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Bug-N-A-Rug

4.7(
32
)
Bug and Insect Pest Control Service, Termite Pest Control Service, Commercial Pest Control for Bugs and Insects Service,

About us

We are a proven leader in Wilmington NC Exterminators and Pest Control services. We Service: Termites, Mosquitoes, Bed Bugs, Ants, Roaches, Spiders, Bees, Silver Fish, Rodents Builder Pre Treats: Bug-N-A-Rug specializes in large commercial pre-treats. With our new 1000 gallon box truck we get the job done! Your crews will not have to wait on us to get off the job site. The set up inside the truck allows us to put out 600 hundred gallons in 35 minutes! Residential Pre treats: Ask for the best warranty in town with a Bora Care Pre-Treat Moisture Control: Excess Moisture will cause serious damage to the underlying structure of your home. Every year, moisture problems cause over 1 billion dollars in damage in residential structures alone. The problems can range from small problems such as peeling paint to major damage, such as rotting, crumbing floor joists. To control the moisture in your home, we install the following: -Dehumidifiers -Plastic Moisture Barriers -Foundation Power Vents

Business highlights

Emergency services offered
30 years of experience

Services we offer

Bugnarug offers complete termite protection plans, because nothing is more important to you than the safety of your family, pest control and bed bug eradication. We also offer yard services during summer months for mosquito control. Environmentally Friendly Pest Control, we are proud to offer green pest control solutions that eliminate pests without harming the environment.

Amenities

Emergency Services

Yes

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.732 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
6%
3
0%
2
0%
1
6%
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Filter reviews by service

