Tar Heel Basement Systems

Foundation Repair, Basement Waterproofing, Insulation,

About us

Established in 2003, Tar Heel Basement Systems stands as a trusted subsidiary of Groundworks, a distinguished family of companies renowned for delivering unparalleled solutions. From foundation repair, structural reinforcement, crawl space encapsulation, basement waterproofing, and concrete lifting, we provide comprehensive services tailored to meet your needs. With our coverage spanning across the state of North Carolina, we bring our local expertise closer to you. THBS proudly holds accreditation from the Better Business Bureau, a testament to our unwavering commitment to excellence. Drawing from decades of collective experience, extensive industry knowledge, and ongoing specialized training, our dedicated team is poised to safeguard your residential property against water damage, concrete sinking, and foundation instability. At THBS we are not just builders; we are guardians of your peace of mind. Contact us today for a FREE estimate!

Business highlights

21 years of trusted experience
Se Habla Español

Services we offer

Foundation Repair, Crawl Space Repair, Basement Waterproofing, Crawl Space Encapsulation, Crawl Space Jacks, Drainage Matting, Vapor Barriers, Basement Dehumidifiers, Basement & Crawl Space Mold, Foundation Wall Cracks, Sagging or Uneven Floors, Water in Basement or Crawl Space

Services we don't offer

WE DO NOT OFFER: Egress Windows, Concrete Sealing, Radon Mitigation, Basement Refinishing, Concrete Resurfacing, Building New Foundations, Exterior Drainage, Pouring Concrete, Working with Asphalt, Installing Masonry, French Drains, New Construction, Yard Drainage, Generators.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

Check

Photos of past projects

Reviews

4.9179 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
7%
3
1%
2
2%
1
3%


Rating CategoryRating out of 5
quality
4.9
value
4.4
professionalism
4.9
responsiveness
4.9
punctuality
4.9

Filter reviews by category

Showing 1-25 of 179 reviews

Teresa W.
09/2023
5.0
foundation repair
  + -1 more
Gary H. and Robert H. were absolutely the best I have ever had doing work in my home. They worked like this was their home. Some people say they do but these guys didn’t have to say it. I saw it. I have a small home but they treated it like it was priceless. I needed new support system in two rooms and the work they did was exactly what I wanted. The material quality they chose was top as well. I would recommend these guys and TarHeel to anyone.
Description of Work: Support system had rotted out under 2 rooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,200

michael S.
04/2023
5.0
basement waterproofing
  + -1 more
The team was great. Very professional and informative. Ken Gerry James P and Stephen are a great team. Kept work on schedule and post work cleanup excellent. Would recommend Tarheel Basement Systems to all.
Description of Work: Crawl space encapsulation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,300

Jean-Marc L.
11/2022
1.0
foundation repair
  + -1 more
Great scheduling setup and multiple follow-ups and confirmations prior of inspection appointment. All culminating into a no-show, no contact. 5.5 hrs drive for that. Very disappointing.
Description of Work: House jacking up

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


JOSEPH A.
11/2022
5.0
basement waterproofing
  + -1 more
TAR HEEL BASEMENT SYSTEMS JUST FINISH MY JOB I AM VERY PLEASED WITH EVERTHING PAUL H***** MEET WITH ME AND SURVEYED THE JOB AND GIVE A QUOTE WHICH I EXCEPTED BRIAN AND JOHN WERE THE MEN THAT PUT EVERTHING IN THEY WERE ON TIME ANSWERED ALL MY QUSTIONS I COULD NOT HAVE ASK FOR A BETTER MEN TO WORK WITH THEY CLEANED EVERTHING UP AND SHOWED ME EVERTHING THEY HAD DONE A JOB WELL DONE !!
Description of Work: ENCAPSULATION OF CRAW SPACE 16

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$16,000

Raymond S.
07/2022
5.0
insulation
  + -1 more
Malik Baker, Robert Hacker, & James Passmore were prompt, knowledgeable, and professional. They’ve done excellent work and I’d recommend Tar Heel Basement to anyone with needs or concerns.
Description of Work: Waterproof Leaky Basement.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Teresa S.
07/2022
5.0
insulation
  + -1 more
Robert C. arrived on time and was very professional. He photographed his work under our house so that we could see and understand about the service he was performing.
Description of Work: Annual service

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Debi H.
06/2022
5.0
insulation, basement waterproofing
  + 0 more
Orville, Gerry H & Stanley were punctual, professional & thorough. Orville did a great job of explaining each day what was done, showing me pics, & answering my questions. Would recommend these 3 for your project & recommend Jay for your consultation.
Description of Work: Encapsulation of crawl spacr

