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Pro AV Services

Telephone Jacks and Wiring Service, Telephone System Service, Home Theater Wiring - Install, Repair or Conceal,

About us

Pro AV Services is an installation company that focuses on installation and service of virtually any type of electronics. We offer a variety of services in the field of audio and video electronics installations and service. We are very knowledgeable about the products that are available in today's electronics market and we offer products from over 40 top name manufacturers. Do you want a professional installation with all that messy wiring concealed? Would you like to stream Audio or Video from the internet to your new flat panel TV. We can help. Again we sell electronics, we consult, design, install, and service them. We would be happy to assist you in making your purchasing decisions based on your specific needs while staying within your specific budget without the pressures of a salesperson. We take pride in our level of technical expertise, attitude and service. We are Technicians that strive to be the best at what we do. We will be there for you every step of the way from design to finished project. We also offer one on one, and family training to educate you and your family how your system operates so you can spend your time enjoying your electronics instead of being frustrated with them. In addition we offer continued support after the installation. We sincerely look forward to speaking with you, meeting with you, and assisting you with all of your electronic installation and service needs. Rick and Neal are well educated in the field of home theater design and electronic installations. As a passion and career for over a decade, Rick and Neal constantly keep themselves up-to-date through extensive research of this constantly changing electronics industry. Both Rick and Neal have worked for large and small electronics stores in the country, but there was always something missing. They were limited by their employers' product lines and the S.W.A.T .(Sell Whats' Available Today) motto. To Rick and Neal this motto and the mindset of sell, sell, sell was and still is insulting to the customer. Rick's and Neal's dedication to superior customer service and their high moral standards are what inspired them to leave the retail sales industry while not leaving the field of consumer electronics. They decided to start Pro AV Services on the belief that consumers want to be taken care of and treated as individuals. They want someone they can rely on, trust and that has their best interests in mind.

Business highlights

Emergency services offered
18 years of experience

Services we offer

Commercial, Distributed Audio, Distributed Video, Home Theater Systems, Internet, Marine. FREE In-Home Consultation and FREE Estimates., Network, Residential, Satellite, Security Systems, Speaker Repair Service, Structured Wiring Cable, Telephone

Amenities

Emergency Services

Yes

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
5.025 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%
Showing 1-25 of 25 reviews
Mike B.
May 2017
5.0
Yes, I recommend this pro
$600
I hired Pro AV services to straighten out an install of my surround sound system that another local company installed in our new home. The first company never did get the entire system working correctly and told me what I wanted could not be done. I know it could because I did have it set up correctly in a previous home. Pro AV came in, knew exactly what to do, preformed the work quickly, and professionally. The system is now runnng as it should without a flaw. Highly recommend. Price did include some equipment needed.

Michael C.
Jan 2017
5.0
Yes, I recommend this pro
$1,800
Working with Pro A/V Services was a pleasure. We were having a 65" tv and Sonos Playbar installed over my fireplace and I was a little apprehensive as this was a brand new home. Rick walked us through everything he was going to do and explained the entire installation. I couldn't be happier with the work they did and the way the installation turned out. These guys will be my first choice the next time we need an A/V installation done. Highly Recommend!

Danette C.
Jan 2017
5.0
Yes, I recommend this pro
It could not have gone any better! They are fantastic, thorough, professional, responsive, punctual and really know what they are doing!! I would definitely recommend ProAv!

David R.
Jan 2017
5.0
Yes, I recommend this pro
$200
Excellent job. Well done!

Nicholas S.
Aug 2016
5.0
Yes, I recommend this pro
It's pretty simple, hire these guys. They know what they're doing. I purchased a theater setup through Best Buy's Geek Squad. Geek squad said "I have no clue how to do this speaker wire in this room". PRO AV came out and said "No Problem". They ran the wire where Best Buy couldn't and did a very professional and clean installation of the in-wall speakers. All with a very fair price. I recommend hiring them for your home theater installation, internet/wi-fi setup, or interior lighting control.

John K.
Jun 2016
5.0
Yes, I recommend this pro
$400
unknown

Heather H.
May 2016
5.0
Yes, I recommend this pro
$2,500
unknown

WILLIAM C.
Apr 2016
5.0
Yes, I recommend this pro
$1,500
unknown

John V.
Mar 2016
5.0
Yes, I recommend this pro
$1,500
Despite unforeseen circumstances pushing back the installation date, Ricks group did an excellent job.  He explained all of the work to be done and did it in a professional manner.  He left the house clean and all of the work met and exceeded my expectations.  He even saved me a large chunk of change when he realized that a certain type of bracket wasn't needed.  I would definitely recommend Pro AV.

Lynnie R.
Nov 2015
5.0
Yes, I recommend this pro
$10,000
Rick and Neil were professional, pleasant, here when they said they would be, and available multiple times for our operating questions when they arose.  These new systems are quite complex, and they did a good job of explaining the products and providing technical support.  They are very knowledgeable about the products, and great to work with. We would definitely hire Rick and his company again.

