Corporate Account
Tar Heel Basement Systems
Concrete Foundation Repair, Foundation Drainage Installation and Replacement, Foundation, Basement or Crawlspace Waterproofing / Encapsulation,
About us
Established in 2003, Tar Heel Basement Systems stands as a trusted subsidiary of Groundworks, a distinguished family of companies renowned for delivering unparalleled solutions. From foundation repair, structural reinforcement, crawl space encapsulation, basement waterproofing, and concrete lifting, we provide comprehensive services tailored to meet your needs. With our coverage spanning across the state of North Carolina, we bring our local expertise closer to you. THBS proudly holds accreditation from the Better Business Bureau, a testament to our unwavering commitment to excellence. Drawing from decades of collective experience, extensive industry knowledge, and ongoing specialized training, our dedicated team is poised to safeguard your residential property against water damage, concrete sinking, and foundation instability. At THBS we are not just builders; we are guardians of your peace of mind. Contact us today for a FREE estimate!
Business highlights
Se habla espanol
22 years of experience
Amenities
Free Estimates
Yes
Warranties
Yes
Reviews
4.9153 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 92% | ||
| 7% | ||
| 1% | ||
| 1% | ||
| 1% |
Showing 1-25 of 153 reviews
Michelle G.
Apr 2025
From start to finish, everything went great. Jay was thorough and answered ALL of our questions. He even reviewed the competition's proposal! The communication was fantastic every step of the way. The installation was a complicated one being that we have a 100+ year old farmhouse. Tyrese and Stephen had quite the challenge! They did a phenomenal job and really went above and beyond. They worked so hard and did an excellent job of explaining things. Five stars all day
Austin L.
Dec 2024
Jay Yount was great salesperson and Ceritified Field Inspector. Foreman David P and crew mates Ernesto "Nestor" and James C were knowledgeable and efficient, arrived on time and got the job done in two days. Results of the floor stabilization were communicated to me clearly before, during and after the work was performed. All my expectations were at least met. Would definitely recommend Tar Heel to friends and family.
Christian G.
Nov 2024
This was a good company for a long time. I purchased a dry zone system from them for my crawl space and the installation was very well done. However, since they were purchased by Groundworks, their processes have declined in effectiveness. I recently had a maintenance visit for my system, during which a simple electrical problem was identified. The tech was not qualified to fully diagnose or fix the problem, and it has been a month without any progress or response from their service or production departments. I've had to call four times, spending 15-30 minutes on the phone each time, and still don't have an appointment for the repair to be completed. It's a shame to see a good company fall this far.
Response from Tar Heel Basement Systems
"We appreciate your feedback. Providing top-notch service is our goal, and we apologize for not meeting your expectations on this occasion. Rest assured, we're eager to find a solution that works for you and will be reaching out shortly. - Tar Heel Basement Systems"
JM M.
May 2024
Google Review
I want to give a shout out to Sebastian Stanley who was wonderful to work with. He was very professional and explained the process of the gutter system. He drew up my contract and walked me through it. I felt really positive after speaking with him. Thank you, Sebastian! I also want to give a shout out to Patrick and Sean, the hard working brothers that installed my system. These guys did not waste any time getting the job done. I was impressed on how well they worked together as a team. It was a pleasure meeting them both. I’ve had the gutters now for several weeks and it has rained a lot. Absolutely no leaking at all!! Thank you Patrick & Sean for a job well done! 👍🏻 I highly recommend Tarheel Basement to anyone that has a leaking basement problem. From my experience, they are best!!
Response from Tar Heel Basement Systems
"Hello JM! Thank you for providing this awesome rating! We appreciate you taking the time to rate your experience with us. -Tar Heel Basement Systems"
Teresa W.
Sep 2023
Gary H. and Robert H. were absolutely the best I have ever had doing work in my home. They worked like this was their home. Some people say they do but these guys didn’t have to say it. I saw it. I have a small home but they treated it like it was priceless. I needed new support system in two rooms and the work they did was exactly what I wanted. The material quality they chose was top as well. I would recommend these guys and TarHeel to anyone.
Michael S.
Apr 2023
The team was great. Very professional and informative. Ken Gerry James P and Stephen are a great team. Kept work on schedule and post work cleanup excellent. Would recommend Tarheel Basement Systems to all.
JOSEPH A.
Nov 2022
TAR HEEL BASEMENT SYSTEMS JUST FINISH MY JOB I AM VERY PLEASED WITH EVERTHING PAUL H***** MEET WITH ME AND SURVEYED THE JOB AND GIVE A QUOTE WHICH I EXCEPTED BRIAN AND JOHN WERE THE MEN THAT PUT EVERTHING IN THEY WERE ON TIME ANSWERED ALL MY QUSTIONS I COULD NOT HAVE ASK FOR A BETTER MEN TO WORK WITH THEY CLEANED EVERTHING UP AND SHOWED ME EVERTHING THEY HAD DONE A JOB WELL DONE !!
Raymond S.
