Air Doctors Heating and Cooling logo
Approved Pro
Approved Pro

Air Doctors Heating and Cooling

Thermostat - Install or Replace, Thermostat Service, Central A/C - Service or Repair,

About us

At Air Doctors Heating and Cooling, we are proud of our years of experience to Wilmington and surrounding areas and look forward to helping you with your heating and cooling needs. We offer the finest heating, cooling, and air indoor quality products. Air Doctors is dedicated to providing the best possible service. Regardless of the season, our goal is to make you feel perfectly comfortable. Give us a call today!

Business highlights

Emergency services offered
25 years of experience

Services we offer

A/C service and Repair, HVAC, Heating and cooling, air conditioning repair, heating and air conditioning repair

Amenities

Emergency Services

Yes

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.629 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
10%
3
3%
2
0%
1
3%

Filter reviews by service

Showing 1-25 of 29 reviews
R W.
May 2022
5.0
Central Humidifier Service
Yes, I recommend this pro
These gentlemen, Mike and Chris were phenomenal!. Honest, did I say honest. Able to explain what happened, fixed it in no time. Will definitely be calling them in the future. Thank you for your prompt service and honesty and integrity.

Cheryl C.
Oct 2019
5.0
Yes, I recommend this pro
Mike did a fabulous and excellent job installing a mini-split air conditioning unit for our new sunroom! He has been our go to HVAC company for a long time and once again did an awesome job!

Ed M.
Jun 2019
4.5
Central A/C - Service or Repair
Yes, I recommend this pro
Did a great job and I would use them again.

Chris K.
Oct 2018
5.0
Central A/C - Service or Repair
Yes, I recommend this pro
Mike, was amazing! He was honest and went above and beyond. I felt very comfotable having him in my home. I would definitely recommend him and this company.

Sandra P.
May 2017
5.0
Central A/C - Service or Repair
Yes, I recommend this pro
Mile was absolutely wonderful....it is Sunday....he came out to help me...we already did some troubleshooting Sat night.....so he knew exactly what to do.....fixed it in 20 minutes.

Kevin A.
May 2017
5.0
Central A/C - Service or Repair
Yes, I recommend this pro
These guys really know what they are doing

Brian T.
Apr 2017
5.0
Central A/C - Service or Repair
Yes, I recommend this pro

DEE L.
Mar 2017
4.5
Central A/C - Service or Repair
Yes, I recommend this pro
very friendly, honest, and will explain the situations and help to resolve them

Jason S.
Jan 2017
1.0
$180
Mixed review but overall a HORRIBLE EXPERIENCE. Mike the technician is very professional and courteous ("Good Mike"). If it was just him I dealt with, they would receive at least a "4" even though in retrospect it took way too long to diagnose the actual problem with my heat system. Mike the owner ("Bad Mike") was extremely rude, wantonly unprofessional and borderline hostile. I literally had to call the police after "Bad Mike" refused to leave my property. I agreed to a $90 service call. I agreed to pay an extra 90 dollars out of good faith since the original service call lasted beyond an hour even though "Good Mike" stayed longer... and longer than I wanted him to stay, yet he insisted that the problem was narrowed down to just two possibilities. So after spending $180 and still not having heat fixed, I agreed to pay an extra $180 of labor plus any parts if, and only if, heat was actually restored. After $180 on the initial service call, I expected them to be able to completely diagnose the system rather than spend another "4 hours" only to then tell me that 'oh no...your system is shot, you need to replace X, Y, and Z or just replace the whole furnace." By the way, we'll need you to pay another 180 to $360 in the meantime. And by the way, we want the money right now before we leave. We won't send you a bill. Um. No thanks. By the way you can leave the property now rather than try to bully me for more money. "Bad Mike" refused to leave at first. Only after I called 911 and the police showed up did he get off the property. Horrible experience. I paid $180 in good faith only because "Good Mike" tried to help the best he could, even though I only agreed to a $90 service call initially. To add insult to injury, after I tried to compromise with him with paying $180 despite not having heat restored, Mike the owner further insulted me and mocked me when I mentioned in passing that I was an Army combat veteran with three combat tours and attempted to ask for some consideration or at least to restrain his hostility as consideration. Unprofessional and unnecessarily insulted me without justification. All ego and no business candor. Still amazes me. I will never use them again. Too bad "Good Mike" has a boss like that. Ugh.

Eric T.
Jan 2017
2.5
Heat Pump Repair or Service
I hired them, the service person was polite and nice but told me I needed to replace a furnace. I called another HVAC Company and had them come by. They fixed the furnace for $200 rather than a new unit for $3000. That being said, the service pro was just over his head and did not have enough experience to fix the problem.

