New Floors HD

4.9(
14
)

carpet installer, flooring contractor

About us

At New Floors HD, we pride our company on reliability, great communication, integrity, and quality work. As a family business with over 38 years in the flooring industries we strongly believe in giving our absolute best in all the work we perform. We are experts, and will always keep you educated about the work process. We understand that today's time is available and not everyone has the time to visit a showroom. That's why with over 500 different options in flooring we can bring the showroom to you and on a time that is convenient for you.

Business highlights

48 years of trusted experience

Amenities

Free Estimates
Yes

Accepted payment methods

CreditCard

Reviews

4.914 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
93%
4
7%
3
0%
2
0%
1
0%
Rating CategoryRating out of 5
quality
4.8
value
4.9
responsiveness
4.9
Write a review
Showing 1-14 of 14 reviews
Collin B.
05/2021
5.0
Job was done quickly, neatly, and seriously affordable. Would recommend over other companies.
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Sue B.
08/2020
4.0
xxxx
Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
4.0
Yes, I recommend this pro
Izeta w.
05/2020
5.0
Ricky gave us a quote to do our kitchen and laundry room. Very professional company and does outstanding work. Would not hesitate to hire for another flooring project. They were on time and ready to go to work. Easy people to work with.
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Joan M.
05/2020
5.0
They were on time when they said they would be here. I am very happy with the work that they did including putting the carpet in the linen closet. Mrs.Mercer
Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
5.0
Yes, I recommend this pro
James W.
10/2019
5.0
Spoke with Ricky to get a quote to replace the floors in two bathrooms and a closet. We told him what we needed done and he was very professional and knowledgeable about what he could do for us at a very affordable price. On the day of the work they arrived on time did a professional job, did it in a timely manner and clean up when they were done. We love the new floors they did a great job thanks. I strongly recommend New Floors Ltd.
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Shawn Z.
06/2019
5.0
Worked with my short schedule and got the work done.
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Roselyn W.
11/2018
5.0
Very cooperative and easy to work with. Bent over backwards to help me use carpet that I had to complete the job.
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
ERNEST M.
09/2018
5.0
Great experience. Highly recommend!!
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Deborah C.
08/2018
5.0
Professional.
Rating CategoryRating out of 5
quality
4.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Phil J.
08/2018
5.0
Ricky is the soul of service and an honest balesman. I enjoyed working with him and his crew and would highly recommend them to anyone!
Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0
Yes, I recommend this pro
Wendy W.
07/2018
4.5
I felt my small job was as important as some of the bigger jobs they had. Excellent customer service
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
H. M.
08/2017
4.5
They were very good and on time. Thank you
Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
4.5
Yes, I recommend this pro
Phillis A.
07/2017
5.0
New Floors met my carpet needs and more. Very timely and nice. I will be hiring again for another room that needs carpet.
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro

    Contact information

    104 Oak Ridge Drive, Willow Springs, NC 27592

    Service hours

    Monday:
    Closed
    Tuesday:
    Closed
    Wednesday:
    Closed
    Thursday:
    Closed
    Friday:
    Closed
    Saturday:
    Closed
    Sunday:
    Closed

    Service Categories

    carpet installer,
    flooring contractor

    FAQ

    Monday: Closed

    Tuesday: Closed

    Wednesday: Closed

    Thursday: Closed

    Friday: Closed

    Saturday: Closed

    Sunday: Closed

    New Floors HD accepts the following forms of payment: CreditCard
    Yes, New Floors HD offers free project estimates.
    No, New Floors HD does not offer eco-friendly accreditations.
    No, New Floors HD does not offer a senior discount.
    No, New Floors HD does not offer emergency services.
    No, New Floors HD does not offer warranties.

    Contact information

    104 Oak Ridge Drive, Willow Springs, NC 27592

    Service hours

    Monday:
    Closed
    Tuesday:
    Closed
    Wednesday:
    Closed
    Thursday:
    Closed
    Friday:
    Closed
    Saturday:
    Closed
    Sunday:
    Closed