleaning and/or repair. Do yourself a favor and call Yeatts Rug Plant on Academy St. in Winston-Salem NC.
Response from Yeatts Carpet Cleaners, Inc.
"Thank you very much for the trust you place in us. Your feedback helps us to continue providing the quality service that our customers expect. We appreciate each and every one of our great customers. We will strive to continue to earn the trust that we, the Yeatts family, have worked so hard to earn over the past 45 years. Bill Yeatts, Founder. Chris Munden. Yeatts Carpet Cleaners, Inc. Est. 1974"
Tim M.
Nov 2017
Great, on time, quickly
Response from Yeatts Carpet Cleaners, Inc.
"Thank you very much for your feedback. We are happy that you had a positive experience with us. Your review helps us maintain the strict standards that our great customers at accustomed to. We thank you for your business and look forward to working with you in the future. Bill Yeatts, Founder. Chris Munden. Yeatts Carpet Cleaners, Inc."
Hesta A.
Aug 2017
they picked up the carpets and returned them after cleaning
Response from Yeatts Carpet Cleaners, Inc.
"Thank you for your review. We work very hard to earn the trust of all of our great customers. We are happy that you had a good experience with us, and look forward to providing you with great service in the future. Bill Yeatts, Founder - Yeatts Carpet Cleaners, Inc."
Hesta A.
Aug 2017
unknown
Response from Yeatts Carpet Cleaners, Inc.
"Thank you for your review. We work very hard to earn the trust of our great customers. We are happy that you had a good experience with us and are looking forward to providing you with great service in the future. Bill Yeatts, Founder - Yeatts Carpet Cleaners, Inc."
Thomas T.
Jun 2017
unknown
Response from Yeatts Carpet Cleaners, Inc.
"Thank you very much. We appreciate your business. Our relationship with our customers is the foundation that we have built our company on over the last 40 years. We will continue to strive earn the confidence that you and all of our great customers have placed in us. Bill Yeatts, Founder. Chris Munden."
Susan B.
May 2017
They were punctual, polite, professional, efficient, and thorough. The carpet looked great afterward.
Response from Yeatts Carpet Cleaners, Inc.
"Thank you very much for choosing Yeatts Carpet Cleaners, Inc.. We appreciate the opportunity to work with good people. Your feedback is very valuable to us, to help us continue to improve our service. We look forward to the opportunity to work with you again. Bill Yeatts, Founder. Chris Munden Yeatts Carpet Cleaners, Inc."
Alex M.
Mar 2017
The folks who cleaned the carpets were fantastic. THe job was done quickly and professionally. The carpets were pretty battered and I was only expecting some improvement, but they ended up looking like when I bought the house. This was even more impressive considering that the carpet was not very good quality. I was planning to replace all the flooring in the near future but needed a spruce up for the high traffic areas and Yeats far exceeded my expectations.
Response from Yeatts Carpet Cleaners, Inc.
"Thank you for your feedback. It is vital to our ability to improve the service that we provide. We appreciate the relationships we have with all of our great customers. Those relationships are the reasons we have lasted over forty years. We are committed to providing the best and most experienced service to each and every customer. Bill Yeatts, Founder. Chris Munden. Yeatts Carpet Cleaners, Inc. est. 1974."
Debbie N.
Mar 2017
Yeats Carpet Cleaning did an excellent job!
Response from Yeatts Carpet Cleaners, Inc.
"Thank you for your review. We appreciate our great customers. We do our best to make sure that we provide everyone we work with, with the best experience possible. We love to hear that we were able to reach that goal. Bill Yeatts, Founder. Chris Munden. Yeatts Carpet Cleaners, Inc. est. 1974."
Marla W.
Feb 2017
I was so pleased with the service provided by Yeatts. Everyone was very responsive over emails and phone calls. They arrived promptly, reviewed what I needed done and worked quickly. They even moved furniture - lifting couches etc to clean. There were multiple stains that were able to get out and the carpets look and smell terrific now. Jason and Chuck were friendly and professional. The price was an excellent value. I would recommend wholeheartedly and will definitely use again.
Response from Yeatts Carpet Cleaners, Inc.
"Thank you very much for your feedback regarding our service. We take pride in our service and experience. We appreciate any opportunity to improve ourselves. We are happy that we provided an enjoyable experience for you, and happy that you would use us again. Our relationship with our customers is the reason we have been around for over 40 years. Thank you. Bill Yeatts, Founder. Chris Munden."
