Disaster Mitigation & Restoration

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They were very prompt and professional with the drying and cleanup

This should not be listed in the "Category: Carpentry - Unfinished". I don't know why Angie's list doesn't allow us to choose the category, but it doesn't . We discovered a lower level disaster Saturday at noon. They came at our convenience and cleaned it up, removed all effected areas and materials. They sprayed an anti-bacterial and set up fans and a dehumidifier to remove the moisture. They coordinated all contractors, communicated with us about all appointments. Checked on the work done and did it all in a timely manner. They are a very professional, thorough, high quality and respectful group of people who know what they are doing and do it extremely well.

Dangerous mold in a living environment could be a major disaster. Kevin Sasser, the owner of Disaster Mitigation, started the job as soon as the environmental report was available. He was always available by phone and/or e-mail. His project manager Jeff Wilson contacted me as soon as he was assigned the job and he too was always available. They kept me apprised of the progress of the mitigation, repairs, etc. The repairs were done well; the cabinet & floor replacements were of good quality. The painting was well done.

I found Disaster Mitigation and Restoration Inc. on Angies list recently. Because they are in the mitigation and Restoration business I needed their expertise. My kitchen was covered with water since I had a water leak due to a broken pipe under the kitchen sink. They came to my home and viewed the damage; indicating that they could do the necessary repairs. I agreed to let them do the work and they completed the work to my satisfaction.

The morning after my home was ruined by a tornado I hired Disaster Mitigation and Restoration to rebuild and repair. The first thing they did was walk through the home video taping the damage. Shortly thereafter they began removing the damaged contents and clearing the area for repairs. The salvaged contents of my home went to their climate controlled storage facility. I received a insurance estimate from my adjuster which stated what was covered and what was not going to be repaired under my policy. DMR worked with me to put it all back the right way. If something wasn't covered by insurance they either provided me what I found to be a very cost effective means of handling the issue or fixed it outright without question. I was left with the impression that they truly understood their work and the final product was the best advertising they could do. The most notable situation I recall dealt with a concrete patio that I had them pour. I had not had a patio prior to the tornado but figured I would pay DMR to install one since they were working on the house already. I visited the house after the patio was poured and was somewhat skeptical about the grading of the concrete away from the house. Patios need to direct water away from the house. I had worked in concrete before and though the grading wasn't the best job I accepted it as adequate and didn't mention any complaints to the DMR. A week later I visited the house and discovered a new patio had been poured. When I asked the builder what happened he said "I didn't like the grade so we did it again." Unbelievable! The original grade would have worked fine, he made it better.