Find top-rated Pros in your area
Enter a zip code and get matched to businesses near you.
Blaze Air, Inc
Electrical Baseboard or Wall Heater - Repair, Central A/C - Install, Central A/C - Service or Repair,
About us
Since 1979, Blaze Air, Inc has been serving the Winston Salem, NC in all it heating and cooling needs. We can meet all your needs to make your home more comfortable while providing incredible energy savings. We are a family owned and operated company ready to serve you from the moment you call us, to the moment our technicians leave your home. So, call us now to schedule an appointment!
Business highlights
Emergency services offered
46 years of experience
Services we offer
AC Filter Replacements, AC Installation and Replacement, AC Repair and Maintenance, Air Filtration Systems, Air Handler Services, Boiler Installation & Repair, Dehumidifiers, Ductless Mini Split AC Systems, Evaporator Coil Services, Furnace Installation and Replacement, Furnace Repair and Maintenance, Geothermal Heating, Heat Pump Services, Heater Installation and Replacement, Heater Repair and Maintenance, Humidifiers, UV Air Sanitizers
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.569 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 81% | ||
| 6% | ||
| 3% | ||
| 1% | ||
| 9% |
Showing 1-25 of 69 reviews
Caroline S.
Jun 2025
I would highly avoid this company. After purchasing a membership ~2 years ago, which includes a yearly plumbing, HVAC, and electrical inspection and "jump the line" prioritization when making a house call, we have had to jump through HOOPS to get any appointment scheduled and fulfilled. Most recently, our yearly plumbing inspection was cancelled same-day and rescheduled 3 different times, with the latest scheduled appointment accompanied with no-showing during the scheduled block of time, no call to reschedule, etc. I had to call the company myself to ask where they were and then was told "we got busy with other calls so can't make it today". We recently had a plumbing issue so called to get a tech out to take a look. Was told "we'll call you back with an ETA" and never did. It took me 3 times of reaching out (with each call ending with "we'll call you back with an ETA") to realize no one was coming. Needless to say, save your money and do NOT buy a membership with this company. You won't benefit one bit...
Patricia A.
May 2025
100 out of 5 stars!! I very Sheppard did our AC maintenance today. He was so courteous and thorough! He explained everything he was going to do and what he did. He explained WHY he was doing what he did. Very knowledgeable! Super friendly! Wow! I can’t say enough good things! I hope he continues to be our technician with all of our maintenance check ups. No one has ever spent this much time checking up on our units. Way to go and thank you, Ivery!!
John R.
Feb 2025
12 hours after installation my new furnace took I hour 38 mins to heat from 55* to 65*. The City Inspector found it in violation of Code 2 weeks later. He said, "you are heating your attic". After my certified letter of complaint Joey came and eventually admitted fault and promised to come back to make the repairs. 25 days later and no repairs have been done. I'm over 80 and disturbed by the criminal behavior and lack of compassion shown. Excuses are no balm for my sleepless nights and worried days. Help!
Scott C.
Feb 2025
Derrick and Rob did it again! We had a small electrical fire in our breaker box. They came out and replaced it like it was nothing. The jobsite was clean throughout the whole process and the final product look great! Efficient and took time to break terminology and processes down for a guy like me who was lost during the whole repair. Thank you Derrick and Rob. Thank you Blaze!
Kellianne W.
Jan 2025
Very friendly but extremely incompetent when it came to being able to deliver what they promised. I paid ALOT of money for something they couldn't finish. Spent a lot of time working with Durham city inspectors so that I could explain to the Blaze people what they needed to do because they refused to talk to the city inspectors themselves. They failed 5 inspections. I wasted so much time and money, and they did not even get the job done. I had to hire another electrician to finish the work so I could get the occupancy certificate. So many excuses, so much false information that ended up being refuted by city inspectors. Several times they scheduled appointments only to cancel the day of becuase they needed to go to another client. Sometimes they didn't even notify me and I would call to ask why they didn't show up only to learn they put a new customer call ahead of mine. This after I waited months for them to figure out how to get power to my renovated property. It was my first time renovating a proerty and I put up with way more than I should have but, I just kept believing them when they said they would fix everything "next week".
Jo C.
Nov 2023
On time Reasonably priced Friendly Good quality great
Philip S.
