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AdvantaClean of Coastal Carolina
Air Ducts & Vents Cleaning Service, Commercial Air Ducts & Vents Cleaning, Commercial Dryer Vent Cleaning Service,
About us
AdvantaClean of Coastal Carolina is an established business providing expert mold removal, air duct cleaning and emergency water damage restoration. We have caring, industry educated experts trained to resolve your concerns. Whether we are responding to an emergency situation or a hidden mold or moisture intrusion we ensure the air you breathe is what your family deserves. We are specialist in our trade and look forward to earning your business. Call today!
Business highlights
31 years of experience
Services we offer
Air Duct Cleaning, Dryer Vent Cleaning, Mold Remediaition and Removal
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.519 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 84% | ||
| 5% | ||
| 5% | ||
| 0% | ||
| 5% |
Filter reviews by service
Showing 1-19 of 19 reviews
Rayshaun D.
Jul 2024
Air Ducts & Vents Cleaning Service
Very professional and respectful
Robert P.
Jun 2024
Air Ducts & Vents Cleaning Service
Very Professional, Respectful, Hard Working. Would definitely recommend and hire them again. Definitely, Top Notch. Arrived and went straight to work. As we said in the Military - “They were on Automatic Pilot!” Would hire again. Five Stars all the way…
Karen S.
May 2024
I hired this company to clean my dryer vent. When we were on the phone he provided details of what they would do and added that there was an extra charge to bring a ladder. They used a DeWalt canister vacuum and a flexible stick with a spinning brush. Then when they went outside, the brought out a 4 foot ladder and that same flexible tool to try to reach the outdoor vent which I was told would be removed to make sure the top was clean and the flap was working. When I saw the guy trying to get the flex tool to roll into the vent from the drill, I questioned how they were going to verify the flap was working from that position. At that time, they brought out a larger ladder. I found this to be very unprofessional and assume that I had not gone out to see how ridiculous his efforts were, they would have called it job done just trying to get that flex tool to hit and miss the vent cover. I will not use this company again.
Response from AdvantaClean of Coastal Carolina
"Karen, I apologize that you had a bad experience with your dryer vent cleaning. Our techs are very good at what they do and this is the process by which all dryer vent cleaning is performed. Our process follows the guidelines by the National Air Duct Cleaning Association. When you were outside watching one of the technicians, the other technician got a longer ladder as they had to get up onto the roof to access the termination point of the dryer vent. I have to ask what you have in comparison to question the method of the dryer vent cleaning? We provide the same service to all our customers and we have the 5-star reviews to show for it. I went through the pricing structure with you on the phone. If the dryer vent exists the same level as the dryer, the cost is $150, if the vent exists above the the dryer level where a ladder is required, the cost is $175. If the dryer vent terminates through the roof the cost is $225. We strive to achieve 100% total satisfaction with all our customers. I apologize if you think we missed the mark. The bottom line is we cleaned your dryer vent out properly."
Brittany G.
Apr 2024
Air Ducts & Vents Cleaning Service
Amazing and professional quick 10 out of 10
Rebecca M.
Apr 2024
Air Ducts & Vents Cleaning Service
The crew arrived and set to work promptly. It was a task to get the dryer out of the hall closet enclosure. They worked together as a well-oiled machine and got that dryer out, and hooked up to their vacuum unit. The duct was super long and vented out the side of the house. When completed, my laundry closet was vacuumed (thank you!). Did I mention new hose/duct clamps were attached? Yes! Next up was the cable outlet on the neighboring wall of the laundry closet. Warm moist air from the dryer vent was coming through the unused cable outlet and wall. The technician removed the plate and cleaned out the area where lint had accumulated. He took the box out and found a tab was broken on it, causing it to fall out. Problem solved. Thank you AdvantaClean.
Brittany G.
Apr 2024
They were great! Fast and professional. Cleaned everything out and got everything hooked back up. Took less than 45 minutes. Checked on stuff while they were here and got the birds nest out. Great guy.
Shawn C.
Apr 2024
Punctual, courteous and efficient.
MARTHA P.
Jul 2017
Very thorough, good clean-up afterward. Will use again when needed.
Angela W.
Jun 2017
Ken H.
Jun 2017
They were on time, neat and clean and explained all they we going to do and when finished showed me the results and check the air flow. The two men were excellent
Karen P.
Jun 2017
Check the payment methods the technicians will accept before they arrive, so you are prepared. Mine accepted cash or check only.
Ron S.
May 2017
Air Ducts & Vents Cleaning Service
Very professional, excellent work!!
Laurel A.
Mar 2017
Prompt, professional, friendly, most helpful!
Mary F.
Jan 2017
Brenda R.
Dec 2016
Dryer is now working great. The men were very courteous and and did a great job
Tony G.
Nov 2016
Air Ducts & Vents Cleaning Service
Total ripp off
Response from AdvantaClean of Coastal Carolina
"I'm not sure who this individual is or why the negative review? I do believe it's from someone with whom we've never done business with. Someone that went online and placed a bad review such as a competitor. I have no known issues with anyone that we've provided services for through HomeAdvisor or any other web leads service. You'd think if it we're a customer, they would have expressed their concerns to me personally, so that we could try to make them a satisfied customer. For someone to just post a derogatory comment as they did and not leave their name is slander."
Bernadette L.
Nov 2016
Air Ducts & Vents Cleaning Service
The 2 men that came to do the job, were very professional and were friendly and helpful. Any and all questions were answered and items that needed my attention were pointed out. Great service.
Response from AdvantaClean of Coastal Carolina
"Bernadette, I want to personally thank you for taking the time to submit a review for us. We always strive for 5-Stars. That means we're doing something right. Please let me know if you ever have need for any of our other services. Best Regards, Tim Kiser - Owner AdvantaClean of Coastal Carolina"
Mindy R.
Aug 2016
Air Ducts & Vents Cleaning Service
Friendly, efficient and very polite. A pleasure to have them do the work needed in our home. Thank you...JohnR
Response from AdvantaClean of Coastal Carolina
"( Consumer name withheld per their request) I really appreciate the kind review. We depend on our customers great reviews to help us grow our business. If we can ever be of service to you in the future, please don't hesitate to call us. Thanks again, Tim Kiser - Owner AdvantaClean of Coastal Carolina"
Rebecca L.
Jun 2016
Air Ducts & Vents Cleaning Service
Word of mouth
Response from AdvantaClean of Coastal Carolina
"Rebecca, I really appreciate the GREAT review. We depend on these reviews to grow our business, plus it lets potential customers know we are striving for 5-Stars. You're input is greatly appreciated. Thanks again, Tim Kiser - Owner AdvantaClean of Coastal Carolina"
Licensing
State Contractor License Requirements
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FAQ
AdvantaClean of Coastal Carolina is currently rated 4.5 overall out of 5.
AdvantaClean of Coastal Carolina accepts the following forms of payment: CreditCard
Yes, AdvantaClean of Coastal Carolina offers free project estimates.
No, AdvantaClean of Coastal Carolina does not offer eco-friendly accreditations.
No, AdvantaClean of Coastal Carolina does not offer a senior discount.
No, AdvantaClean of Coastal Carolina does not offer emergency services.
No, AdvantaClean of Coastal Carolina does not offer warranties.