Hardee'S Septic Tank Service
About us
Additional DBA - Bill's Septic Tank Svc.
Business highlights
Services we offer
Septic tanks cleaning & inspections.
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 94% | ||
| 3% | ||
| 3% | ||
| 0% | ||
| 0% |
We didn't even know there are two sides to a tank with two separate covers. The T also had to be replaced since the septic tank is about 20 years old and the T's they used back then were not made of PVC.
Tony did a great job.
We learned a lot about our septic tank system, how it works, and what not to flush down the toilet.
Overall we were very pleased with the whole experience and would highly recommend them.
We will definitely use them again in the future.
The last time we had the system pumped - another company we called only pumped one side. I had no idea the tank even had two sides until Tony took the time to educate me on my septic system and explained everything that he was doing.
I was amazed how friendly and courteous Tony was today. He wanted me to be an informed customer so I could make the best decisions for my family. This company's customer service is exceptional. I will never call any other company for this type of work.
I purchased this home from the previous owner and have lived in it for 10 years. During my time living in the home, I had no idea where the septic tank was located because this had never been discussed with the previous homeowner. I had contacted the county to find out if there were any records of the tank installation or a location diagram but there were no records to be found, which leads me to believe the tank had probably been installed and never inspected by the county inspector. In addition, anyone who had been associated with the home prior to my ownership didn't remember where the tank was except maybe for the original builder and homeowner, but I have no idea how to find them at this point.
This turned out to be a tedious process. I previously had another highly rated septic tank service company come out to locate this tank, but they were unable to do so. After finding Hardee Septic Tank Service on Angie's List and visiting their web page, I decided to give them a try.
Mr. Hardee initially sent one of his technicians out with a pump truck. I explained the situation and the technician immediately retrieved his metal detector and started searching for the tank. A metal detector picks up the re-bar that's inside the cement tank lid. After scanning for a little over 30 minutes and not locating the tank, the technician told me that he needed to contact Mr. Hardee so that he could reschedule my job and return at a later date because he had other prescheduled appointments to meet that afternoon and there was no way to know how long this job was going to take.
As we were walking back to the pump truck the metal detector was still on, and it suddenly picked up something solid underneath my flagstone sidewalk, which sits directly behind my house and leads to my backyard deck. As we were walking along the sidewalk, the metal detector picked up something almost dead center of the sidewalk. After concentrating the metal detector in that area for several minutes, the technician told me that he thought my septic tank was at least partially lying underneath this walk. I was really hoping this guy didn't know what he was doing because this had the potential of getting very expensive and really fast if what we suspected turned out to be true. What idiot installs a flagstone sidewalk directly over a septic tank?
I called Mr. Hardee that afternoon and explained what had happened with his pump truck driver earlier that morning. His son arrived the next day and began digging next to where the previous guy said he thought the tank might be and he located a corner of the lid. It turned out that my tank was located partially underneath the sidewalk just like the first guy said. To make matters worse, the lid was buried about five feet deep inside a flower garden that had all sorts of landscaped bushes growing there. Since I don't do stonework, I was forced to hire a Stone Mason to remove and reroute the sidewalk and a knee high stone wall around the septic tank. This took several days to accomplish but Mr. Hardee was very understanding and willing to work with me.
Once the sidewalk was moved, Mr. Hardee sent his guys back out to pump, clean and inspect the tank. I don't know when this tank was last serviced last but it has not been since I'd lived into the home almost 10 years ago, and I wanted to make sure there were no issues.
Mr. Hardee advised the cleaning went well but they had to replace some internal piping because it had deteriorated over the years. He also installed tank risers at my request, to make the next cleaning go a little smoother. Despite the issues we ran into during this particular job, Mr. Hardee and his crew were very patient and willing to work with me. This took a bit longer than I expected but in my dealings with Hardee Septic Tank Service, Mr. Hardee has a loyal future customer the next time I need septic service.
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.