Cape Fear Solar Systems

One of the great things about using Cape Fear Solar Systems is that they handle all of the paperwork -- the architectural review, county inspections, and Duke Energy to get the new meter installed. They answered all of our questions and gave us peace of mind that we were working with the right professionals. They completed the installation on the roof quickly and did a good job of cleaning up. We definitely recommend them.

Cape Fear Solar is a great company to work with. They were very helpful from beginning to end. John came to our vacant lot to meet us and work with our contractor through completion of our home. They really are one of the best companies we ever worked with and would strongly recommend them.

Excellently from start to finish. The process was smooth and thoroughly professional and the results are amazing. The system is performing better than expected and we have essentially zero electric bills in our all electric house. We highly recommend this company.

We had our solar thermal water heating system installed by Cape Fear Solar Systems in March after considering several different systems from other installers. The sales process was informative but not pushy. The installation team was prompt and easy to work around. The install process was seamless and we could not be more pleased with the results. We are seeing a reduction in our electric bill of nearly 40% from the same time last year. We highly recommend Cape Fear Solar. The entire team and the products they offer are top-notch.

We purchased 24 solar panels from Cape Fear Solar about 8 months ago. The installation and acti.vation went quickly and the system has operated flawlessly since. Our electric utility bill runs about the minimum it can with our system putting power to the grid on many days. List us as very satisfied customers.

Having Cape Fear Solar install solar panels to produce solar energy was the easiest home improvement undertaking we have ever done.  The panels are of the highest quality and were installed in three days.  Cape Fear Solar also monitors our panels and if anything goes wrong, they will come out and replace or repair it.  The system is guaranteed for  25 years.  We can also monitor our usage with an app for our computer or smart phone.  The installers were professional and friendly and wore shoe covers when they had to enter the house to run the connections to the electrical box.  At this time the government is giving a 30% tax credit for installing solar.  Financing options are great.  Going green is the way of the future!

Extremely smooth!

Cape Fear Solar systems are extremely profession , knowlegeable , prompt and easy to work with!

Cape Fear Solar

 

Short version: Professional, informative, inclusive, on time and proper follow-up. If you are considering solar in the Cape Fear region, contact Cape Fear Solar.

 

I looked into several solar companies. Nowadays, it is easy to look on Google Earth at your house and property and estimate what roof space you have. One company did this, made some quick calculations and gave me an estimate sheet.

 

Cape Fear Solar met me at our house. They inspected our attic from the inside and the roof from the outside. They then raised up this device that measured the azimuth of the sun and, from that, were able to use a program to calculate the approximate sun exposure we would get, determine where best to put panels and how many, and estimate the energy production.

 

Our contact, Samantha, prepared a very professional packet which included a computer-generated drawing of our roof, all costs involved, expected energy generation and even a breakdown of the systems environmental benefits (e.g., crude oil conserved, CO2 emissions avoided). She presented us with several financing plans, if we were interested, and banks that provide packages for solar customers and she reviewed what tax incentives were available. She also gave us a list of 16 references with their phone numbers. She answered all of my MANY questions and, if she didn’t have the answer on hand, she had it to me within a day.

 

The installers came on the day promised. The installation took a little longer than planned because it started raining and they could not safely be on the roof. That was the only delay. The job was professional and with thorough clean-up. A few days later, I was met at the house to review the installation and what the next steps were.

 

The hassle is with Duke Energy. They need to install a two-way meter and they came up with numerous reasons to delay (whose name is on the account?, does it match the owner?, etc) all of which took time. But once we were finally on-line, everything seems to work fine.

 

I did not thoroughly do a line-by-line cost comparison with any other company. I was impressed enough with the professional, courteous and efficient package that they presented that my decision was clear. I don’t know if I could have saved any money with someone else, but I went with the pro’s with the best technology. If you are considering solar, it’s worth your time and investment to talk to Cape Fear Solar.

Our initial experience with the sales person was fantastic; he was very educated and personable.  The panels were installed in a timely manner.  Do  your own research on the tax credit and the details of paying off the loan (with 1 yr no interest) as that was not explained to us completely properly.  Overall, we are very happy with this company and are actually excited to see what our electric bill is each month.

Cape Fear Solar did an amazing job installing our 7.4kW system. The sales professional was not pushy at all and very knowledgeable of the industry and SunPower products. The installation team was friendly, thorough, and cleaned up behind themselves! The panels are running great, thanks Cape Fear Solar!

