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Porters Neck Home Solutions

Handyman for Multiple Small Projects, Interior Trim and Decorative Moldings - Install, Interior Trim and Decorative Moldings - Repair,

About us

You can depend on us to provide a high quality service at a fair and honest price. We understand that the future of our business depends upon our reputation and that is why customer service is by far our highest priority. If you are looking for a professional you can trust, please call today to schedule a no-obligation estimate!

Business highlights

5 years of experience

Services we offer

Deck Repair and Deck Build, Handyman Services, Landscaping, Outdoor Kitchen and Patio Build, Replacing Doors & Windows

Amenities

Free Estimates

Yes

Warranties

Yes

Accepted Payment Methods

  • CreditCard
Reviews
3.68 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
63%
4
0%
3
0%
2
13%
1
25%

Filter reviews by service

Showing 1-8 of 8 reviews
Renee C.
Jan 2025
1.0
Deck or Porch - Build or Replace- For Business
$7,000
Horrible! Do NOT use this company unless you want an unreliable company that makes promises they do not keep, is a no show, and does not back up their warranty. We hired Matt and his ?crew? (one person) for THREE projects that cost us thousands of dollars. He promised to be on site many times, only to not show up and make excuse after excuse! There were many issues after completion that were never fixed properly. He claims to have a one year warranty. When our final project was completed with many issues, once again, he ?put us on the calendar? to resolve these issues, and never showed up. Matt Wooten literally ghosted us, not returning phone calls and never showing up to fix the issues backed by his company warranty This is NOT how a business should operate. Communication and lack of attention to details are Porters Neck Home Solutions strong points. We now have to shell out more money to fix the issues with our screened in porch, patio, and sod.

Chuck P.
Apr 2023
5.0
Handyman for Multiple Small Projects
quote today

Carey C.
Apr 2023
2.0
Yes, I recommend this pro
$140
He tried but was unable to solve my problem.

Martha M.
Feb 2023
0.5
Deck or Porch - Build or Replace
$8,500
When I hired Matt who is the owner he knew my tragic situations I had been going through so he said all the polite going to help me out words He finally came and worked on this and when he finished I thought I was happy but two months later I hired someone else to add to the size of my deck The other company was going to move my existing deck that Matt had done over about a foot and half so as he was doing this he had to take off a couple of the patio floor boards when they were taken off I saw what Matt had done I was very upset I paid him for new 2X4â s for the underneath of the deck boards but what I saw was new ones on the outside but in side was two untreated 2X2 boards and I paid for treated ones also one of the boards that was hidden was just one of the deck one inch boards and another one was a untreated used painted in large areas board I was upset because he charged me for new boards not the junk I had I called him about this and he was very rude telling me that there was nothing wrong and those boards wasnâ t important which I do know they are what keeps the deck boards attach to and to not sag He also said the other person that was telling me they were wrong was just wanting more money from me whic I donâ t know much about construction but I do know that what I saw was not what I paid for I paid expensive money for treated boards that were new and received used non treated boards that were split in half instead of full boards I told him when I spoke to him that I wanted my money back for those four boards that wasnâ t what I paid for but he refused saying I was happy with my deck when he got finished which I was happy with it but I had not known he stole money from me by taking my money for a specific item but not giving me it I was happy but again I wasnâ t going to take it apart to see how the underneath was built I trusted him but he just used that as a advantage to stealing from me This was a platform deck so it was barely off the ground and I did know I needed treated boards and that is what I gave him money for He also even charged me over a hundred dollars more than what was originally quoted but he said the materials were more expensive so he had to charge more I was still trusting him so I paid it but again he charged me even more for the boards saying treated was very expensive and then secretly gave me not treated ones that were not even 2X4â s I was so upset and canâ t gbelieve he took so much from me please do not let this person continue to be advertised because he is not honest and takes advantage of someone when he knows he can!
Response from Porters Neck Home Solutions
"PNHS takes great efforts to fulfill every client needs. We understand that we are not perfect. Nor, do we ignore the fact that dealing with thousands of clients annually... not all clients see what we see through the exact same lens. While our intent with any and all clients, and with every project we take on is to understand their needs and wants. While appreciating the fact that they entrusted us with their money and vision of their particular project, we give our best effort and mindfulness to fulfilling those needs and wants. We sincerely take to heart when one client feels we did not adhere to those beliefs and standards. However, we take extreme pride in the thousands that we wow with our professionalism, craftsmanship, and genuine concern for their happiness. While we focus on those many successes, we do not ignore the few that are not happy. If there is anything at all we can do to make it right... please reach out to us so we can make an effort to do just that. Our goal is to leave you with the mindset of the first review you posted 3 months ago... Not sure what happened to change that review since your project's structural strength, appearance, integrity, etc... has not changed. If you can help us understand what changed since the initial 5 ***** reviews you gave us on the same project, please let us make it right. Your original review is quoted below: "Matt is a great man Not only is he very professional but he is also very polite friendly honest and very dependable I was thoroughly impressed with him and his quality of work was exceptionally great! He even came to finish this job for me when it was cold and had rained heavily most of the day because he knew how much I wanted this completed If you want a finished project done the right way then you will not go wrong if you call him to do your work. You will not be disappointed at all I have other things I need to be done and Porters Neck Home Solutions will be the only place I call" Martha M | 12/24/22."

Mel B.
Feb 2023
5.0
Google Review
Matt and Tim went above and beyond to solve a kitchen issue with my garbage disposal and dishwasher. They were professional, capable, and knowledgeable and provided great service. Communication was great via text and they fit us in their schedule for return trips to follow up. Cost was fair and reasonable and invoicing was easy with their electronic billing. I felt comfortable with them to the point of giving my door code to them to come in to finish the job while I was not home. I've just discovered PNHS and glad I did. Matt will be my first call if I need anything in the future.

Stephanie A.
Dec 2022
5.0
Handyman for Multiple Small Projects- For Business
Yes, I recommend this pro
Matt was awesome. He completed the work swiftly, cleanly and completely.

Kimberly S.
Dec 2022
5.0
Handyman for Multiple Small Projects
Yes, I recommend this pro
Responded quickly to request. Showed up on time and completed the work exactly as promised. Price was very fair. Excellent customer service. Would definitely hire again.

MARILYN R.
Dec 2022
5.0
Yes, I recommend this pro
He was on time and extremely clean, neat and the job was so well done. I would reccomend this company to all. We are very pleased. The price was within reason.

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Porters Neck Home Solutions is currently rated 3.6 overall out of 5.

Monday: 9:00 AM - 5:00 PM Tuesday: 9:00 AM - 5:00 PM Wednesday: 9:00 AM - 5:00 PM Thursday: 9:00 AM - 5:00 PM Friday: 9:00 AM - 5:00 PM Saturday: Closed Sunday: Closed

Porters Neck Home Solutions accepts the following forms of payment: CreditCard

Yes, Porters Neck Home Solutions offers free project estimates.

No, Porters Neck Home Solutions does not offer eco-friendly accreditations.

No, Porters Neck Home Solutions does not offer a senior discount.

No, Porters Neck Home Solutions does not offer emergency services.

Yes, Porters Neck Home Solutions offers warranties.