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Angela A.
06/2022
5.0
basement waterproofing, wells
  + 0 more
Everything went very well that the three men that are redoing our basement have been very professional accurate and on time every day. They are finishing up the job now and we are very pleased with the work that has been done to our home we will definitely be using them again if we need anything done but at this point we feel confident That we will have no more issues. We thank you for your service and I will definitely be telling people how good of a company this is
Description of Work: We had our whole basement done in waterproofing! Pumps a ditch was applied’ also a new basement door made out of the Materials that have the stuff in it too keep it from molding and bugs out.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Tiffany W.
05/2022
5.0
insulation, foundation repair
  + 0 more
It went pretty smooth. J.R. and David P. Were prompt and keep me up to date on progress. They were a pleasure to work with. Also, Jeff Traub was very patient with us during the quote process and was very honest and great to work with.
Description of Work: 7 Intellijacks installed to fix support beams and floor joist sagging and cracks

Rating CategoryRating out of 5
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

Sunny F.
02/2022
5.0
insulation, basement waterproofing
  + 0 more
Jay Yount came to inspect the storage room. Jay was very professional, knowledgeable and friendly. He provided suggestion for best options to fix the issue for good.
Description of Work: Storage room rotted plywood repair or waterproof wall

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Tar Heel Basement Systems
Hi! Thank you for providing this feedback. We always love to hear from satisfied customers about their experience. - Tar Heel Basement Systems

Cobles F.
09/2021
5.0
insulation
  + -1 more
As always, Tar Heel Basement system was very professional and performed above my expectations.
Description of Work: N/A

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Tar Heel Basement Systems
Hello! Thank you for trusting us to provide your home with a solution! We are glad everything went well and we appreciate you taking the time out of your day to share the experience you had with us. - Tar Heel Basement Systems

Kevin H.
09/2021
5.0
insulation
  + -1 more
they were on time and very professional. really loved their staff too. only thing is I wish they would have went over the mechanical part ie humidifier a little more. But they did a great job.
Description of Work: N/A

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$9,200

Response from Tar Heel Basement Systems
Hello. Thank you for taking the time to share your experience with us. We appreciate your feedback. - Tar Heel Basement Systems

John R.
09/2021
5.0
insulation, basement waterproofing, home warranty companies
  + 1 more
Great! All was well with our inspection. The person visiting was very thorough.
Description of Work: None It was just an inspection
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Tar Heel Basement Systems
Hi! Thank you for providing this stellar rating! We appreciate you taking the time to rate your experience with us. - Tar Heel Basement Systems

Denise A.
09/2021
5.0
insulation, basement waterproofing
  + 0 more
Went very well… timely appointment and thorough work along with photos supplied since we could not crawl under the basement to see. Very professional and friendly service.
Description of Work: N/A

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Response from Tar Heel Basement Systems
Hi! Thank you for providing this feedback. We always love to hear from satisfied customers about their experience. - Tar Heel Basement Systems

Neville C.
09/2021
5.0
insulation, basement waterproofing
  + 0 more
Very well. Work was performed on time, courteously, and with expertise.
Description of Work: New dehumidifiers

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,800

Response from Tar Heel Basement Systems
Hi! We are incredibly grateful that you took the time out of your day to leave us a 5-Star review. - Tar Heel Basement Systems

Eric S.
09/2021
5.0
insulation, basement waterproofing
  + 0 more
THBS did a great job waterproofing the basement.
Description of Work: N/A
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Tar Heel Basement Systems
Hello! We're glad you had a great experience and appreciate your rating. - Tar Heel Basement Systems

Walter K.
09/2021
5.0
insulation, mudjacking
  + 0 more
Called before, showed up on schedule, courteous and very professional, walked me through the process and explained the how's and why's. Refreshing and amazing how knowledgeable and professional the crew was.
Description of Work: N/A

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Tar Heel Basement Systems
Thank you for this stellar review! We're glad our team was able to show you a 5-star experience and we'll be sure to share with the team. - Tar Heel Basement Systems

Pamela B.
08/2021
1.0
basement waterproofing
  + -1 more
They did a piece of my basement and they already make a mess. This guy is not responding to all my messages and calls. at first they went to fix but after that they didn't went again to fix everything. That's the reason why I needed to hire another company.
Description of Work: Basement Waterproofing
Rating CategoryRating out of 5

Response from Tar Heel Basement Systems
Hello. We are sorry that you did not have a good experience with us. We tried to look up your information in our system but were unable to find your customer file. If you would like to provide details about your experience and contact information, please reach out to feedback@groundworks.co and we will immediately investigate any issues that occurred. - Tar Heel Basement Systems

Durwood P.
06/2021
5.0
basement waterproofing
  + -1 more
Excellent work and installation. In fact, my neighbor required the same service couple of weeks later. After seeing the results in my basement, he decided to use the services of Tar Heel Basement Systems. For Rea!!!
Description of Work: N/Abasement was wet. Sump pump was installed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

Response from Tar Heel Basement Systems
Thank you for this stellar review! We're glad our team was able to show you a 5-star experience and we'll be sure to share with the team. - Tar Heel Basement Systems