Matt Palmer was our sales representative. He was extremely professional and knowledgeable. He brought samples, diagrams and pictures of what our house would look like with the solar panel installed. The pictures really helped us. Matt never pressured us and answered all our questions patiently. The next week Nick, Brock, Ryan and Wesley arrived promptly at the scheduled time. The installation was going to take 3 days but they were able to complete it in 2 days. They all worked together as a team. We were at home during the entire installation process and my husband had many questions about the system and they answered them all with a smile. The owner John Donoghue corresponded with us over the phone and emails with pictures concerning our system. The company handled all the paper work/applications for Onslow County and Duke Energy in this turn key operation. Once the installation was done we had to wait on Duke Energy for approximately 3 weeks to do their part of the process. Once the electric meter was replaced at our house we called Robert at Cape Fear Solar Systems. We were really excited when he said he could be at our house in two hours. When he arrived, Robert explained/showed us how to work the system and put the apps on our phones and computer to monitor the system. The sun was shinning and it felt good seeing our meter feeding power back to the power company. Overall, we've had a great experience with Caper Fear Solar Systems and would highly recommend this company to anyone looking for Solar Power.

John from cape fear solar systems, did a great job up-front explaining what solar was, how it worked, this process to install & subsequent monitoring. Everything then happened exactly as explained. For questions or problems, cape pear solar has been available & prompt to address.

We found the whole crew to be very professional and if they told us they would be here at a certain time they were here, we were both pleased with the cost and the job, they came out with the inspectors and we were up and running in 2 days from the installation would highly recommend this company to do this job.

I was very pleased with Cape Fear Solar Systems work.  They were punctual, professional, and neat.  They were careful coming in and out of the house to not make a mess, cleaned up behind themselves and performed the work correctly and on schedule.  The system has been installed for a little over three months and has met or exceeded the performance criteria they provided.

Besides being in the process of major home renovations, I work as a project manager for a commercial construction company.  I deal with employees, contractors, and subcontractors on a daily basis for a living.  I only wish more of the contractors I work with were like Cape Fear Solar Systems.  If you are looking for a solar system in Wilmington I feel confident you will be pleased with their work.

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We were completely satisfied with the service of Cape Fear Solar Systems. The proposal was professional and generally conservative in the savings estimates. We were introduced to a third-party financing company that provided a bridge loan that was delayed and interest free for the first year. This will enable us to apply for the state and federal tax credits before actually paying for the system.

The work crew knew what they were doing and were prompt in their scheduling. They were also very personable and left the property in better condition than when they started. The electrician did a great job in installing and wiring the inverters in my downstairs laundry room. There was great attention to detail, including painting the conduit to match the color of my vinyl siding.

There was only one glitch, a minor malfunction in the inverter, that was quickly resolved by a technician after the installation.

I have recommended this company many times already. My monthly electric bill since the system was completed is $30/month which is the minimum billing from our electric cooperative. We generated a month's worth of electric credit the first month and still have a credit going into the winter. Cape Fear should be congratulated on under promising and over delivering. It appears that the payback time will be significantly less than advertised.

From start to finish, Cape Fear Solar provided excellent products and service. The technicians and sales team were extremely friendly, polite, and knowledgeable and made the process very informative and easy to understand. The quality of their installation and the products used were really top notch. I shopped around before choosing Cape Fear and they did not disappoint. I highly recommend!

Making the decision to invest in rooftop solar is a daunting one, but Cape Fear Solar provided us with the answers to all our questions throughout the process.  Particularly helpful was their clear written explanation of the return on investment calculations and face-to-face discussion of the various options and recommendations based on a detailed analysis of our location, roof orientation, tree shading, etc.  Even after installation and commissioning of our system, they continued to provide the same professional service to ensure that our system was operating soundly and that we were able to track our solar power production on a real-time basis.

They were very good. There was nothing wrong with the panels. It was with the thing that needs the panels. They figured it all out and they were very nice. They were very fast. They weren't expensive. They were under $200. Two guys came out. They were really very professional. They got right to the job and they didn't leave a mess.

They've been great. I would absolutely use this provider again in the future.

It was wonderful. The owner/operator is a great guy, very personable. They gave me an estimate. They were true to their estimate and no surprises. The system was installed promptly and without any issues and the system has been working. Whenever I've had a little hiccup, he has been right on it to correct it and resolve the issue. I couldn't speak more highly of him. They were great. I had three estimates from three solar companies and Cape Fear Solar was the most professional. They had a team and a sales person and an engineer come out and they explained the whole situation whereas the other companies were just sales and their pitch was more involved with the tax incentives and what the system would do and answer my engineering questions. Their pricing was certainly competitive. I'd use them in the future and I'd also recommend them to my family and friends if they were interested in putting the solar system in their house.

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From initial survey through to the installation of our electric solar panel system, we could not have asked for better service from Cape Fear Solar Systems.  They completed the installation on time to the highest standard and followed up with us to ensure we were entirely satisfied.  The sales and installation team were first class. An excellent company to deal with.

Tim Sudduth helped make the whole process very easy. Everyone we can in contact with was very professional. We are very happy with our choice.