Peter N.
Jan 2017
All exposed areas were thoroughly washed and cleaned (we did not move any heavy furniture for this cleaning). This included living room, dining room, long hallway, 2 bedrooms and a set of carpeted stairs. Due to external temperature and humidity, the dry time took a bit longer than expected but he results were great.
Response from Yeatts Carpet Cleaners, Inc.
"Thank you very much for your feedback. Our customers thoughts are vital to us and our ability to maintain the strict standards that we have established over the past forty years. We appreciate all of our great customers and will strive to continue to provide the level of service that you expect from us. Bill Yeatts Chris Munden Yeatts Carpet Cleaners, Inc."
Carol K.
Jun 2016
The wool rug was returned clean and like new. The crew, led by Chris Yeatts, were very courteous and professional, and took good care in handling the rug so as not to damage it. There were some stains on the den carpet, most of which came out with the first cleaning, but there was one stubborn stain that did not come out after two trips to remove it. Chris came to my house personally to work on the stain a third time and it finally came out. I am very appreciative of his persistence and dedication to customer satisfaction.
Response from Yeatts Carpet Cleaners, Inc.
"Thank you very much for your feedback on our service. It is very important that we hear from our customers so that we can provide the best care and service that we can. We strive to live up to the high standards that our customers expect. Our great customers are the reason we have been in business since 1974. Thank you again. Bill Yeatts, Founder Chris Munden Yeatts Carpet Cleaners, Inc."
Edd B.
Jun 2016
unknown
Response from Yeatts Carpet Cleaners, Inc.
"We appreciate you providing us with useful information about the quality of your experience with Yeatts Carpet Cleaners, Inc. We use the feedback you provide to improve the quality of service we provide to everyone. Thank you for choosing our family for your carpet cleaning needs. Bill Yeatts, Founder Chris Munden Yeatts Carpet Cleaners, Inc."
Will T.
Jan 2016
Great! Carpets looked (and smelled) almost like new.
Response from Yeatts Carpet Cleaners, Inc.
"Thank you very much for your review. We value our good customers. We use your input to help maintain and improve our service for you and all of our customers. We are happy that you had a good experience with us and we will continue to provide the quality service that our customers come to expect. Bill Yeatts - Founder. & Chris Munden."
Katherine C.
Jan 2016
unknown
Response from Yeatts Carpet Cleaners, Inc.
"Thank you for your review, and thank you for your business. We appreciate all of our great customers, and strive to provide the quality service that you have become accustomed to. Bill Yeatts, Founder. Chris Munden."
Lauri S.
Jan 2016
Went beyond the expected to work our order into their schedule; had them ready for pickup and placement prior to furniture being moved into new house. Pleasant and professional to providers. Rugs came out great!
Response from Yeatts Carpet Cleaners, Inc.
"Thank you very much for your feedback, as well as, being a great customer. We pride ourselves on our service and your input helps us to maintain the level of service our customers have become accustomed to. We appreciate the opportunity to work to earn your trust as well as the trust of all of our present and future customers. Bill Yeatts, Founder Chris Munden"
Holly H.
Dec 2015
unknown
Response from Yeatts Carpet Cleaners, Inc.
"Thank you very much for your feedback. We appreciate our great customers and wish to provide the best service experience possible. Your comments allow us to continue and improve upon the great service standards that we have worked so hard to achieve. Thank you. Bill Yeatts, Founder. Chris Munden"
Carolyn M.
Oct 2015
I called at the last minute to have the carpets cleaned in my new home. They were awesome on the phone and so helpful. They showed up on time, did a GREAT job, and the price was perfect. Then, they sent me a thank you note and a coupon for next time. I will definitely use them again.
Response from Yeatts Carpet Cleaners, Inc.
"Thank you very much for your feedback on our service. We value the relationships that we have with our good customers. We appreciate the information that you give us on our service and use that to improve the quality of experience we provide our customers. Thank you and we look forward to working with you in the future. Bill Yeatts, Founder Chris Munden"
Kenneth I.
Aug 2015
Outstanding. Could not have done anything better or different.
Response from Yeatts Carpet Cleaners, Inc.