Jul 2022
Malik Baker, Robert Hacker, & James Passmore were prompt, knowledgeable, and professional. They’ve done excellent work and I’d recommend Tar Heel Basement to anyone with needs or concerns.
Teresa S.
Jul 2022
Robert C. arrived on time and was very professional. He photographed his work under our house so that we could see and understand about the service he was performing.
Debi H.
Jun 2022
Orville, Gerry H & Stanley were punctual, professional & thorough. Orville did a great job of explaining each day what was done, showing me pics, & answering my questions. Would recommend these 3 for your project & recommend Jay for your consultation.
Angela A.
Jun 2022
Everything went very well that the three men that are redoing our basement have been very professional accurate and on time every day. They are finishing up the job now and we are very pleased with the work that has been done to our home we will definitely be using them again if we need anything done but at this point we feel confident That we will have no more issues. We thank you for your service and I will definitely be telling people how good of a company this is
Tiffany W.
May 2022
It went pretty smooth. J.R. and David P. Were prompt and keep me up to date on progress. They were a pleasure to work with. Also, Jeff Traub was very patient with us during the quote process and was very honest and great to work with.
John R.
Oct 2021
Great! All was well with our inspection. The person visiting was very thorough.
Response from Tar Heel Basement Systems
"Hi! Thank you for providing this stellar rating! We appreciate you taking the time to rate your experience with us. - Tar Heel Basement Systems"
Max S.
Sep 2021
Good., no problems
Response from Tar Heel Basement Systems
"Hi! Thank you for providing this stellar rating! We appreciate you taking the time to rate your experience with us. - Tar Heel Basement Systems"
Neville C.
Sep 2021
Very well. Work was performed on time, courteously, and with expertise.
Response from Tar Heel Basement Systems
"Hi! We are incredibly grateful that you took the time out of your day to leave us a 5-Star review. - Tar Heel Basement Systems"
Cobles F.
Sep 2021
As always, Tar Heel Basement system was very professional and performed above my expectations.
Response from Tar Heel Basement Systems
"Hello! Thank you for trusting us to provide your home with a solution! We are glad everything went well and we appreciate you taking the time out of your day to share the experience you had with us. - Tar Heel Basement Systems"
Kevin H.
Sep 2021
they were on time and very professional. really loved their staff too. only thing is I wish they would have went over the mechanical part ie humidifier a little more. But they did a great job.
Response from Tar Heel Basement Systems
"Hello. Thank you for taking the time to share your experience with us. We appreciate your feedback. - Tar Heel Basement Systems"
Denise A.
Sep 2021
Went very well… timely appointment and thorough work along with photos supplied since we could not crawl under the basement to see. Very professional and friendly service.
Response from Tar Heel Basement Systems
"Hi! Thank you for providing this feedback. We always love to hear from satisfied customers about their experience. - Tar Heel Basement Systems"
Elizabeth H.
Sep 2021
It went very well. Job Well Done!
Response from Tar Heel Basement Systems
"Hi! Thank you for giving us this feedback. We're glad we were able to provide you with a solution for your home. - Tar Heel Basement Systems"
Alan C.
Sep 2021
very professional
Response from Tar Heel Basement Systems
"Hi! Thank you for providing this stellar rating! We appreciate you taking the time to rate your experience with us. - Tar Heel Basement Systems"
Eric S.
Sep 2021
THBS did a great job waterproofing the basement.
Response from Tar Heel Basement Systems
"Hello! We're glad you had a great experience and appreciate your rating. - Tar Heel Basement Systems"
Steve L.
Jun 2021
went very well.
Response from Tar Heel Basement Systems
"Hello! Thank you for providing this awesome rating! We appreciate you taking the time to rate your experience with us. - Tar Heel Basement Systems"
Crandall E.
Jun 2021
Great job very efficiently done.
Response from Tar Heel Basement Systems
"Hello! Thank you for providing this awesome rating! We appreciate you taking the time to rate your experience with us. - Tar Heel Basement Systems"
Coleman N.
Jun 2021
Tar Heel was great! Professional and quick work at a reasonable price. Would definitely hire again in the future.
Response from Tar Heel Basement Systems
"Wow! We're glad our team was able to show you a stellar experience and we appreciate you taking the time to share this review. We'll be sure to share with each team member! - Tar Heel Basement Systems"
Mollie R.
Jun 2021
Everyone was friendly, professional, and took time to answer questions.
Response from Tar Heel Basement Systems
"Hi! We appreciate you taking the time to share this review. We'll be sure to share with each team member! - Tar Heel Basement Systems"
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Tar Heel Basement Systems is currently rated 4.9 overall out of 5.
Yes, Tar Heel Basement Systems offers free project estimates.
No, Tar Heel Basement Systems does not offer eco-friendly accreditations.
No, Tar Heel Basement Systems does not offer a senior discount.
No, Tar Heel Basement Systems does not offer emergency services.
Yes, Tar Heel Basement Systems offers warranties.