Showing 1-25 of 32 reviews
Randy A.
Oct 2025
1.0
Bug and Insect Pest Control Service
Feeling ripped off! BEWARE when you sign up with Bug-N-A-Rug! I used them for three months and noticed no improvement with my spiders, roaches and other bugs. Consequently I decided to cancel service. This is when I was told that I signed a six-month commitment and that to cancel I had to pay $90. This was never explained to me and I didn't catch it in the fine print. I'm feeling ripped off and extremely disappointed. So be very careful if you sign up that you're on the hook for more than you realize. I don't recommend using Bug n a Rug based on lack of results, but if you do be aware of your financial commitment.
Tony F.
Sep 2025
5.0
Bug and Insect Pest Control Service
$70
Hunter was the BEST service technician that I’ve ever had with BugNARug by far. I don’t usually do the inside because it upsets my pet. He was very knowledgeable and took the time to explain what he was using and how to ensure my pet was safe after the treatment. He answered my questions about types of bugs being targeted and was very thorough in his application. No rush job. He also spent more time outside then others ever did. And included getting rid of wasp nests. I’m going to ask for him next time for sure!
Daniel R.
Sep 2020
1.0
$150
Company admitted they were not completing the expected crawlspace inspections, and billed for it anyway with no attempt to contact me about difficulty accessing crawlspace. Awful customer service.
Michael O.
Feb 2020
5.0
Yes, I recommend this pro
$70
Excellent - as always. Have been using for 8 years & they are always punctual, professional, friendly & polite. It is a pleasure doing business with them!
JOANNE B.
Apr 2019
5.0
Yes, I recommend this pro
$4,000
Charlie Butcher and his crew showed up when they said they would and did what they said they would do. They provided quality materials and workmanship at a fair price. Working with them was a pleasant no stress experience. I would definitely use their services again if/ when the need arises.
Kyla F.
May 2017
4.0
Yes, I recommend this pro
$2,600
Their price was by far the best. They were quick to answer any questions but they didn't give a lot of information up front. I was given no contract. It was not done properly the first time so they had to do it again 2 days later. They were quick to fix the problem but it shouldn't have happened in the first place. It caused a lot of extra stress and worry. After the failed treatment they offered to place traps and have someone come do a full house check 2 weeks after the treatment. Even though we feel the job was done correctly the 2nd time, they failed to leave the traps or schedule a follow up appointment. They were 90 min late for the second treatment.
Carolyn A.
Jan 2017
5.0
Yes, I recommend this pro
$135
Quick, clean service. Very happy.
Cathy H.
Aug 2016
5.0
Yes, I recommend this pro
unknown
Keith D.
Feb 2016
5.0
Yes, I recommend this pro
$300
.
Joe D.
Feb 2016
5.0
Yes, I recommend this pro
unknown
Scott B.
Oct 2015
5.0
Yes, I recommend this pro
unknown
Thomas L.
Sep 2015
5.0
Yes, I recommend this pro
unknown
Gwynne M.
Aug 2015
4.0
Yes, I recommend this pro
$75
unknown
Patricia V.
Mar 2015
5.0
Yes, I recommend this pro
$795
unknown
Chris H.
Dec 2014
5.0
Yes, I recommend this pro
$70
unknown
Chris S.
Oct 2014
5.0
Yes, I recommend this pro
$125
unknown
Craig K.
Oct 2014
5.0
Yes, I recommend this pro
$70
unknown
Debra L.
Sep 2014
5.0
Yes, I recommend this pro
$50
unknown
Wendy B.
Jun 2014
5.0
Yes, I recommend this pro
unknown
Susan H.
Jan 2014
5.0
Yes, I recommend this pro
$5,400
.
Andrew P.
Jul 2013
5.0
Yes, I recommend this pro
$70
After moving into our new home, we regularly encountered small spiders and other unwelcome insects, so we called Bug-N-A-Rug based on a referral from our neighbor who receives their quarterly service. The appointment setter was able to schedule us for the next day and the technician arrived on time after calling ahead to confirm that we were home. Colton was professional and very accommodating of our pets which was a concern for us. He also took the time to thoroughly explain each of the interior and exterior treatments and answer any questions that I had. I'm quite happy with the pricing and level of service offered on the initial service call and will definitely continue to use Bug-N-A-Rug and recommend them to others.
CLYDE P.
Jun 2013
5.0
Yes, I recommend this pro
Very informative as he sprayed and found termite tunnel he informed us of so we could take proper action (service provided by another company)
Peter G.
Oct 2012
5.0
Yes, I recommend this pro
$280
The service went well he was prompt and got the job done. This is a yearly contract. They repeat this complete service every 3 months, also if you should have problems during the intervals they will come back and redo for no charge.
William C.
Aug 2012
5.0
Yes, I recommend this pro
$45
These guys are great. We encountered only one minor problem ever with them and they did a wonderful job of fixing the issue. My highest measure of a vendor is how they address a problem when it happens. When issues occur and you fix them promptly and to exceed your customer's expectation, you rock!
Thanks to Stan and his crew.
Claire A.
Jul 2012
5.0
Yes, I recommend this pro
$70
We have used them since the second house and we use them at my husband's office too. We pay a quarterly fee of $70 and we had to pay around $350 for the bond. We have a dog so I don't want the normal pest control or spraying. They bait the termites and check them. They inspect the insides of the house once a year. If the bait stations have termites in them then they put in some poison in the bait and reset it. They put it in the ground so there is no pesticide box all over the yard. I definitely feel pretty good about it. The technicians that they send are not creepy. I am a stay home mom, so that is important and I don't mind that they are in my house or in my yard. They just call and ask me if they could come out and I don't have to be here when they do. I never really worry about that.
Showing 1-25 of 32

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Bug-N-A-Rug is currently rated 4.7 overall out of 5.

Bug-N-A-Rug accepts the following forms of payment: CreditCard

Yes, Bug-N-A-Rug offers free project estimates.

No, Bug-N-A-Rug does not offer eco-friendly accreditations.

No, Bug-N-A-Rug does not offer a senior discount.

Yes, Bug-N-A-Rug offers emergency services.

No, Bug-N-A-Rug does not offer warranties.