"Thank you very much for your feedback on our service. We appreciate all of our outstanding customers. Your input helps us to continue to provide the quality our customers have come to expect. Our great customers are the reason we have been in business since 1974. Thank you, Bill Yeatts, Founder Chris Munden"
Misty B.
Jul 2015
They were great, and even removed stains they warned me ahead of time may not come out. The carpets were all cream colored.
Response from Yeatts Carpet Cleaners, Inc.
"Thank you for your review. We appreciate great customers like you. Any feedback you have on our service is valuable to us. Great customers are the reason we have been around for the last 41 years. Thank you. Bill Yeatts Chris Munden"
Lauren V.
Jun 2015
Great service from a friendly, professional company. Purchased a deal through Angie's List and everything went smoothly with scheduling and service. Would definitely use their services again.
Response from Yeatts Carpet Cleaners, Inc.
"Thank you very much for your review of our services. Our family has worked hard to earn our reputation for quality service over the past 40 years. We are thankful for all of our loyal customers that we have built relationships with and thankful for the opportunity to serve all of our new customers as well. Bill Yeatts Chris Munden"
Thomas M.
Jun 2015
They were really good. They came in and they did a great job. They kept the house clean too. I thought it was very reasonable.
Response from Yeatts Carpet Cleaners, Inc.
"Thank you for your feedback on our service. We use your valuable input to help keep Yeatts Carpet Cleaners' service up to the high standards that our customers expect. It is customer like you that make us the business we are today. Over the past 40 years we have had the honor of working with many great customers in this area. Thank you. Bill Yeatts Chris Munden"
Donna K.
May 2015
unknown
Response from Yeatts Carpet Cleaners, Inc.
"Thank you for your review of our service. We value the feedback from our great customers. We would not be the company we have been for the past 40 years without customers like you. Thank you very much. Bill Yeatts Chris Munden"
Charles M.
Apr 2015
Yeatts Carpet Cleaners, they were great. They were on time and did a great job. They actually did a little more than I had expected and no problems whatsoever. I called them and they were there within about 2 weeks after I did that big deal thing. The cost was whatever the big deal was, 149 dollars. My wife's parents had lived actually in Iran and Iraq before the current regime many, many years ago and had bought some Persian carpets. We paid them separately for that. I looked them up on Angie's List and all of the referrals on there that I read, the recommendations and evaluations were really good and my experience was exactly the same. They were just very top notch. The gentleman that owns the company actually came along and he was here working while we were here. I would certainly use them again. There was not any problem and they were just excellent.
Response from Yeatts Carpet Cleaners, Inc.
"(removed member name), Thank you for your review of our service. We are happy that you had a great experience with us. Your feedback helps us to continue improving our service so that we provide the best experience possible for our valuable customers. Thank you very much. Bill Yeatts Chris Munden"
Mark T.
Apr 2015
I found the $50 pick up and drop off charge a bit excessive since they're in Winston Salem and I live in Winston Salem, and the additional $135.00 cleaning fee did not include deoderizing the rug - that would have been another $75.00 which, in total, would have been half of what I paid for the rug. The rug still has an odor, but looks clean.
The men were very professional and curteous, and arrived when they said they would. If all that's needed is to have a rug cleaned, then they do a very nice job.
The men were very professional and curteous, and arrived when they said they would. If all that's needed is to have a rug cleaned, then they do a very nice job.
Response from Yeatts Carpet Cleaners, Inc.
"Dear Mr. (Member name removed), Thank you for your review of our service. The feedback we get from all of our great customers helps us to continue to improve our service. Our customers have come to expect a certain quality of service from us and our goal is to continue to meet or exceed those expectations. Thank you very much, William Yeatts Chris Munden"
Licensing
State Contractor License Requirements
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FAQ
Yeatts Carpet Cleaners, Inc. is currently rated 5.0 overall out of 5.
Yeatts Carpet Cleaners, Inc. accepts the following forms of payment: CreditCard
Yes, Yeatts Carpet Cleaners, Inc. offers free project estimates.
No, Yeatts Carpet Cleaners, Inc. does not offer eco-friendly accreditations.
No, Yeatts Carpet Cleaners, Inc. does not offer a senior discount.
No, Yeatts Carpet Cleaners, Inc. does not offer emergency services.
No, Yeatts Carpet Cleaners, Inc. does not offer warranties.