Founded 2003 • With Angi since July 2012
Angi Certified
2022 Super Service Award
Read reviews by category
11/20/2022
Jean-Marc L.
Great scheduling setup and multiple follow-ups and confirmations prior of inspection appointment. All culminating into a no-show, no contact. 5.5 hrs drive for that. Very disappointing.
Description of Work
House jacking up
Category foundation repair
11/10/2022
JOSEPH A.
TAR HEEL BASEMENT SYSTEMS JUST FINISH MY JOB I AM VERY PLEASED WITH EVERTHING PAUL H***** MEET WITH ME AND SURVEYED THE JOB AND GIVE A QUOTE WHICH I EXCEPTED BRIAN AND JOHN WERE THE MEN THAT PUT EVERTHING IN THEY WERE ON TIME ANSWERED ALL MY QUSTIONS I COULD NOT HAVE ASK FOR A BETTER MEN TO WORK WITH THEY CLEANED EVERTHING UP AND SHOWED ME EVERTHING THEY HAD DONE A JOB WELL DONE !!
Description of Work
ENCAPSULATION OF CRAW SPACE 16
Category basement waterproofing
Cost $16,000
Services Performed? Yes
Hire Again? Yes
07/28/2022
Raymond S.
Malik Baker, Robert Hacker, & James Passmore were prompt, knowledgeable, and professional. They’ve done excellent work and I’d recommend Tar Heel Basement to anyone with needs or concerns.
Description of Work
Waterproof Leaky Basement.
Category insulation
Services Performed? Yes
Hire Again? Yes
Work Completed On 07/28/2022
07/18/2022
teresa S.
Robert C. arrived on time and was very professional. He photographed his work under our house so that we could see and understand about the service he was performing.
Description of Work
Annual service
Category insulation
Services Performed? Yes
Hire Again? Yes
Work Completed On 07/18/2022
06/23/2022
Debi H.
Orville, Gerry H & Stanley were punctual, professional & thorough. Orville did a great job of explaining each day what was done, showing me pics, & answering my questions. Would recommend these 3 for your project & recommend Jay for your consultation.
Description of Work
Encapsulation of crawl spacr
Category insulation, basement waterproofing
Services Performed? Yes
Hire Again? Yes
Work Completed On 06/23/2022
06/09/2022
Angela A.
Everything went very well that the three men that are redoing our basement have been very professional accurate and on time every day. They are finishing up the job now and we are very pleased with the work that has been done to our home we will definitely be using them again if we need anything done but at this point we feel confident That we will have no more issues. We thank you for your service and I will definitely be telling people how good of a company this is
Description of Work
We had our whole basement done in waterproofing! Pumps a ditch was applied’ also a new basement door made out of the Materials that have the stuff in it too keep it from molding and bugs out.
Category basement waterproofing, wells
Services Performed? Yes
Hire Again? Yes
Work Completed On 06/09/2022
05/26/2022
Tiffany W.
It went pretty smooth. J.R. and David P. Were prompt and keep me up to date on progress. They were a pleasure to work with. Also, Jeff Traub was very patient with us during the quote process and was very honest and great to work with.
Description of Work
7 Intellijacks installed to fix support beams and floor joist sagging and cracks
Category insulation, foundation repair
Cost $7,000
Services Performed? Yes
Hire Again? Yes
Work Completed On 05/25/2022
02/11/2022
Sunny F.
Jay Yount came to inspect the storage room. Jay was very professional, knowledgeable and friendly. He provided suggestion for best options to fix the issue for good.
Description of Work
Storage room rotted plywood repair or waterproof wall
Category insulation, basement waterproofing
Hire Again? Yes
Work Completed On 02/10/2022
Service Provider Response
Hi! Thank you for providing this feedback. We always love to hear from satisfied customers about their experience. - Tar Heel Basement Systems09/21/2021
Eric S.
THBS did a great job waterproofing the basement.
Description of Work
N/A
Category insulation, basement waterproofing
Services Performed? Yes
Hire Again? Yes
Work Completed On 09/21/2021
Service Provider Response
Hello! We're glad you had a great experience and appreciate your rating. - Tar Heel Basement Systems09/21/2021
Denise A.
Went very well… timely appointment and thorough work along with photos supplied since we could not crawl under the basement to see. Very professional and friendly service.
Description of Work
N/A
Category insulation, radon testing, water damage restoration, basement waterproofing
Cost $600
Services Performed? Yes
Hire Again? Yes
Work Completed On 09/21/2021
Service Provider Response
Hi! Thank you for providing this feedback. We always love to hear from satisfied customers about their experience. - Tar Heel Basement Systems09/21/2021
John R.
Great! All was well with our inspection. The person visiting was very thorough.
Description of Work
None It was just an inspection
Category insulation, basement waterproofing, home warranty companies
Services Performed? Yes
Hire Again? Yes
Work Completed On 10/06/2021
Service Provider Response
Hi! Thank you for providing this stellar rating! We appreciate you taking the time to rate your experience with us. - Tar Heel Basement Systems09/21/2021
Walter K.