Nov 2023
Blaze Air tried to autorenew my credit card for a yearly service "membership" when i did not authorize it. Fortunately i saw the charge and it was reversed. Now the only service agreements they offer are monthly subscription based charges which are autodrafted from your account and never end until cancelled. i don't want any more monthly subscription autodrafted services so i will have to look for alternative hvac service company going forward.
Honey P.
Jan 2023
I have used Blaze multiple times over the last few months for electrical work. Javier has always done a good job and I really like him a lot. However, the last two people to come out have overcharged and attempted to sell us service we don’t need. Tara came out because we needed a thermostat moved. She was super nice and personable and told us about a wireless thermostat that wouldn’t require holes in our walls but it was $1000. I was shocked. I called the manager to ask about why it was so expensive and if I could see a receipt for their cost and he gave me the runaround about how it’s a pro thermostat and you can’t buy it online and no receipt. We got suckered and bought it. When Tara left the box it came in, I looked it up and could buy it multiple places for $125-150. I feel so scammed by someone who seemed so trustworthy. Recently we had an outlet issue and called for Javier. They sent someone else who fixed the issue (although we are still having some problems with it) and he took it upon himself to inspect our home’s electrical. He told us there was a big issue with the wrong wiring and our power boxes should be replaced at the cost of $7,200. Having already felt robbed by them, I called a home inspector with an electrical license with nothing to gain by selling us anything. Turns out the only issue is Duke Energy’s wires to the house are old and only they can fix that. I’m so upset because our initial experiences with them (Javier) were good. But now I can’t trust anything they say. I’m finding someplace else.
Marc-Andre C.
Nov 2022
Terrible price gouging on the parts they sell. Markup of at least 300%. Won't provide itemized invoicing. ****** attitude from the managers at the business trying to get itemized price details. Will not use ever again. Also utilize heavy scare tactics to try to sell their overpriced 18-20K HVAC systems for a 2-ton system... the associate was polite, I'll give him that not his fault he works for those owners.
Elijah W.
Jun 2022
Luke and Dwight did I great job and completing both tasks in a timely manor. We’re also easy to work with.
Maybell W.
May 2020
no problems noted
Paul B.
Dec 2018
Workers were punctual and professional. Work was done efficiently. Price reasonable, would definitely hire again.
Matthew K.
Oct 2018
The two Blaze Air technicians were prompt, courteous and very professional. They called me at work to tell me they would be at my house in about 30 minutes. They arrived before I did and already had the problem diagnosed and a price ready for quote. They took less than twenty minutes to perform the repair and got my A/C up and running in around 30 minutes total. What I appreciated most is that due to the blistering heat we've experienced this summer, Blaze Air treated my issue as an emergency and sent technicians out the next morning after receiving my call for repair the evening before. I won't forget that!!!
Jacqueline O.
Jun 2018
They were great! They didn't try to up-sell me. They even sent me a thank you note and a magnet. I will definitely use them again!
Hope D.
Feb 2018
It went very well! Blaze Air is always professional, courteous, and knowledgeable.
Layla R.
Oct 2017
I contacted Blaze and had a technician, Terry, at my home the next day. Terry was very professional and honest with me regarding what could be wrong. He fixed the unit while keeping the cost as low for me as possible. I also purchased a service agreement. I was also contacted a couple weeks after the service to check how the AC was working. Very impressive.
Greg M.
Oct 2017
Got swindled. I'd recommend using a different company in Winston-Salem. Friends of ours have had good experiences with Logan. They ignored multiple requests for an itemized invoice. I had to call or email them about 6 times over 3 weeks before they would provide it. Seemed like they didn't want us to see the numbers. They charged $180 for a part that can be purchased online for between 6 and 13 dollars. They claimed this was for the service of installation, but there was also a $320 service charge which was separate. I hate to post negative comments -- I tried to resolve the issue with the service manager, but they didn't seem to care about it. We had already written the check.
