RT Walter Construction

Description of Work: Charles was hired to do some work on our fence after a storm did some damage to the gate. He (& someone from his company) put a new gate on, installed a filler piece between the house & fence post (previous owner did a horrible job of leveling & installing posts), & installed wire on bottom of fence so my dog couldn't escape. I was told & given paperwork stating work is guaranteed for 1 year. 2 months later (after final payment),on 4/2/17, i contacted Charles stating the fence panel (vinyl) had come apart from the fence post & the hole left open in the fence post was never filled/ covered. They had switched the side that the gate was attached to, leaving a 4" x 2" hole where the original Gate was attached to the post. He originally advised me to keep a vinyl piece so that they could use it to cover the hole. He came over the same day & advised it would be fixed the next day. I came home the next day to find a bracket holding the fence panel to the post. I then sent him a text on 5/22 advising the hole still wasn't fixed. He responded & said he forgot & that he would be by that week to take care of it. In 6/26, i sent another, as it still hadn't been fixed and no other contact was made. No response. 7/3=same thing - no response. 7/7, sent another & advised if this wasn't fixed, it would be reported. He responded saying he would stop by Monday (couple of days away). No further contact from him & no show on Monday. I gave him all i had to pay & am left with an ugly hole, being ignored, & a 1- year guarantee that means nothing. Taught me a HUGE lesson... i could have done this myself, holes & all, for way less... with a better outcome.