About us
HOME DEPOT, THE
Services we offer
BATHTUB AND SHOWER LINERS, CABINET REFACING, CARPET, COUNTERTOPS, HOME ORGANIZATION, DOORS, ELECTRICAL, GARAGE FLOOR COATING, HEATING AND COOLING, INTERIOR SHUTTERS, LAMINATE, TILE, WOOD AND VINYL FLOORING, WATER HEATERS AND SOFTENERS, WINDOW TREATMENTS, GARAGE DOORS, DECKS, ROOFING, PAINTING, SHEDS, SIDING, SUNROOMS, AND WINDOWS.
Number of Stars | Image of Distribution | Number of Ratings |
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42% | ||
42% | ||
0% | ||
0% | ||
17% |
Filter reviews by service
The installer was terrible. I have one floor cabinet that is not attached to the wall. When it first came off the wall, my granite had just been installed. The installer was leaning his hand on top of the cabinet and the whole cabinet, granite top and all, toppled over. It did not fall all the way to the floor, the granite guy caught it, but could not stay in place. I called Home Depot and it took two days to reach someone who could help. The manager didn't believe me, actually said, "If it were true..." After that, things went downhill. Several days later they had the guy out to repair the cabinet but it didn't work. It disconnected again fairly soon after his so-called repair. It stays in place, I think, due to the glue holding the granite to the wall. At least, it stays mostly put but does twist back and forth under the granite. You can see how it shifts by looking to the side and seeing part of the cabinet not meant to be exposed, the particle board. Looking at the cabinet from the front highlights just how crooked it is, too.
I haven't bothered calling back; it is obvious to me that they cannot be trusted to do the work properly and more importantly, to care that the work is done properly. And I am stuck with cabinets that can't be trusted as safe and secure.
Several of the cabinet doors have never been straight. Drives me crazy to see my cabinet doors crooked. Last time I asked, I was told the doors all do that over time, ignoring the fact that my request had come several times.
I truly regret using Home Depot for my cabinets. Ultimately, the cabinets cost me a fortune, and my once in a lifetime chance to have the kitchen of my dreams died. Dramatic? Perhaps, but true nonetheless.
If you want quality, you cannot trust Home Depot to deliver it unless you have far greater sums of money than I spent. Perhaps not even then.
***Date of service is approximate.
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