Jim G.
06/2021
5.0
insulation, basement waterproofing
  + 0 more
Great! Work was done on time, professionally and as promised.
Description of Work: N/Basement waterproffing
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Tar Heel Basement Systems
Hi! Thank you for providing this stellar rating! We appreciate you taking the time to rate your experience with us. - Tar Heel Basement Systems

Mollie R.
06/2021
5.0
insulation, basement waterproofing, wells
  + 1 more
Everyone was friendly, professional, and took time to answer questions.
Description of Work: Crawl space encapsulation, double sump pump installation, dehumidifier installation, some repair work on beams under the house
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Tar Heel Basement Systems
Hi! We appreciate you taking the time to share this review. We'll be sure to share with each team member! - Tar Heel Basement Systems

Helen F.
06/2021
4.0
insulation, basement waterproofing
  + 0 more
Crew was professional, knowledgeable and considerate. The job was difficult, but they worked extremely hard and still wore a smile.
Description of Work: water/moisture in basement

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Tar Heel Basement Systems
Hi, thanks for leaving us such a great review. Our dedicated staff will be pleased to learn of your kind words! - Tar Heel Basement Systems

Coleman N.
06/2021
5.0
basement waterproofing
  + -1 more
Tar Heel was great! Professional and quick work at a reasonable price. Would definitely hire again in the future.
Description of Work: Basement Water Mitigation

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,000

Response from Tar Heel Basement Systems
Wow! We're glad our team was able to show you a stellar experience and we appreciate you taking the time to share this review. We'll be sure to share with each team member! - Tar Heel Basement Systems

Eunice A.
02/2021
5.0
insulation
  + -1 more
It went great, they did an excellent job. Highly recommend their service.
Description of Work: Basement Waterproofing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Tar Heel Basement Systems
Hello! We're glad you had a great experience and appreciate your rating. - Tar Heel Basement Systems

Newt N.
02/2021
5.0
basement waterproofing
  + -1 more
Excellent Job. Very professional from first visit to completion.
Description of Work: Basement Waterproofing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Tar Heel Basement Systems
Hello! Thank for your positive words, we really appreciate the time you took to write such a great review. - Tar Heel Basement Systems


Service hours

Sunday:
10:00 AM - 11:00 PM
Monday:
8:00 AM - 11:00 PM
Tuesday:
8:00 AM - 11:00 PM
Wednesday:
8:00 AM - 11:00 PM
Thursday:
8:00 AM - 11:00 PM
Friday:
8:00 AM - 11:00 PM
Saturday:
8:00 AM - 11:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
79336
Trade License Locale
NC
Trade License Authority
North Carolina Licensing Board for General Contractors
Trade License Expiration
12/31/2024

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Foundation Repair,
Basement Waterproofing,
Insulation,
Wells and Pumps,
Concrete Leveling,
Basement Remodeling,
Home Warranties,
Chimney Repair,
Structural Engineering,
Water & Smoke Damage

FAQ

Tar Heel Basement Systems is currently rated 4.9 overall out of 5.

Sunday: 10:00 AM - 11:00 PM

Monday: 8:00 AM - 11:00 PM

Tuesday: 8:00 AM - 11:00 PM

Wednesday: 8:00 AM - 11:00 PM

Thursday: 8:00 AM - 11:00 PM

Friday: 8:00 AM - 11:00 PM

Saturday: 8:00 AM - 11:00 PM

Tar Heel Basement Systems accepts the following forms of payment: Check
Yes, Tar Heel Basement Systems offers free project estimates.
Yes, Tar Heel Basement Systems offers eco-friendly accreditations.
No, Tar Heel Basement Systems does not offer a senior discount.
No, Tar Heel Basement Systems does not offer emergency services.
Yes, Tar Heel Basement Systems offers warranties.
Tar Heel Basement Systems offers the following services: Foundation Repair, Crawl Space Repair, Basement Waterproofing, Crawl Space Encapsulation, Crawl Space Jacks, Drainage Matting, Vapor Barriers, Basement Dehumidifiers, Basement & Crawl Space Mold, Foundation Wall Cracks, Sagging or Uneven Floors, Water in Basement or Crawl Space
WE DO NOT OFFER: Egress Windows, Concrete Sealing, Radon Mitigation, Basement Refinishing, Concrete Resurfacing, Building New Foundations, Exterior Drainage, Pouring Concrete, Working with Asphalt, Installing Masonry, French Drains, New Construction, Yard Drainage, Generators.

Service hours

Sunday:
10:00 AM - 11:00 PM
Monday:
8:00 AM - 11:00 PM
Tuesday:
8:00 AM - 11:00 PM
Wednesday:
8:00 AM - 11:00 PM
Thursday:
8:00 AM - 11:00 PM
Friday:
8:00 AM - 11:00 PM
Saturday:
8:00 AM - 11:00 PM