Bay Kitchens

Delivery time and installation was as planned.

The provider was professional, listened well to what we wanted and provided drawings for his recommendations on changes to my kitchen.  This is what was promised in the purchase and the drawings were helpful in visualizing one of our options.

They did it in a timely manner and the gentleman I believe is the owner of the company is the one that did it. I did not secure services from them because I haven't made any decisions about when to do the remodeling. I really liked and what I wanted was the design which they provided and they did actually two different ones which I appreciated; one with the removal of a wall and one without. He was very punctual. I would definitely consider them.

The project was a total demo of the existing kitchen and also demo of dining room wall. We made it one big room. Bill helped with all selections where needed. It was a 5 week project but well worth it.

We would certainly recommend Bill to anyone and would use him again.

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If you are looking to get your kitchen remodeled and would like to deal with someone who is not only professional and courteous, then you are looking in the right place.  Bill the owner personally came to do the estimate.  I explained to him that while I really needed a new kitchen, I was also on a budget.  He took the measurements and had an estimate that I could work with to me in less than a week.  After everything was in order he personally came to the house to ensure that everything was in order.  I had a few hang ups and a few add on's Bill worked with me every step of the way.  I cannot say enough great things about him and his contractors.  It has been about five to six months since I have had my kitchen.  Everyday that I walk into it I still can't believe how great it looks.  I have not had any issues with installment either.  I highly recommend Bill and Bay Kitchens.  His company has provided me with the best contracting service I've ever had.  One more thing?for the price I paid to get my whole Kitchen remodeled.  I'm talking cabinets, countertops, floors, hardware, and an addition to my pantry.  Another big name kitchen remodeling company wanted to charge me the same price but were only willing to do cabinets, hardware and countertops.

It went great. Bill, the owner, he is a very nice guy. He is very prompt. He actually went above and beyond. It was only supposed be one design but he sent me 4 or 5 designs. The price was perfect. I would use him to do the remodeling project.

Bill was very professional and friendly.  The quality of his company's work was impeccable.  I am a perfectionist, and all of my expectations were completely met and I was extremely satisified with the outcome.

It went well.  Took a little longer than I expected to get the drawings.

We were so impressed with Bill's professionalism and his insight into our needs, that we hired him to remodel our kitchen without getting any other estimates. It's hard to put a price tag on experience and service. We are completely happy with our new kitchen.

We are very happy with Bay kitchens and we are really enjoying our new kitchen.
So many things can go wrong during a project like this. The few minor bumps we had along the way were handled promptly and professionally.
The workmanship is top notch, thanks to Scott, the lead carpenter on the project. He was very careful with our home and made sure to include us in the little decisions that came up during the installation. 
When the project was finished, we noticed a small problem with the new screen door they had installed. Bill himself, came to our house within 48 hours to fix it. 
We are so happy with the way Bill has managed this project that we asked him to refinish our hardwood floors as well. If we ever need another kitchen remodel, we would definitely use Bay kitchens. We highly recommend them to you.
We don't know if Bay kitchens is the least expensive kitchen contractor, but it's hard to put a price tag on great service. Call Bill. He'll fix you up. 
M&E

He was very creative.  He offered some options we had not considered before.

I live in an 88 year old house in a historic neighborhood in Baltimore.  Bill came out and did the measurements for my kitchen.  I have a porch I wanted to enclose and make part of the kitchen plans. We talked at length about it.  He asked me twice if I would consider closing off the entrance to the butler's pantry and was firm when I said no, I would never consider changing the floor plan of my old house.  The butler's pantry is our access from the kitchen to the dining room. Otherwise, we would have to go to the front hall, to the living room to get to the dining room.
When I received the plans he had blocked the pantry's access.  I emailed and repeated that it was not a option.  The second plans came back with knocking out the wall between the kitchen and dining room after I had said I hated the pass through there and would consider re-closing it to take the kitchen back to the original (previous owner cut the pass-through out).
I emailed again explaining I would not change the floor plan and if I did I wouldn't be eligible for historic tax credit.  His reply was that my small kitchen wasn't a kitchen, it was a HALLWAY!
Funny, this "hallway" has served this house as a kitchen for 88 years!
If you are living in a cookie-cutter house and want a cookie-cutter kitchen I think Bay Kitchens will serve you well.  If you need someone to think outside of the box you will need to look a little further.

Bill and Julie came out, measured and we discussed my vision for the kitchen.  
At the end of May I was sent a set of drawings by email.  I responded with a few questions.  On June 3 Bill wrote asking if Julie had responded to my questions.  He said she had been on vacation.  I wrote back that no, I had not gotten a response.  That was the last communication.
I will now have to find another provider to do the work.

I had them to replace 3 doors and I have to say they were absolutely outstanding.  I would use them again in a minte.

It well.  He came out and discussed what we wanted for our kitchen.  He did his measurements, took the measurements back and gave us designs for the kitchen

I purchased the 3D rendering of my kitchen design as a Big Deal.  Bill Sudek, President, of Bay Kitchens responded promptly to my call.  The appointment was scheduled and he arrived at the time scheduled.  He stated I would receive the renderings within the next two weeks.  The renderings were e-mailded to me and I am very impressed with them.  While I have not decided when I will do the kitchen renovation Bay Kitchens will be considered for the job.

The designer from Bay Kitchens was a nice guy but he gave me the same design that I already have. The experience was good but I wasn't real happy at all with the end result.

Initial contact took a few days but understand that the angies list coupon inundated them with appointments. Bill was very punctual with arrival time on date of appointment and was flexible with time so that spouse could be present. Drawings and quote provided within appropriate time frame. He was very friendly and open to our wants and needs though we gave him right of way to come up with best use of space. Quote for kitchen reno was appx $16,000 so some work may be done by us to cut down on costs but would def use Bill and Bay Kitchens if we decide to proceed.

It was a great experience. Bay Kitchens was very responsive to any concerns/questions I had along the way. I would definitely use their services again.

They are on schedule. They are very organized. They also have a carpenter who is excellent. They do exactly what they say they are going to do in the time that they say they will do it in. I highly recommend them.