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About us
Full service locksmith and safe company offering professional service since 1985. NC Licence #0495. GSA Certified Safe, Vault and Container Technician and Inspector, S&G 2740 Certification, Kaba Mas X-09/X-10 Certification .
Business highlights
Emergency services offered
25 years of experience
Services we offer
Basic and Advanced Locksmith and Safe Services including: Door Hardware and Installation, Electronic Locks Installed and Maintained, High Security Locks, Home Security Surveys, Houses Unlocked or Opened, Key Control Systems, Locks (Changed, New or Duplicate Keys, Re-keyed, Repaired), Safe Combinations Changed, Safe Repair and Emergency Lockouts., Safes Installed or Moved
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
5.043 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 98% | ||
| 2% | ||
| 0% | ||
| 0% | ||
| 0% |
Showing 1-25 of 43 reviews
Tammy D.
Mar 2018
Steve was prompt in answering my initial call, prompt in scheduling (including asking to arrive earlier), and was right on time for the appointment. He assessed the work to be performed and didn't mind that I added on changing out a doorknob. He left everything as clean as he found it and was very kind. Prices were very reasonable. I would definitely recommend him!
Charles N.
May 2017
Flawlessly
Trudy R.
Jan 2016
The replacement of the door knob and deadbolt were easy. When he went to install the door closer, there was nothing to mount it to besides drywall. He had to tear the door molding and install a 2x4 to mount the closer to. At first I wasn't too happy, but he did a fabulous job and the closer works wonderfully!! He cleaned up and was respectful when I had customers. Would definitely recommend and use again!
Response from GALLIAN LOCK & SAFE
"{Member's name removed}, it was great meeting you and installing your door closer. It was a bit of a challenge, but worth it to know that you're pleased with the result. I look forward to working with you again in the future."
Jean T.
Nov 2015
unknown
Response from GALLIAN LOCK & SAFE
"Thank You so much for that glowing review! It was a joy to meet you and to work for you. Steve"
Jimmy R.
Oct 2015
unknown
Response from GALLIAN LOCK & SAFE
"Thanks for the review! I love jobs like the job you had for me! The Hoppe multi point lock that you have is something I have not worked on much so I had the opportunity to learn quite a bit about it and the manufacturer. Thanks for the education."
Karen L.
Aug 2015
unknown
Response from GALLIAN LOCK & SAFE
"I'm so glad that I was able to help. I'm sure that you will enjoy your keyless lock, that type of lock makes things much easier."
Richard K.
Aug 2015
unknown
Response from GALLIAN LOCK & SAFE
"Thanks for the review!"
Anastasia C.
Jul 2015
Steve arrived promptly; worked neatly and professionally; reasonable fee: $65 for service call and only $10 for each lock that was changed/installed.
Response from GALLIAN LOCK & SAFE
"[Member Name Removed], It was so nice to finally meet you! Sorry that it took so long for our schedules to work out and thank you so much for you comments. Enjoy your new home. Steve Gallian"
Celeste S.
Mar 2015
Steve is absolutely wonderful!! He responded quickly to our inquiry and came out timely to give us an estimate. Knowing that we had lost our house key somewhere in the vacinity of the house he came right back out on a Saturady to do the work, at no extra "weekened charge". He installed new deadbolt locks on two doors and made us extra keys. But most impressive... We have a house that is more than a hundred years old. One of the old doorknobs/locks had not worked in years and we did not think it could be repaired. Steve got it working again!!! Experience sure makes a difference!! Steve is not only knowledegable, he is a pleasure to work with.
Response from GALLIAN LOCK & SAFE
"[member name removed], Thank you so much for your kind words! It was a pleasure meeting you and working with you. Yours truly, Steve Gallian"
P L.
Jan 2015
A neighbor recommended Gallian Lock & Key to us. He was doing some work on her house and offered to come to ours and give us an estimate of the work, which he did. I liked him immediately and he gave me some information on how secure our home system already was. He wasn't trying to sell me anything, which I appreciate. We set up an appointment for the next week. Steve arrived right on time, went right to work and was done in a half hour or so. He cleaned up after himself and was totally professional. Our invoice was for slightly less than his quote. Super nice guy, excellent work. He has a client for life here!
Response from GALLIAN LOCK & SAFE
"It was great to meet you and your comments are greatly appreciated. Reading comments like that are very humbling. All I ever do is to try and share my knowledge of security. I hope I was helpful. Thanks Steve"
Scott S.
Aug 2014
This guys knows his stuff. He showed up on time and solved my problem with the least expensive solution.
Response from GALLIAN LOCK & SAFE
"It's very cool to hear a compliment like that! After 28yrs of the work that I love so much I hope I am the guy that "Knows his stuff". Thanks so much! Steve"
Kevin K.
Apr 2014
unknown
Response from GALLIAN LOCK & SAFE
"Thank You for taking the time to comment. I hope I can be of service to you in the future. Steve Gallian"
Alyson W.
Mar 2014
Showed up on time, was able to repair the lock instead of replacing it with a new one. Quick, courteous, professional. Recommend this company.
Response from GALLIAN LOCK & SAFE
"Thank you for your review of my work. I look forward to working with you in the future. Thanks Steve Gallian"
Kelly C.