Heather H.
Sep 2015
5.0
Yes, I recommend this pro
$12,000
unknown

Joe K.
Jun 2015
5.0
Yes, I recommend this pro
$800
Rick and team did a great job. We hit some unforeseen roadblocks that Rick quickly rectified to make sure the job was complete and to my satisfaction. He went above and beyond even helping me troubleshoot a speaker (2 weeks after install) issue that ultimately was damaged by lightning. Rick knows his stuff, is passionate about home audio and music in general and will do what ever he can to make his clients happy. Would differently recommend Pro AV Services for your Home Audio needs...
Response from Pro AV Services
"Thanks [Member Name Removed]!! It was a pleasure working with you and we hope you enjoy your new distributed audio system. If we can be of any help in the future we are always just a phone call away. Rick Rick Griffin Owner Pro AV Services"

David K.
May 2015
5.0
Yes, I recommend this pro
$6,300
experence was great.  Rick was punctual, professional and knowlegable.  he and his assistant install 4 televisions and a whole house audio s ystem, instructed us on how to use and preprogrammed our favorite services.
I would highly recommend Rick for any audio/visual service.


Response from Pro AV Services
"It was a pleasure working on this project [Removed Member Name]! We hope you enjoy your new Sonos components and feel free to contact us any time if you have any additional questions regarding operation of system. We appreciate your business !!! Rick Griffin Pro AV Services"

WILLIAM C.
Feb 2015
5.0
Yes, I recommend this pro
$1,000
Did a great job. Would use them again.

Charles M.
Jan 2015
5.0
Yes, I recommend this pro
$510
Previously I had contacted another service provider about this project. I was not happy with their off the cuff price quote and cavalier attitude about what type of reception I might or might not expect.
After contemplating a DIY install, I contacted Pro AV Services. Rick and Neal came out and did a free site survey. Both are very knowledgeable and presented me with a thorough review of my options and what I could expect in the way of reception. Once we agreed upon a course of action they prepared a detailed written proposal covering equipment and costs. 
On the day of the installation they arrived on-time and did a professional and neat job. There were no surprises or extra costs
Thanks to Rick and Neal we were able to cut the cord with the cable company and are now enjoying a substantial monthly savings.

Heather H.
Oct 2014
5.0
Yes, I recommend this pro
unknown

Eric L.
Oct 2014
5.0
Yes, I recommend this pro
$5,000
My experience was great. They had excellent customer service. They did what they said they would do. They were timely for the appointment. If I had any problems, they would walk me through how to fix the problem over the phone.

WILLIAM C.
Oct 2014
5.0
Yes, I recommend this pro
$1,000
They are fantastic. They do a great job and they are proud of what they do. They show up on time for the appointments. They try to do the work in a timely manner. They are very good at showing you how to use the system and they are very patient with you. They are always available and responsive to my questions.  They stand behind their work. They seem to be up to date on multiple different product systems.

John P.
Oct 2014
5.0
Yes, I recommend this pro
$150
I was very pleased with their work.  He was very informative and explained to me what he was doing. He was very congenial.

Jana F.
Oct 2014
5.0
Yes, I recommend this pro
They are very knowledgeable. Everytime I call, he is usually here within 15 minutes or will just work with me over the phone. I have been using them for about 3 years now. They are prompt and clean. They are up to date on everything.

Mike S.
Oct 2014
5.0
Yes, I recommend this pro
$3,000
Pro AV explained our options and asked questions as to what we wanted to use it for and then selected our system and explained how they would install it within our room setup. They identified weak points in the cable system and corrected the during the install. They installed ceiling speakers and did the wiring in an existing room where you would never know it wasn't new construction.

Everything was very professional and over the top courteous. We had to delay them a couple of times due to delays with the other remodel trades and they were able to accommodate us each time.

The guys at Pro AV are super electronic technical yet able to discuss and instruct us in a manner that was very understandable. Their system install had state of the art technical features that we had never seen or thought to own and we were up and running within minutes after they were finished.

We will use them again and are showing our neighbors the great work they just completed. We don't usually post referrals for work that we have had done but these guys were exceptional and we felt obligated to let others know of our positive experience.

Just an FYI, we had 3 other companies bid on our project and it was hands down apparent that Pro AV were the best fit for us.

Marcia R.
Jun 2014
5.0
Yes, I recommend this pro
$2,500
He responded promptly, listened to what i was trying to accomplish and quickly gave me detailed proposals with a couple options.  We decided on one, scheduled the appt. He was on time, professional, and everything is working exactly as it should.  He encountered a couple minor issues along the way but was completely committed to doing whatever was necessary for the new items to function as they should.

Heather H.
Jan 2014
5.0
Yes, I recommend this pro
$4,500
was great!
Response from Pro AV Services
"Thanks for the review. It was an absolute pleasure working with you on this project !!!"

Donald G.
Jul 2013
5.0
Yes, I recommend this pro
It has been fabulous. His prices are reasonable and fair.

Jana F.
Apr 2013
5.0
Yes, I recommend this pro
$850
Rick is super knowledgeable about everything sound, television, internet and speakers. We trust him completely with all of our work for Fogleman Associates, Inc Fine Custom Homes. 
He also provides us with a detailed outline and schematic pictures for every room he wires. He helps us find a great deal on speakers and knows his stuff!

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Pro AV Services is currently rated 5.0 overall out of 5.

Pro AV Services accepts the following forms of payment: CreditCard

Yes, Pro AV Services offers free project estimates.

No, Pro AV Services does not offer eco-friendly accreditations.

No, Pro AV Services does not offer a senior discount.

Yes, Pro AV Services offers emergency services.

No, Pro AV Services does not offer warranties.