Tar Heel Basement Systems

From start to finish, everything went great. Jay was thorough and answered ALL of our questions. He even reviewed the competition's proposal! The communication was fantastic every step of the way. The installation was a complicated one being that we have a 100+ year old farmhouse. Tyrese and Stephen had quite the challenge! They did a phenomenal job and really went above and beyond. They worked so hard and did an excellent job of explaining things. Five stars all day

Jay Yount was great salesperson and Ceritified Field Inspector. Foreman David P and crew mates Ernesto "Nestor" and James C were knowledgeable and efficient, arrived on time and got the job done in two days. Results of the floor stabilization were communicated to me clearly before, during and after the work was performed. All my expectations were at least met. Would definitely recommend Tar Heel to friends and family.

This was a good company for a long time. I purchased a dry zone system from them for my crawl space and the installation was very well done. However, since they were purchased by Groundworks, their processes have declined in effectiveness. I recently had a maintenance visit for my system, during which a simple electrical problem was identified. The tech was not qualified to fully diagnose or fix the problem, and it has been a month without any progress or response from their service or production departments. I've had to call four times, spending 15-30 minutes on the phone each time, and still don't have an appointment for the repair to be completed. It's a shame to see a good company fall this far.

Gary H. and Robert H. were absolutely the best I have ever had doing work in my home. They worked like this was their home. Some people say they do but these guys didn’t have to say it. I saw it. I have a small home but they treated it like it was priceless. I needed new support system in two rooms and the work they did was exactly what I wanted. The material quality they chose was top as well. I would recommend these guys and TarHeel to anyone.

The team was great. Very professional and informative. Ken Gerry James P and Stephen are a great team. Kept work on schedule and post work cleanup excellent. Would recommend Tarheel Basement Systems to all.

Great scheduling setup and multiple follow-ups and confirmations prior of inspection appointment. All culminating into a no-show, no contact. 5.5 hrs drive for that. Very disappointing.

TAR HEEL BASEMENT SYSTEMS JUST FINISH MY JOB I AM VERY PLEASED WITH EVERTHING PAUL H***** MEET WITH ME AND SURVEYED THE JOB AND GIVE A QUOTE WHICH I EXCEPTED BRIAN AND JOHN WERE THE MEN THAT PUT EVERTHING IN THEY WERE ON TIME ANSWERED ALL MY QUSTIONS I COULD NOT HAVE ASK FOR A BETTER MEN TO WORK WITH THEY CLEANED EVERTHING UP AND SHOWED ME EVERTHING THEY HAD DONE A JOB WELL DONE !!

Malik Baker, Robert Hacker, & James Passmore were prompt, knowledgeable, and professional. They’ve done excellent work and I’d recommend Tar Heel Basement to anyone with needs or concerns.

Robert C. arrived on time and was very professional. He photographed his work under our house so that we could see and understand about the service he was performing.

Orville, Gerry H & Stanley were punctual, professional & thorough. Orville did a great job of explaining each day what was done, showing me pics, & answering my questions. Would recommend these 3 for your project & recommend Jay for your consultation.

Everything went very well that the three men that are redoing our basement have been very professional accurate and on time every day. They are finishing up the job now and we are very pleased with the work that has been done to our home we will definitely be using them again if we need anything done but at this point we feel confident That we will have no more issues. We thank you for your service and I will definitely be telling people how good of a company this is

It went pretty smooth. J.R. and David P. Were prompt and keep me up to date on progress. They were a pleasure to work with. Also, Jeff Traub was very patient with us during the quote process and was very honest and great to work with.

Jay Yount came to inspect the storage room. Jay was very professional, knowledgeable and friendly. He provided suggestion for best options to fix the issue for good.

Very well. Work was performed on time, courteously, and with expertise.

Went very well… timely appointment and thorough work along with photos supplied since we could not crawl under the basement to see. Very professional and friendly service.

THBS did a great job waterproofing the basement.

As always, Tar Heel Basement system was very professional and performed above my expectations.

they were on time and very professional. really loved their staff too. only thing is I wish they would have went over the mechanical part ie humidifier a little more. But they did a great job.

Called before, showed up on schedule, courteous and very professional, walked me through the process and explained the how's and why's. Refreshing and amazing how knowledgeable and professional the crew was.

Great! All was well with our inspection. The person visiting was very thorough.

They did a piece of my basement and they already make a mess. This guy is not responding to all my messages and calls. at first they went to fix but after that they didn't went again to fix everything. That's the reason why I needed to hire another company.

Everyone was friendly, professional, and took time to answer questions.

Great! Work was done on time, professionally and as promised.

Tar Heel was great! Professional and quick work at a reasonable price. Would definitely hire again in the future.

Crew was professional, knowledgeable and considerate. The job was difficult, but they worked extremely hard and still wore a smile.