Called before, showed up on schedule, courteous and very professional, walked me through the process and explained the how's and why's. Refreshing and amazing how knowledgeable and professional the crew was.
Description of Work
N/A
Category insulation, mudjacking
Hire Again? Yes
Work Completed On 09/21/2021
Service Provider Response
Thank you for this stellar review! We're glad our team was able to show you a 5-star experience and we'll be sure to share with the team. - Tar Heel Basement Systems09/21/2021
Cobles F.
As always, Tar Heel Basement system was very professional and performed above my expectations.
Description of Work
N/A
Category insulation
Services Performed? Yes
Hire Again? Yes
Work Completed On 09/21/2021
Service Provider Response
Hello! Thank you for trusting us to provide your home with a solution! We are glad everything went well and we appreciate you taking the time out of your day to share the experience you had with us. - Tar Heel Basement Systems09/21/2021
Kevin H.
they were on time and very professional. really loved their staff too. only thing is I wish they would have went over the mechanical part ie humidifier a little more. But they did a great job.
Description of Work
N/A
Category insulation
Cost $9,200
Services Performed? Yes
Hire Again? Yes
Work Completed On 09/07/2021
Service Provider Response
Hello. Thank you for taking the time to share your experience with us. We appreciate your feedback. - Tar Heel Basement Systems09/21/2021
Neville C.
Very well. Work was performed on time, courteously, and with expertise.
Description of Work
New dehumidifiers
Category insulation, basement waterproofing
Cost $3,800
Services Performed? Yes
Hire Again? Yes
Work Completed On 08/10/2021
Service Provider Response
Hi! We are incredibly grateful that you took the time out of your day to leave us a 5-Star review. - Tar Heel Basement Systems08/18/2021
Pamela B.
They did a piece of my basement and they already make a mess. This guy is not responding to all my messages and calls. at first they went to fix but after that they didn't went again to fix everything. That's the reason why I needed to hire another company.
Description of Work
Basement Waterproofing
Category basement waterproofing
Work Completed On 08/18/2021
Service Provider Response
Hello. We are sorry that you did not have a good experience with us. We tried to look up your information in our system but were unable to find your customer file. If you would like to provide details about your experience and contact information, please reach out to feedback@groundworks.co and we will immediately investigate any issues that occurred. - Tar Heel Basement Systems06/08/2021
Mollie R.
Everyone was friendly, professional, and took time to answer questions.
Description of Work
Crawl space encapsulation, double sump pump installation, dehumidifier installation, some repair work on beams under the house
Category insulation, basement waterproofing, wells
Services Performed? Yes
Hire Again? Yes
Work Completed On 06/08/2021
Service Provider Response
Hi! We appreciate you taking the time to share this review. We'll be sure to share with each team member! - Tar Heel Basement Systems06/08/2021
Coleman N.
Tar Heel was great! Professional and quick work at a reasonable price. Would definitely hire again in the future.
Description of Work
Basement Water Mitigation
Category basement waterproofing
Cost $8,000
Services Performed? Yes
Hire Again? Yes
Work Completed On 05/10/2021
Service Provider Response
Wow! We're glad our team was able to show you a stellar experience and we appreciate you taking the time to share this review. We'll be sure to share with each team member! - Tar Heel Basement Systems06/08/2021
Jim G.
Great! Work was done on time, professionally and as promised.
Description of Work
N/Basement waterproffing
Category insulation, basement waterproofing
Services Performed? Yes
Hire Again? Yes
Work Completed On 06/08/2021
Service Provider Response
Hi! Thank you for providing this stellar rating! We appreciate you taking the time to rate your experience with us. - Tar Heel Basement Systems06/08/2021
Durwood P.
Excellent work and installation. In fact, my neighbor required the same service couple of weeks later. After seeing the results in my basement, he decided to use the services of Tar Heel Basement Systems. For Rea!!!
Description of Work
N/Abasement was wet. Sump pump was installed.
Category basement waterproofing
Cost $7,000
Services Performed? Yes
Hire Again? Yes
Work Completed On 06/08/2021
Service Provider Response
Thank you for this stellar review! We're glad our team was able to show you a 5-star experience and we'll be sure to share with the team. - Tar Heel Basement Systems06/08/2021
Helen F.
Crew was professional, knowledgeable and considerate. The job was difficult, but they worked extremely hard and still wore a smile.
Description of Work
water/moisture in basement
Category insulation, basement waterproofing
Services Performed? Yes
Hire Again? Yes
Work Completed On 06/08/2021
Service Provider Response
Hi, thanks for leaving us such a great review. Our dedicated staff will be pleased to learn of your kind words! - Tar Heel Basement Systems02/24/2021
Charlene M.
Wonderful I have a dry basement. Great company, know what there doing , Great staff even office people very helpful.
Description of Work
Basement Waterproofing putting in sump pumps, wrapped brick walls.
Category insulation, basement waterproofing