Janette G.
Jan 2017
5.0
Yes, I recommend this pro
$1,000
I was referred to Mike by my electrician for the installation of my hood range. The day after calling him, him and Bubba came to check out the work I needed done. That same day Bubba came back and began working on the installation of the hood range and completed it by noon the following day. They were both very professional, punctual and easy to work with. We were very pleased with the quality of their work and would definitely call on them for any future projects!

Scott G.
Jan 2017
5.0
Heat Pump Repair or Service
Yes, I recommend this pro
$90
Mike showed up when he said he would arrive, listened to my description of the issues with my HVAC system, evaluated both the air handler and heat pump, identified the problem, and repaired as required. Top notch.

Exie C.
Jan 2017
4.5
Heat Pump Repair or Service
Yes, I recommend this pro
My system was not working so I made a couple of calls and spoke to Mike. He changed his schedule and fitted me in. I am very pleased with service and will use them again.

Barbara B.
Nov 2016
5.0
Heat Pump Repair or Service
Yes, I recommend this pro
My heat pump was not working. Mike came on a SUNDAY and was on time, professional and very polite to work with. He found the problem, was honest and the price was very fair. Very reliable and quality work. Would use again and will recommend him to friends and neighbors.

Debbie B.
Nov 2016
5.0
Central A/C - Service or Repair
Yes, I recommend this pro
Quality materials workmanship. Competitive prices, cleaned work areas

Emmett K.
Oct 2016
5.0
Central A/C - Service or Repair
Yes, I recommend this pro
Mike M. was on time, professional, very polite and respectful, thorough, and did not try to sell me anything I did not need

ONeal A.
Sep 2016
5.0
Central A/C - Service or Repair
Yes, I recommend this pro
Very well mannered, polite, and fast.

Juliet N.
Sep 2016
5.0
Central A/C - Service or Repair
Yes, I recommend this pro
$995
I found Mr. Mike to be very caring about his customers needs and he worked hard to get my a/c back up and running quickly. He made me feel that he had my best interest at heart and based on the other quotes I had gotten, his was by far the best one. I will definitely recommend him to anyone in need of his services. I now have his number on speed dial for future needs.

Robert E.
Sep 2016
5.0
Central A/C - Service or Repair
Yes, I recommend this pro
$140
Mike fit me in on a Saturday without charging more, and made me aware of a discount they had just started without me asking. He diagnosed the problem quickly and had it fixed in no time for a reasonable cost.

Mark W.
Sep 2016
5.0
Central A/C - Service or Repair
Yes, I recommend this pro
Good friendly, quailty service....

Joseph F.
Sep 2016
4.0
Central A/C - Service or Repair
Yes, I recommend this pro
$70
mike was very professional and informative

Anna G.
Aug 2016
5.0
Central A/C - Service or Repair
Yes, I recommend this pro
I did not choose to answer this question but had to because I was not allowed to submit this review unless this question was answered.

Lisa R.
Jul 2016
5.0
Central A/C - Service or Repair
Yes, I recommend this pro
MIke was very professional and prompt. He also took the time to answer any questions I had and to explain how the system worked in our newly purchased property. He provided the service needed and also provided us suggestions for upgrades that we asked for. I look forward to working with him and this company in the near future.

Warren G.
Jul 2016
4.0
Central A/C - Service or Repair
Yes, I recommend this pro
Good service and very quick response time. Got to us as quick as possible on a very busy day, which was much appreciated.

Peter B.
Jul 2016
4.0
Central A/C - Service or Repair
Yes, I recommend this pro
Timely, effective, informative service. Thank goodness.
Showing 1-25 of 29

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Air Doctors Heating and Cooling is currently rated 4.6 overall out of 5.

Monday: 8:00 AM - 5:00 PM Tuesday: 8:00 AM - 5:00 PM Wednesday: 8:00 AM - 5:00 PM Thursday: 8:00 AM - 5:00 PM Friday: 8:00 AM - 5:00 PM Saturday: 8:00 AM - 4:00 PM Sunday: 8:00 AM - 4:00 PM

Air Doctors Heating and Cooling accepts the following forms of payment: CreditCard

Yes, Air Doctors Heating and Cooling offers free project estimates.

No, Air Doctors Heating and Cooling does not offer eco-friendly accreditations.

No, Air Doctors Heating and Cooling does not offer a senior discount.

Yes, Air Doctors Heating and Cooling offers emergency services.

No, Air Doctors Heating and Cooling does not offer warranties.