PF Plumbing

Work was done in 1.5 hours. I was charged $875 for work that could have been done for $200 tops.

Paid $310 to clean/open the sewer line. The line was still clogged. Wanted an additional $484 to jet the line open. I declined and hired another company to clean/open the line for $290. Line was cleaned and functional.

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PF supplied two estimates: 1) repair existing faucet (~ $200), 2) replace with new faucet (about twice as much). I signed agreement to pay for repair. PF attempted to repair, and damaged the water pipe. As this meant more work to repair, in addition to a new faucet the cost was now almost $1000. I had no choice but to pay, as the water supply for the house had to be turned off. PF said they gave me a deal, as the only fixture they had in the truck that would work was a high quality fixture which they discounted. Photo is the original shower fixture. PF should have brought up this possibility, along with a cost estimate prior to any work being done. I would expect them, as experienced plumbers, to understand this possibility. Instead, they left me feeling I was played as a sucker.

They were really nice to me, which meant a lot.

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The technician arrived with all the necessary equiptment, cleared the line and obtained video footage of the problem. The following week, a second technician arrived to determine the cause of the initial blockage so that the problem would not reoccur. He discovered that our clean out line (at the edge of the city sewer line) was never placed. He mapped it out for us at no cost and suggested we call the city to repair the line. They did, no extra cost. That technician saved us thousands of dolars with his suggestion. We will call them again for any plumbing needs.

Very well.  They completed excellent work.

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I found the guys to be courteous, knowledgeable, caring and quite fun to talk with. Service was expensive, but there was a lot that had to be done and I felt like their work was totally worth the money.  Would recommend. Be aware that plumbing work often necessitates cutting into drywall and that plumbers are not responsible for fixing those cut-outs. That said, the guys did a great job of cleaning up after themselves. Especially with respect to the clogged drainage pipe in the garage. I got the sense that it looked pretty bad in the middle of the process but I couldn't tell by the time I arrived home.

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From first contact, PF Plumbing was willing to help me out of a bind. They worked with my scheduled and were very responsive. Price was right in line with other quotes.

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They responded in 3 days. It was one of those things, you call them on a Friday and Monday's are tough on a business because they have a lot of calls that are emergency type calls that they try to handle. And my particular situation, I was able to turn off the water and it wasn't the only toilet in the home so you could make do. They were able to come out and fix two specific problems that we had and everything worked out well.

They arrived promptly, resolved the issue, and were very professional.

Arrived on time, Was able to free stuck water supply connection. Connected a water supply for new washer. Had to wait over the weekend (no weekend appointments except emergencies). Would use again....
Note...
Workers from store where I bought washer were afraid to apply force. I too was afraid of harming plumbing.

The experience was super. From the people who put my water heater in to all, they were all super.

unknown

Could not have been more pleased. Totally satisfied. On time, professional in appearance, courteous, patient with questions. A bit more expensive, but what is the cost of peace of mind that the work is done the right the first time? Will definitely use PF Plumbing in the future.

Went well but had some difficulty passing the inspection. They did come back and made the necessary adjustments.