Founded 1929 • With Angi since March 2011
Beginning in 1929, our Quality Oil Company believes in delivering quality service. From Virginia to Florida, our Company believes in keeping our customers a priority. We hope we make you feel at home by serving your heating and cooling needs, providing you a place to stay at one of our hotels, and welcoming you into one of our convenient stores. Additional DBA - Quality Oil Investments LLC. Award winning.
Business Highlights
Emergency Services OfferedVerified Reviews
Showing 1-25 of 73 reviews
Syveria H.
07/26/2017
Melanie B.
05/11/2017
They installed a new propane tank and line to a gas fireplace insert and even took the time to show me how to use the insert since it was new to me. They also cost the least out of all of the companies that gave me quotes.
Description of Work
Propane installation
Category
plumbing, fireplaces, propane sales
Jill C.
03/27/2017
Jane T.
11/28/2016
Richard B.
01/19/2015
The technician (Smoke) arrived early for the appointment. He was outgoing and friendly, and discussed the fireplace with us as he performed the service. After removing all the ceramic logs, he used compressed air to blow the burners clean then tested the lighting and burning of the burners. He then reset the logs, explaining the need to place them in a specific pattern to avoid off-gassing which would set off the smoke detectors. He then tested the fireplace by letting it burn for 15 minutes.
Description of Work
Cleaned, adjusted, and tested our ventless fireplace.
Category
heating & air conditioning/hvac
Christine B.
01/09/2015
Jay and Billy were terrific to work with. They were always on time, very professional and very personable. They went above and beyond in their service. They even placed the screen back on the fireplace once the installation was completed (and they included them looking for 2 bolts to attach the insert as I had misplaced the old ones!). I cannot say enough good things about them or Quality Oil. They are a top notch company.
Description of Work
They installed a new set of gas logs (included digging a hole to run the gas line to the fireplace, setting the tank, and returning after the inspection to complete the installation.
Category
heating & air conditioning/hvac, fireplaces, gas logs
Debora H.
07/07/2014
Response was prompt and price competitive. Delivery is always prompt and on schedule as they indicate. Some time ago, the delivery man poured excess oil on our driveway. We saw him and asked him not to. He said he had nowhere else to put it. We complained to the company and they offered to dig it up. That solution would not work since the spot was on moss-covered gravel. So we declined the offer. The spot still has not fully recovered. Other spills in the past make me wonder how conscientious they are about pollution. We now order by specific quantities to avoid spills from overfilling.
Description of Work
Provided home heating oil
Category
heating & air conditioning/hvac, heating oil companies
Lynn T.
07/07/2014
Jane C.
06/24/2014
Donna O.
06/24/2014
There's no cost for them to come out. The cost is just the price of the gas. They come out once a year and fill it up. I never had to call them to do it. They had it on the schedule to come out and fill it up and send the bill.
Description of Work
They just bring our gas. They keep the tank full.
Category
propane sales
BOBBY W.
06/23/2014
They are excellent. They give me a time that they will be there and they are usually there. If not, they call. I like the way they work. They were real good when they serviced my heating unit. Their prices are about average.
Description of Work
Quality Oil has been my oil provider for 30 years. They also did heating service on my unit a couple of times over the years. They last filled up the fuel oil.
Category
heating & air conditioning/hvac, heating oil companies
Brent J.
06/23/2014
William H.
06/18/2014
Tamara M.
02/26/2014
The new logs work much better than the old ones that had given off an odor. The new porcelain logs are a dream and look much better. I'd gladly recommend Quality Oil to anyone considering new gas logs. QO was quick to respond to my calls.
Description of Work
After the initial service call about my gas logs not staying lit and a subsequent part replacement, it was determined there was a more serious problem involved. I purchased new logs and was given credit for the replaced component.
Category
gas logs
Lorrie A.
10/02/2013
Jay was on time, was clean and put booties over his shoes before entering the house. He was very pleasant and went right to work, knowing just what to do He took off the fireplace glass door, showing me how to do it, then serviced the unit and turned on the pilot light. He then spent several minutes cleaning the glass front untill it looked good. I asked him about remote starters and he discussed knowledgeably what my options are. I decided to wait to have one installed later, if at all. He told me his company also serviced gas barbeques. When I mentioned mine did not work correctly, he looked at his watch and said he had a few more minutes he'd just take a look. With in a few minutes he had it working as well as identifing a broken ignighter. I was impressed with Jay's helpfulness and professionalism. The office staff scheduling was also helpful and professional.
Description of Work
Serviced and cleaned and checked for safety the fireplace and gas logs. Serviced the propane gas grill.
Category
fireplaces, gas logs, propane sales
Marie C.
08/05/2013
andVery well after communicating with "the right person." in the office. It was a delivery situation which was taken care of with only one telephone call. I did need to call a service person concerning the gas logs and found him to be very professional, was able to evaluate the problem and give me advice on the telephone how to correct the problem. He ask that I please not hesitate to contact him or another Service Representative if the problem wasn't resolved. After following his instructions I did not have the problem to re-occure for the remainder of the winter months. I am a senior, living alone much of the time and it is good to know there are companies that have employees who not only know their job, but also know how to interact with customers. I am very pleased with my first winter with Quality Oil Company. Marie
Description of Work
Oil and Propane for heating
Category
heating & air conditioning/hvac, propane sales, heating oil companies
Joyce W.
05/19/2013
SANDRA J.
04/10/2013
We have used them for a number of years. We have never had any problems with them. We deal with them three times a year. They always do a great job and we will continue to use them.
Description of Work
They deliver heating oil for us and they also installed a new oil tank last year.
Category
heating & air conditioning/hvac, heating oil companies
Janice M.
04/10/2013
Hilary S.
04/10/2013
William A.
04/10/2013
David H.
04/08/2013
Since 1956, the fuel oil tank has never had to be replaced, the furnace has been replaced once (an upgrade) and the duct work has never needed any repairs.
Description of Work
My parents were long term customers for fuel oil and heating services since 1956. They've always been satisfied with their work. Quality Oil installed a large in ground fuel oil tank, furnace and metal duct work. I haven't listed a dollar amount because this was over an extended period of time.
Category
heating & air conditioning/hvac
BOBBY W.
04/08/2013
HENRY M.
04/08/2013
Bonny M.
04/08/2013
They are very good. They are very responsive and do great work. We highly recommend them.
Description of Work
They replaced our furnace for us and maintain the system for us. They also deliver our heating oil. We have used them for years.
Category
heating & air conditioning/hvac, heating oil companies
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Other Information
Services Offered
Heating and Air Conditioning, Heating Oil, Gas Logs,
Propane Sales Services,
Fireplaces, Plumbing, Water HeatersServices Not Offered
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Licensing
Insured
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