Mar 2014
He was very efficient and professional. We were also extremely pleased with the quality of his work and the price. We will definitely call on him again in the future!
Response from GALLIAN LOCK & SAFE
"It was very kind of you to leave such a good comment for me. It was a joy to meet you! Thank You Steve Gallian"
William H.
Feb 2014
Arrived as promised and resolved issue with the keyless lock on my door, ensuring it continues to work properly. Very important to me, as I rely on this lock and had experienced some minor issues with it.
Response from GALLIAN LOCK & SAFE
"Good to see you again. Very glad to know that the look I installed for you lasted so many years before it needed survicing. Thanks for your comments Steve Gallian"
Abigail C.
Jan 2014
We first used Steve Gallian about four years ago after reading positive reviews on Angle's list. Now, it would be hard to consider any other locksmith. His competency level is off the chart, but equally important is the fact that we have complete trust in Steve. When someone is keying the locks to your home, you need to feel confident that the individual is trustworthy in every respect.
Steve isn't someone who shows up, does the most expedient thing possible and then takes off. On this occasion, we had a complicated problem because the previous homeowner had installed locks from overseas that are not replaceable. Putting new locks on, cutting new holes, etc was going to be a major task at a cost that we didn't want to even consider. Steve spent some time looking at every piece and then said, "I think I can just special order new cylinders and that will take care of the issue." He also noted that many foreign locks are longer (requiring a longer key) and that causes issues. Within a week, we had three new cylinders instead of several thousand dollars worth of new locks and we could at last get into and out of our doors easily!
On today's follow-up visit, several months later, he oiled two of our locks and made 4 new keys for us. From now on, we won't bother with getting replacement keys from anywhere else!
Steve isn't someone who shows up, does the most expedient thing possible and then takes off. On this occasion, we had a complicated problem because the previous homeowner had installed locks from overseas that are not replaceable. Putting new locks on, cutting new holes, etc was going to be a major task at a cost that we didn't want to even consider. Steve spent some time looking at every piece and then said, "I think I can just special order new cylinders and that will take care of the issue." He also noted that many foreign locks are longer (requiring a longer key) and that causes issues. Within a week, we had three new cylinders instead of several thousand dollars worth of new locks and we could at last get into and out of our doors easily!
On today's follow-up visit, several months later, he oiled two of our locks and made 4 new keys for us. From now on, we won't bother with getting replacement keys from anywhere else!
Jonathan G.
Jan 2014
Steve was the only person out of three different locksmiths who could retrieve key without damaging the car. The other locksmiths wanted to charge me hundreds of dollars to disassemble the steering column and ignition switch. He was extremely knowledgeable and quick. I wish he would have been the first person that I called. I would definitely recommend him to anyone. Best locksmith in town hands down!
Steven R.
Dec 2013
.
Thomas H.
Nov 2013
Excellent responsiveness, fast efficient service, pleasant to work with, all in all an excellent experience. Recommended highly.
Marla V.
Oct 2013
We had a LOT of locks we wanted rekeyed when we moved into our new home. I was being given obscene prices to rekey locks, until I called Gallian. His pricing was excellent, he was prompt, professional and I would gladly use his services again. He is wonderful!
Priscilla L.
Sep 2013
My Gallian was so wonderfful. He was available within the day we called him, and he completed the task to our complete satisfaction . He was personally very pleasant and nice to be around. He was very professional in his work. We would recommend him and his company at any time to someone who needs a locksmith.
James D.
Jul 2013
I researched and found Gallian Lock and Safe for my elderly parents. They contacted Mr. Gallian and arranged for his service visit. They called me later that evening letting me know how impressed they were with Mr. Gallian and the service he provided. They will most certainly recommend him to anyone needing locks or lock replacements. They truly couldn't say enough kind things about their experience.
JAMES D.
Jul 2013
VERY WELL -- WELL PLEASED.
Joe W.
Jun 2013
Great...super service..he know locks and safes
Debbie O.
May 2013
After a brief discussion with Mr. Gallian about my best options for maximum security, I chose double cylinder deadbolts for the front and exterior garage doors, a single cylinder deadbolt for the interior garage/kitchen door, and a mortise lock for an exterior bedroom door. One of the locks had to be ordered and it took longer than anticipated for it to arrive. This, in addition to some difficulties during installation, made the duration of the process from first phone call to work completion to be about 2 weeks. Mr. Gallian was extraordinarily generous in providing a free component for the mortise lock he happened to have on hand and he also made 2 wooden track blockers (at no charge) so I could secure my sliding doors. I highly recommend his services and would use him again if the need arose.
Licensing
State Contractor License Requirements
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FAQ
GALLIAN LOCK & SAFE is currently rated 5.0 overall out of 5.
GALLIAN LOCK & SAFE accepts the following forms of payment: CreditCard
Yes, GALLIAN LOCK & SAFE offers free project estimates.
No, GALLIAN LOCK & SAFE does not offer eco-friendly accreditations.
No, GALLIAN LOCK & SAFE does not offer a senior discount.
Yes, GALLIAN LOCK & SAFE offers emergency services.
No, GALLIAN LOCK & SAFE does not offer warranties.