Easterling Roofing

"This review was left in October, 2019, and we were not notified of this until yesterday, February 11, 2020. There are a few things that we take issue with. First, we were never even given the opportunity to inspect or correct any mistakes that were made. It was just easier to make accusations on the internet, rather than addressing the issue(s) with us directly. We remember his mother, [Member Name Removed], and found her to be a very nice lady. In fact we not only roofed her house, we roofed her detached garage, and later did some repairs after a tree fell and damaged the front of her house. Second, we would have replaced any rotted wood we saw. If the wood was stained, but not rotted, then we would have left it. Could we have missed a couple of small areas? Absolutely, we're human. But we would not have intentionally roofed over rotted wood and any area missed, would have been extremely small. Again, we knew nothing about any issues Mr. [Member Name Removed] supposedly had. Third, we have gone back to our files and found Mrs. [Member Name Removed]'s original proposal dated February 8, 2012, and we did not reflash her chimney. Had we reflashed it, we absolutely would've cut the brick and installed the counter flashing correctly. We re-used the existing flashing because it was copper and appeared to be in good shape. We did remove the existing white silicone caulk on both the upper and lower chimneys and applied new black or brown rubberized caulk. Fourth, we absolutely did not and would not install shingles so that they would hang over the drip edge four inches. We have no idea what Mr. [Member Name Removed] is referring to, but we categorically deny ever installing shingles in that manner. If the shingles do, in fact, extend 4 inches beyond the drip edge, something else had to have happened (i.e. shingle molding removed)."