Response from Blaze Air, Inc
"Mr. and Ms. [Member Name Removed] have been a part of the Blaze Air Family since July 18, 2017 where we serviced their A/C and added freon and recommended a leak search be done. The [Member Name Removed] called in on Sept 14 about a loud squealing noise coming from his outdoor unit. When our service tech diagnosed the issue he found the condenser fan motor was bad and gave an estimate to repair the system. Ms. [Member Name Removed] stated that she would give her husband the estimate and see what he wanted to do and call us back. On Sept 21 they contacted Blaze Air, Inc. at 8:12 am stating Mr. [Member Name Removed] had tried to fix the unit himself and now it did not work. At 1:45pm the same day, our service tech diagnosed the problems and found the motor that Mr. [Member Name Removed] had put on the system was an aftermarket part that did not have the same wiring as the original motor, the starting device for this motor did not match up, and it was incorrectly wired. Our Service Tech spent 2.5 hours tracing out everything to find the issues and get Mr. and Ms. [Member Name Removed] up and running. We also confirm all charges with the home owner before any work is performed. Mr. [Member Name Removed] did email our office on Sept 22, requesting a breakdown of the charges and sent another email on Oct 10 as a follow-up because he had not received the breakdown. It did take our office some time to get this information back to him, for this we do apologize and agree that this was not how we normally respond. Mr. [Member Name Removed] did call our Service Manager on Oct 17 upset over the invoice charges and expressed his concern that we were "making an example out of him trying to prove a point". We explained the charges and that we are not in the business of making examples out of anybody. Yes, had Mr. [Member Name Removed] allowed us do the repair in the first place, it would have saved him and us time and money. We apologize the customer feels "swindled" and feels we deserved an 'F' grade for the work we did. However, we do our best to provide each customer with the best possible experience and this job was no different. Hopefully given our response and our other reviews below you'll be able to make your own judgement."
Angela R.
Sep 2017
After the prior review was posted, the company called to inform me that the invoice was deleted.
Mike S.
Sep 2017
I have nothing but good things to say about Blaze. When I hired them, I was already set on choosing someone else. I'm glad I gave them the chance. They offered me a better system at a better price that anyone else did. The consultants were way more than helpful, and obviously knew their stuff. They were incredibly available after the initial consultation and answered my questions quickly. To make things even better, we ended up being 'moved up' on the installation schedule, which was great since our downstairs unit was broken during the month of August. Installation was very quick, and clean. Installers were very professional and helpful. I sure hope I don't have this particular need for another 20-25 years again, but I certainly won't hesitate to call Blaze when I do! Great job guys, much appreciated!
Danielle A.
Sep 2017
It went great, a part had to be ordered, that took a few days. But once repaired, the A/C worked better than when it was initially installed. He installed a computer board or similar and serviced the system. The output of air inside the house increased significantly. He was polite and professional. With the increased air coming into house, I had expected electric costs to go up compared to last year, but they went down instead. I've had to turn on heat a couple of times and noticed it does not produce as much air flow, maybe because I just wanted a 3 degree increase? I very much been pleased with what was done and the noticeable improvement. I had issues when it was installed by another company, and it never seemed just right. I've had it serviced since, but this is the first time with them. ? PS, the date is an estimate.
Mark W.
Jul 2017
Finished in an hour and house started to cool down!
Mindy H.
Jun 2017
It went well and they fixed it!
Danielle T.
May 2017
The original visit was excellent, it's the follow up that's been an issue. We get calls from them constantly despite asking them not to call anymore. Additionally, we paid for service at time of service (confirmed charge on credit card) but Blaze is now saying we never paid them. They are supposedly looking into it for the past few days but I am disappointed by the mix up and how long it is taking to clear up.
Hope D.
Apr 2017
I called just after 12 noon, someone immediately responded, they tried to work me in same day (32 people ahead of me. Couldn't do it, but I was practically 1st the next day), communication was amazing, price was good, and Nathan was professional, thorough, and quick.
Hali S.
Apr 2017
The whole process was very pleasant. They were able to work around my schedule pretty easily and noted some items that should be looked at without insisting it needed to be done now and charge me for it. I feel like he was very friendly and professional.
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Blaze Air, Inc is currently rated 4.5 overall out of 5.
Blaze Air, Inc accepts the following forms of payment: CreditCard
Yes, Blaze Air, Inc offers free project estimates.
No, Blaze Air, Inc does not offer eco-friendly accreditations.
No, Blaze Air, Inc does not offer a senior discount.
Yes, Blaze Air, Inc offers emergency services.
No, Blaze Air, Inc does not offer warranties.